River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
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Review summary
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Reviews shaping this summary
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
I had a question about moving my payment three days. He was fantastic. He took care of the whole thing within five minutes. And he also told me what my total loan was for, and what my total payment wo... See more
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Brittney was the most helpful and patient Customer Service Agent I have ever had. As a retired teacher and school administrator, I have dealt with people of all personalities. She is so kind and pro... See more
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Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love them,used them twice and I'm…
Love them,used them twice and I'm satisfied! 🙂... Thanks again.
21 February 2026
Unprompted review
Reply from River Valley Loans
Hello Ivelisse! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
WARNING BE SURE TO REVIEW THE APR
WARNING BE SURE TO REVIEW THE APR. I have the funds to cover the loan amount of $700, I was just trying to build credit. My credit score is also 730, I also put a 30k car down as collateral. They had in small writing at the very bottom that the APR is 673%, totaling to around 4k for a 700 dollar loan.
11 February 2026
Unprompted review
Reply from River Valley Loans
Hi Seth, thank you for reaching out. We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
The process was quick and easy
The process was quick and easy. I was approved in minutes. I was able to take care of my emergency. What a relief
9 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Great service and good customer service…
Great service and good customer service I love it I give them a 5 star review ratings
7 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Bibianna! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
It was so quick and easy
It was so quick and easy. All done by message and I appreciate there customer service for understanding and helping me. Thank you so much
4 February 2026
Unprompted review
Reply from River Valley Loans
Hi Cheryl, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Very easy to use the app and quick…
Very easy to use the app and quick approval. Funds were supposed to be available the next day, but were available 4 hours after approval!
6 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the five-star review Misty! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
It was very useful and easy and made it…
It was very useful and easy and made it very cogent for me to manage my bills and not having to worry about when my next check would hit
7 February 2026
Unprompted review
Reply from River Valley Loans
Hi Lisa, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
I had such a great experience with my…
I had such a great experience with my loan. They were courteous and fast.
6 February 2026
Unprompted review
Reply from River Valley Loans
Hi, Julie! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.
Just stright to helping the customer…
Just stright to helping the customer and delivering the funds as soon as possible. I needed help and they were there an still is here. I strongly urge all new customers to come and get the help you deserve
4 February 2026
Unprompted review
Reply from River Valley Loans
Hello Dale, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
I received the fund the next day in my…
I received the fund the next day in my account so their service to me is top notch.
6 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the five-star review Waikeen! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
Quick and stress free
3 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
River vally loans saved me from loosing…
River vally loans saved me from loosing my car and is allowing me to get by and keep up on bills while work is slow
4 February 2026
Unprompted review
Reply from River Valley Loans
Hi Dylan, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Really good experience
Really good experience, they handled my needs quick turnaround and will be paid off in 2 weeks... Thanks again for having a great staff that handled everything they needed to do and cared about my issues
2 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
I was impressed how quick it was
5 February 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick as possible. We appreciate your business.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Erica really helped me a lot and answer…
Erica really helped me a lot and answer all questions
Even when I had to call her back hours later
I love her custom service
4 February 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
Easy,fast!
28 January 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
I called in distress
I called in distress. I’m having financial difficulties in my family and River Valley stepped up to the plate and helped me out significantly with a plan. Great customer service.
28 January 2026
Unprompted review
Reply from River Valley Loans
Hi Yvonne! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Quick and helpful when absolutely needed
Honestly, super fast and easy and didn't have to talk to anyone. Much better than any other installment loan place and they give bigger amounts. BUT, BE ABSOLUTELY CAREFUL!! This isn't your run-of-the-mill loan. Pay it back ASAP and you're good. If not, APR will get you... FAST!!
28 January 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Everything was great good people and easy process I recommend this service highly
The staff are very helpful made things easy i recommend this company
30 January 2026
Unprompted review
Reply from River Valley Loans
Hi Mark, we appreciate the five-star review – thank you! We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
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