Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... See more
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Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... See more
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The towns along the Petite Baise were fabulous with power and water at most stops. It exceeded all expectations. The boat was old, beds uncomfortable with very thin mattress and pillows, and mould ar... See more
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An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My hus... See more
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The boats clean & tidty great kitchen for on board cooking, plenty of plates glasses etc & utensils.on our boat I was a little disappointed in the fridge,freezer worked well but fridge did not..Predep... See more
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Written by the company
About us: Riverly is the French No. 1 for licence-free boat rentals, offering getaways on the rivers and canals of France for stays of 2 nights or more (Canal du Midi, Burgundy, Camargue, Canal de Nantes à Brest, Alsace, Lot, Charente...).
Our boats can accommodate from 2 to 12 people and are fully equipped with all the comforts of home (kitchen, bathrooms, cabins...), making them perfect for disconnecting for a weekend or a week.
On the agenda: gliding along the water in the heart of nature, cycling along the towpath, visiting local wine cellars and buying regional produce at the market, exploring 15th-century villages, meeting passionate lock keepers, improvising a BBQ on the riverbank... so many special moments to share with friends, family, or as a couple.
Riverly was born from the merger of 2 leading French companies in the river tourism industry, combining over 50 years of expertise: Locaboat and Nicols.
As a result, our fleet features 2 distinct boat styles:
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All was perfect and very well prepared.
And the people of Saint Martin are beautiful people.

Reply from Riverly
The staff at St Leger were great and the boat comfortable & well equipped (1 week mid-July). There were two disappointments though:
1) The canal towards Chagny was closed due to flood damage cutting out the vineyards and most interesting areas (we were advised of the closure but had no idea of the implications)
2) We were advised by staff that swimming in the canal was prohibited. The water quality seemed poor. Nowhere were we advised of this in the information provided.
Had we been fully informed of these conditions, we would not have done this trip.

Reply from Riverly
It was a wonderfull experience, we enjoied our trip from Corbigny to Joigny with our Pennichette along Nivernais chanel.
4 stars in front of 5 because the price for transfer our cars from Corbigny to Joigny was more than double in front of competitor's price

Reply from Riverly
very helpful and responsive staff. made everything very easy.

Reply from Riverly

Reply from Riverly
Good instructions when we took the boat. Helpful staff. Secure parking. Nice sized boat for six people. Very quick to come to our rescue when the steering went.
The canal du midi is tranquil, beautiful countrySide and very helpful lock keepers.

Reply from Riverly
Great boat (Pénichette Evolution 950E (35LP) !
in the past we also hired other boats ( Locaboat, Cannelous) but this one was the best by far.
We like to hire this one again.

Reply from Riverly
Great customer service, very responsive to our calls and questions both before and during our trip

Reply from Riverly
The experience is wonderful.
The canal is beautiful, rich in vegetation, and well-organized.
The boat worked well but was old, and I didn't like:
-no Wi-Fi included,
-no hairdryer and no body wash products,
- some mattresses on the loungers were larger than the container and tended to be slanted, causing back pain. Telephone assistance wasn't always available when needed.

Reply from Riverly
Great service, the boats were kept in really good condition and the staff were all exceptionnel, will definitely recommend.

Reply from Riverly
Booked from Australia and have always dreamed of doing a canal trip but never got around too it. Whilst I have always been around boats for recreational fishing have never done anything like this. We did a one way Locaboat trip from Argens-Minervois to Lattes over April 2025. Boat (Penichette 1022FB “Le Criminelle”) was fantastic as were the staff at both ends and the whole booking process- they couldn’t do enough to help us. We are both in our sixties but still relatively fit and had no problems with everything on the boat. Going through the locks was a breeze and fun and the lock keepers English was always better than our French. We had Bikes that came in handy, we weren’t sure whether to have them but they are excellent for getting around towns and sights that may be a few kilometres from where you moor. We had to contact the base once for an issue which was quickly resolved (operator error) however there was no hesitation from the engineer to offer to drive to us if the problem persisted. We met some other boaters on the trip including Aussies and got to step on some other boats from other well known companies. Generally it was obvious to us that Locaboat boats were a step up in design and upkeep. Staff at the Locaboat base also let me have a look through other model boats and I was impressed by the presentation and upkeep of them all. We will definitely go again (friends and family that thought ‘how nice’ are now lining up for an invitation on our next cruise). We are glad we went on shoulder season as we don’t like crowds, no waiting at locks and I imagine moorings in popular towns such as Ages may become problematic in peak season. Never any problems sourcing supplies in towns along route. If you’re like us and “adventure boating” and interacting with the locals VS 5 star Danube cruising is your thing do it before it’s too late. Again can’t recommend Locaboat highly enough. (I’m generally not a review writer but there are exceptions and this is one.

Reply from Riverly
Locaboat is THE best. This was my 4th time to use them. Very reliable, honest people and well priced. Cruising is so fun and relaxing.

Reply from Riverly
Helpful reliable friendly staff, good quality clean boat ( with some wear and tear but that’s fair enough) and overall excellent experience

Reply from Riverly
Wonderful boat, delightful support, a great experience overall, a little too much waiting at a lock when we changed our itinerary.

Reply from Riverly
Good introduction to boat by Peter in Bram, problem with bow thruster was quickly repaired at the base in Argens👍👍

Reply from Riverly
Lied about fuel use. We ran 30 hours that make and model consumes 2 liter per hour. They will rob you charging 11 euros per hour rather than just filling the tank. BE AWARE OF THIS FRAUD

Reply from Riverly
Friendly, helpful service from staff. Boat was well equipped and in good condition.
Check the real price - there were some charges not obvious from the headline price.

Reply from Riverly
The information provided prior to starting the trip was excellent and the service provided when we had to change plans due to a lock not working was good and timely.

Reply from Riverly
This is our 5th trip using Locaboat - 3 in France, one in Netherlands and one in Ireland
We are a family of 3 - love everthing about the boat. The bicycles, the accommodation, touring and especially the ease of booking, collecting and dropping boat - makes for awesome holidays!

Reply from Riverly
The team at Locaboat St Leger Sur Dheune were very helpful. They spoke good English which was a relief. They were able to communicate with the Lock keepers for us until our French got better.
Unfortunately for us we were unable to take the route we wanted toward Chagny due to a leaking canal and that was disappointing. We would have changed our booking if we had taken out insurance. The route we had to take had so many Locks up to 5m.
The boat was comfortable and clean.
The bikes that you can hire are not easy to ride so do not expect to go far on them.
It isn't an easy place to get to without a car but the company helped us by organising a taxi pickup from the train station. (cash needed)

Reply from Riverly
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