risescience.com Reviews 31

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Total lack of integrity. After downloading the app, I never signed up for a pilot or trial, yet Rise processed an unauthorized USD payment on my credit card. I have screenshots proving this yet they... See more

Company replied

Rated 5 out of 5 stars

This is probably the #1 reason I still have a phone. Social media, meh, I don't need to know more about Trump. I do however need better sleep while I watch the world burn. Humor aside- the sci... See more

Company replied

Rated 1 out of 5 stars

would rate a zero if possible, Signed up for a free trial, within 24 hours I cancelled I didn't feel like it was accurate fo me. have been charged monthly since, which is legitimate fraud. tried conta... See more

Company replied

Rated 5 out of 5 stars

RISE isn’t just another sleep tracker—it actually helps me understand why I feel the way I do. It’s like having a coach in my pocket that reminds me when to wind down and when I’ll have the most energ... See more

Company replied

Company details

Written by the company

The RISE app helps you improve your sleep, have more energy, and feel your best every day.


Contact info

2.8

Average

TrustScore 3 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this app!

Love this app!! Really helps me get more rest because I’m obsessed with getting my sleep debt number down and my energy potential up. The energy schedule always feels pretty accurate to me too and helps me plan my day.

27 March 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Appreciate this! You're not alone -- many people find tracking sleep debt motivating because it directly correlates with how good they feel day to day.

Rated 5 out of 5 stars

Surprisingly accurate

I've been using Rise for over a year now and it's been surprisingly accurate when paired with my Oura ring. The dips and rises in my energy levels sync up with what the app says - which has helped me plan my day much better and sync my deep work time with when I'm likely to have the most energy

27 March 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Thanks, Monty! Love hearing how RISE and your Oura data work together to help you time your day and deep work more effectively.

Rated 5 out of 5 stars

The only sleep app I will recommend now!

I've been using this app for months now and I've noticed a huge difference in my productivity and energy levels. I've tried so many sleep apps, but this is the first that goes beyond just sleep with productivity insights that help you know and best schedule your energy peaks and dips throughout the day. I'm not only sleeping better, but I'm actually working with my energy and not against it. And you can even get notified when to avoid caffeine, get morning light, and way more, love it! This is the only sleep app I will recommend now!

27 March 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Thanks so much, Taylor! We’re grateful for your kind words — and for helping us spread the word so we can help even more people sleep and feel better. 🙏

Rated 5 out of 5 stars

Game-changer for my sleep and energy!

RISE isn’t just another sleep tracker—it actually helps me understand why I feel the way I do. It’s like having a coach in my pocket that reminds me when to wind down and when I’ll have the most energy. I’ve started sleeping better without overthinking it, and my afternoons don’t feel like a zombie zone anymore. Super helpful and surprisingly motivating!

24 March 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Thank you, Cortney! “Coach in your pocket” is exactly what we’re going for. So glad RISE is helping things click (and kicking that afternoon zombie zone)!

Rated 5 out of 5 stars

Beautiful and super valuable

Beautiful app. Using it to have a better morning and evening routines has been incredible for my sleep. Lots of good content to learn

3 February 2025
Unprompted review
risescience.com logo

Reply from risescience.com

So glad RISE is helping with your routines and sleep — and love that you’re finding the content valuable too! 💜

Rated 5 out of 5 stars

Game-changer for my sleep and energy!

RISE has completely changed the way I think about sleep. I used to feel tired all the time and had no idea why. Now, I actually understand my sleep debt and when my energy naturally peaks and dips. The app is super easy to use and keeps me on track without making me feel guilty. I’m waking up more refreshed and getting more done during the day. Love it!

27 March 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Thank you! We love hearing that RISE helped shift how you think about sleep and energy — and even better that it's helping you feel refreshed and get more done without guilt. Appreciate you sharing your experience!

Rated 1 out of 5 stars

@RiseScience I've emailed multiple…

@RiseScience I've emailed multiple times about a refund under your 30-day guarantee (Receipt #2725-5858) and been ignored.

Under the UK Consumer Rights Act 2015, I'm entitled to a refund. Respond within 24 hours, or I’ll report to @CMAgovUK and request a chargeback.

Pls resolve

5 February 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Hi Chris, we're sorry again for the frustrating experience you had getting support — that’s not the experience we want anyone to have with RISE. We're glad we could connect with you on another platform to resolve this. Thanks again for your patience.

Rated 1 out of 5 stars

terrible customer service, no refund if problem

DO NOT try to use this app. You can check the sleep subreddit, as well as the iOS and Android ones, for users' experiences of horrendous customer service. In my case, the premium features disappeared after I paid. Customer service was unhelpful, and then blocked my email when I requested a refund.
UPDATE: I responded to rise's response to google play review, yet still no further communication.
UPDATE 2: b/c I was introduced to the app via a high-end coaching program, I was able to get a refund only with their intervention. If you don't have someone like that behind you, you're on your own.

4 December 2024
Unprompted review
risescience.com logo

Reply from risescience.com

Hi Todd, we’re sorry you had this experience. We're looking into what might’ve caused the impression that your email was blocked — we don’t block users from contacting us, so something may have gone wrong there. We're glad your issue was ultimately resolved.

Rated 1 out of 5 stars

Used this app for 2 days then realised…

Used this app for 2 days then realised it was not for me , I had a weeks free trial so I cancelled within my week , now on multiple occasions they have tryed to change my card for a full years subscription of £59.99 , I’ve emailed them multiple times to tell them I’ve cancelled and they aren’t authorised to take any payments from my account with no replies , to anyone thinking about use they’re free trial I would not recommend …. AVOID AT ALL COST. They are obviously scammers

13 January 2025
Unprompted review
risescience.com logo

Reply from risescience.com

Hi Christopher, we’re sorry again for the confusion and frustration you experienced when trying to cancel your trial. We’re glad we could resolve this and confirm that your subscription was canceled and no charges were processed.

Show reviews in all languages. (31 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look