Rishton Auto Care Reviews 

180
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I recently bought a VW golf from Rishton auto care. I am delighted with both the car and the service that was provided by Rash and the team. Made me feel at ease and answered all my queries about the... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with Rash is a great guy not a pushy salesman was happy for us to just browse, really happy with the car we bought and would recommend this garage to others - thanks again... See more

Rated 5 out of 5 stars

Wonderful buying experience couldn't be happier, van was just as described if not better. Great customer service couldn't do enough to help, even picked us up from the station to get the van would hig... See more

Company replied

Rated 5 out of 5 stars

Recently brought a vw caddy. Smooth and easy purchase. They also put and new timing belt and brake pads before collection. Would recommend

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4.8

Excellent

TrustScore 5 out of 5

180 reviews

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4.8

All reviews

(180)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

All I can say is customer service from…

All I can say is customer service from these guys is top of the range. Made me feel comfortable and allowed me plenty of time to inspect the vehicle without breathing down my neck. They inspect their cars to a good standard before letting you drive away with it which is another amazing factor. All I can say it thank you very much for putting an end to my search for the right car. Would 100% recommend them to anyone

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Great car buying experience!

Fantastic customer service by Rash. I'm in Scotland so I was unable to view the car prior to purchase. He was so helpful, answered all my questions and gave me a video tour of the car. Due to personal circumstances, I had a delay in processing the purchase and Rash couldn't have been more understanding, helpful and patient!

The car was delivered to me promptly and was exactly as described.

I'm delighted with the car and the process of buying without being there in person. Trustworthy and professional! I have no hesitation in recommending Rishton Auto Care

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid Very Bad garage

Avoid Avoid Avoid Very Bad garage
Avoid Avoid Avoid reported to trading standards
Faulty gearbox, said he had fixed it but hadn't, dropped car off and couldn't get away quick enough I got car less than 20yards out my drive and fault came up again, I phoned him Rash or Raj as his name changes straight away to come back he refused ,I have asked for days and days to return my trade in car and money he didn't do this either, said he would liaise with a local garage this has become a farce,not authorising the work saying he would supply parts this didn't happen, He ignored my letter from trading standards who have now escalated the case Avoid Avoid oh yes he has had fake reviews removed on line also .Constantly asking me to take down my review, think that is called directly trying to force my actions, I said I would but not when so I decided to write some more reviews and report this garage to as many industries bodies as possible, giving them all my evidence I write this to prevent you having a similar experience.
No warranty paper work given at point of sale but tells you you have full parts and labour warranty .
Steven P

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service🤩

Rash was excellent, he answered every question I had, and made sure I was happy with what I was getting from the car. He’s super friendly, professional and doesn’t pressure you into purchasing the car. He was great when it needed to go back to have a sensor/switch looked at and fixed the issue for me with no problems. It’s a great little car, and extremely happy with my purchase.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

My painful experience

I bought the Volkswagen Touran in May 2023 online and upon delivery the next day, I discovered that the car was not of satisfactory quality: something wrong with the acceleration and the spanner sign keeps coming up on the dashboard. Within a few days I took the car to my local garage and to my surprise, they discovered lots of severe faults and hence not road worthy. The painful process began as I do not have a car worthy to drive and Rishtonautocare refused my rights under the Consumer Contracts Regulations to cancel an order for goods made at a distance starts within 14 days. Rash only offered to fix the faults without agreeing to refund. When the 14 days had gone, I totally lost trust in them and they once again refused my right to exercise the Short-term right under the Consumer Rights Act 2015 to reject within the first 30 days. In the end, I had no choice but to file to court for Civil Money Claims that they agreed to refund but I had to lose £500. Looking back, even I had test-drive the car, I may not find out the car to be not road worthy as the spanner sign only came up after 10 mins drive and even the severed problems were discovered until I went to my local garage. To me, I would never trust Rishtonautocare. My recommendation for anyone looking for a used car, I highly suggest to go to the car dealers who would allow full refund a certain period of time, as this is the right as a consumer in UK!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

It was a very smooth process

It was a very smooth process, the guys at Rishton auto care made sure the car was in perfect condition mechanically and on the interior before handing over the vehicle, would definitely recommend.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Great efficient and effective car dealer

Rash was brilliant at answering our queries when we bought our replacement car off him. He was very calm and informative and no task was too small for him. The car was in immaculate condition when we collected it, was superb to drive and very sturdy. Would definitely recommend his services to anyone looking for excellent service and product when purchasing a vehicle.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Rash was amazing

Rash was amazing. Attention to detail on all points and very patient. He’s very thorougher and makes you feel at easy when asking questions. No hesitation in using the company again. Rash is an credit to the business.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant garage

Brilliant garage. We recently bought my daughter’s first car from here (Fiat 500), she was set on that type of car and we’d done our research before we came down to view one. The service was second to none and the whole sales team were incredibly helpful in letting us know plenty more about the car, this filled us with confidence and made the purchase stress free. Massive thank you to Rishton Autocare and the sales team in particular on behalf of my daughter and our family. We’ll definitely be back👍🏻

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

I had a fantastic experience with Rash and the team at Rishton Auto Care getting my first vehicle, a Caddy Maxi. It was as described and is running perfectly. Excellent customer service, professional, efficient, helpful, and honest. Highly recommended.

5 June 2023
Unprompted review

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