Rivercross Driving School 

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Company details

  1. Driving school

Written by the company

Rivercross Driving School specialises in affordable, intensive driving courses for learners at all levels of experience. If you're looking to get your license as soon as possible without breaking the bank, we're the course provider for you. With professional instructors, a focus on safety, and a commitment to your success, Rivercross Driving School ensures you pass quickly without the premium price tag.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS DO NOT BOOK

Booked 40 hours intensive crash course lessons and a driving test with them many months in advance. They told they’ll contact me one month before my driving test date but they haven’t. I’ve emailed and messaged them but nothing. They only replied to my email once, saying that they’ll ’investigate ASAP’ now it’s been 4 days since they said that and I’m being ignored again. Do not book there scammers they have just took my money and don’t want to refund me.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, guys please please please please don't use this Rivercross driving school in fact they not even a driving school, they have scammed me £500 which was 10hrs booked and never got me an instructor so I realised they was taking longer than usual so I ask them for my refund and they person I emailed told me he got arrested and he lost everything and he don't have access to there company account please guys don't use this service.

11 February 2025
Unprompted review
Rivercross Driving School logo

Reply from Rivercross Driving School

Hi Ibrahim

I’m sorry to hear about your frustration, and I understand your concerns. However, I’d like to clarify a few points.

The cancellation of your booking was initiated by you due to a change in your circumstances. We initially agreed on a test for April, but you later requested a mid-February test, which we couldn't accommodate on such short notice. As a result, we offered you a full refund.

The delay in processing the refund is due to circumstances beyond my control, specifically a personal legal matter unrelated to the business, in which I had all my devices seized. I want to assure you that this does not affect our commitment to refunding you, and we are actively working on it. I offered an initial payment as a gesture of goodwill to show that this isn’t a scam, but you declined it, wanting the full refund instead. Please know that I am doing everything I can to resolve this and send the full amount.

I sincerely apologise for the inconvenience, and I appreciate your understanding as we work through this.

Rated 1 out of 5 stars

I wanted to believe that these people…

I wanted to believe that these people would help me drive, but from taking my money I haven't had a good experience. No driving and now my refund is not possible.
Thats one way to take money from a poor student :(

1 January 2025
Unprompted review
Rivercross Driving School logo

Reply from Rivercross Driving School

Hi Cory, I apologise if you feel like we have scammed you, but I do find your review a bit misleading. You are getting a full refund, I have never denied your cancellation and refund request.

I want to clarify that the cancellation was initiated by you shortly after booking, and was not due to any failure on our part. While you were only entitled to a partial refund according to our policy, I made an exception and offered a full refund. I’ve already sent part of the payment as a sign of good faith—something a scammer wouldn’t do.

The delay in processing the full refund amount is due to circumstances beyond our control, which I can prove. Please know that I’m actively working to refund the remaining balance as quickly as possible.

Rated 1 out of 5 stars

Scammers

Scammers. Closed down one driving school “first class pass” and opened this one up.
Still haven’t received a refund.
Stay away from this company!
All fake reviews considering you have just opened this “business”
You asked for bank details that I already provided! You offered to send £50 when I paid £850 in full!

22 November 2024
Unprompted review
Rivercross Driving School logo

Reply from Rivercross Driving School

Hi Stefanie, please check your email as well as your spam folder. We're trying to refund you but need your bank details. Thanks

Rated 1 out of 5 stars

Scam website

Scam website, it’s all fake. Made up fake reviews. It’s happening a lot recently. Little small disgusting man scamming people. (Don't ever send money to a bank account without solid proof) you can google the location for yourself, it goes nowhere, a random road in liverpool

(He replied, NO, all the reviews people made are not from verified accounts, go look for yourself people)

13 January 2025
Unprompted review
Rivercross Driving School logo

Reply from Rivercross Driving School

Thank you for your feedback. We are alarmed to hear that you think this is a scam.

We’d like to clarify the misunderstanding. The location you're likely referring to is a building where our old office was located (The Foundry Business Centre), you can contact them to confirm this. Unfortunately, Google Maps has incorrectly marked the pin in the middle of the road and we're having difficulty changing it.

Regarding our reviews, all of our Trustpilot reviews are verified and come from genuine customers who have used and valued our services. We aren't in the business of scamming people, and can prove our services are legitimate.

Kind regards,
Rivercross Driving School

Rated 5 out of 5 stars

Passed my test yesterday

Passed my test yesterday! I was really nervous when I started the course as I'd never been behind the wheel before, but my instructor Joe was great at calming my nerves and giving me the confidence I needed to start driving. Saved me a lot of money too! Thanks Rivercross

29 September 2024
Unprompted review

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