RK ROYAL KLUDGE Reviews 

1,008
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mechanical keyboards feel premium, offering a wonderful typing experience along with beautiful lighting and solid build quality. Consumers are also very pleased with the staff members, who provide attentive assistance and promptly arrange product replacements when minor issues arise. Some reviewers were not happy with response times, noting that getting in touch with the support team or receiving updates can sometimes take a bit longer. A few people also mentioned encountering frustrating obstacles when attempting to process item returns or dealing with slower shipping logistics.

What people talk about most

Product

Clients share profound satisfaction with the product, frequently highlighting the solid build quality,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting prompt... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the solid build,... See more

Staff

Consumers find staff to be exceptionally helpful, praising their deep product knowledge and polite demeanor.... See more

Delivery service

Reviewers highlight great satisfaction regarding the delivery service, frequently praising exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my Royal Kludge RK84 keyboard. After contacting support, they sent me a brand new replacement without even asking for a return. I didn’t expect such fast and hassle-free service. T... See more

Rated 5 out of 5 stars

first i was a little bit insecure, because of the price compared to what the keybaord offers. But its a insane great looking and functional keyboard, its totally fine for casual gaming and workin... See more

Rated 5 out of 5 stars

You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... See more

Rated 5 out of 5 stars

I have never really left a review regarding products that I have bought although this must be commended. After around 8 months of having my L75 keyboard, a couple of LEDs began to have a yellow ting... See more


Company details

  1. Computer Accessories Shop

Written by the company

RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,008)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

the best keyboard & customer service!

the best customer service i ever received. not to mention that the keyboard itself is just amazing, i love everything about it - from the color to sound. thank you guys for the support! :)
- patryk

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick and helpful customer service

I am very pleased with the customer service, they answered very quickly. They suggested ways to fix my issue and they even asked for an update after I haven't answered them because I didn't get around to try them, which shows how badly they wanna help you. Can recommend! The keyboard itself looks, feels and works perfectly now.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service experience

Kikko from the customer service team was very knowledgeable and efficient in arranging for a replacement for my keyboard that was under warranty. The process was smooth and easy to follow!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Solid built

Really like the keyboard. Creamy and thocky sounding. Pretty heavy for a keyboard, due to the batteries but that is a good thing as it sticks to the desk easy.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast support times, unit quickly replaced

Quick response turnaround from the suport rep. I reached out about an issue with the wireless connection to the dongle after ~8 months of no issues. After trying a few suggested troubleshooting steps that did not work, RK made the decision to immediately ship me a new unit, no questions asked. I did not even have to ask for it, and it was delivered incredibly quickly. No issues with the new unit. 10/10 support!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

We bought the RK96 and love it

We are very pleased with RK Royal Kludge's customer service. They responded really fast to our troubleshooting question about the RK96 and they send out a replacement product, when we could not solve our problem, within a few days without any extra costs. Amazing service! We appreciate the clear and professional communication throughout the entire process.

The quality and performance of the keyboards are excellent. The keyboard types nicely, reacts fast and has everything you need and some extra. It is small but even my husband with his big hands loves using it. We would definitely recommend this company and their products.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I'm in love!!!

I'm in love!!!
The RK keyboard is perfect for my needs in the office.
I'm not a gamer at all so i bought it for my office use and it's simply a charm!
I love to the smootness et buttery feeling of the keys.
And what about the sound!!! Omg it's perfect!
Like I said before , I'M IN LOVE!!!!!!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Love my RK keyboards

Love my RK keyboards. Bought an older RK96 (Black with Red switches) to add to collection but out of stock. Offered full refund or ship from China. No problem waiting and delivery stages fully tracked. Excellent comms from support team throughout entire process.

Cannot fault a thing!!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Took long but worth it 100%

here is my story:
After a very long review of the products out there, the most reasonable keyboard that I could find that matches my expectation with a price a lot lower than my range was RK84.
When I ordered it, Amazon shipping was responsible for delivering, and they failed, without taking any responsibility, no proof of delivery.
I had to reach out to RoyalKludge costumer support, and just in a few minutes, they helped me with a replacement, using a new courier. so I finally got the keyboard and hands down, their support is amazing!
and now that I am typing this with the new keyboard, I don't have anything but joy. it is only the first 24 hrs of using that, but so far, very pleasing.

20 June 2025
Unprompted review

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