First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more... See more
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Great service from Mike initially on the phone then , seamless online service .Bike arrived well packed and secure , delivered in the allocated time slot by the courier . Built bike lat night , can... See more
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Bought a 2025 Haibike ALLMTN 6 Men’s Alloy eMTB in Blue from RM Cycles. I was quite nervous as I’ve never spent that much money online before, but after speaking with the staff I was completely re... See more
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Brilliant to be honest, made the purchase run very smoothly. If I had to pick … albeit the smallish of issues the delivery came sooner than was suggested so a bit of last minute planning was requir... See more
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Company details
- #50 of 92 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #4 of 4 best companies in Second-hand bicycle shop
About RM Cycles
Written by the company
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Contact info
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, United Kingdom
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4.7
Excellent
396 reviews
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Replied to 100% of negative reviews
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Absolutely fantastic service from RM…
Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I couldn’t be happier with it. Great customer service, friendly to deal with, and everything was handled professionally. Highly recommend RM Cycles and I would definitely buy from them again.Santa Cruz heckler sl , thanks Mark
2 May 2026
Reply from RM Cycles
Hi Mark, thanks for taking the time to post a review, very nice bike! We'd love to see you on it in action, feel free to drop a picture on our instagram @rmcycles
Great service
Great service, really helpful over the phone with any queries I may have had.
They were more than accommodating in helping me receive my bike on time Due to my work commitments
I’d highly recommend this bike shop
Thanks for your service
15 May 2026
Unprompted review
Reply from RM Cycles
Hi Malcolm. thanks so much for taking the time to post a review, we really do prefer to talk to customers wherever possible, so thanks for the call.
Great service initially on the phone when enquiring
Great service from Mike initially on the phone then , seamless online service .Bike arrived well packed and secure , delivered in the allocated time slot by the courier .
Built bike lat night , can't comment as haven't ridden it yet 👏👏👏👏
8 May 2026
Reply from RM Cycles
Hi Dave, thanks for taking the time to post a review, Mike is a gem! We love new bike day, please feel free to post a picture of you on the machine on our instagram @rmcycles
Reply from RM Cycles
Hi Wendy, nice to see you back! Thanks for taking the time to post a review and hope to 'see' you again soon!
Reply from RM Cycles
Hi, thanks for taking the time to post a review. Sadly sometimes when the shop is very busy mechanics will throw in a freebie ( such as the water bottle you wanted) when customers buy a bike in the shop and then forget to tender the freebie, and our stock level were therefore out. It doesn't happen very often but totally understand your frustration, Many apologies
Frameset was reasonably priced and…
Frameset was reasonably priced and arrived quickly without problems - thanks!
13 April 2026
Reply from RM Cycles
Hi Tom, thanks so much for taking the time to post a review. it would be great to see a picture of the frame when it's build up on our instagram @rmcycles.co.uk
Fantastic service,got a great deal on a…
Fantastic service,got a great deal on a bike and delivery costs excellent 👍🏻
4 May 2026
Reply from RM Cycles
Hi Sean, thanks so much for taking the time to post a review. Cool bike! It would be great to see a picture of you in action on it on our instagram @rmcycles
Would have been five stars but had to…
Would have been five stars but had to chase up my order, which apparently had left their depot without a label on. Still, they sorted straight away and sent out my new bike next day delivery. Bike is superb and at a great price.
8 April 2026
Reply from RM Cycles
Hi Andy, when we make a mistake we do try very hard to rectify it as quickly and simply as poissible. Thanks for taking the time to post a review
Quick dispatch and well packaged
Quick dispatch and well packaged. Great communication. Would shop again.
1 May 2026
Reply from RM Cycles
Hi Darren, thanks for taking the time to post a review, we're about to recieve new consignment of new tyres so maybe we'll 'see' you again soon?
Great Job RM
Good service, stand by their product. Great communication and all around a good experience. Highly recommend.
22 April 2026
Reply from RM Cycles
Hi Kevin, thanks for taking the time to post a review, nice bike! Enjoy the ride and if you get a chance perhaps drop a picture on our instagram @rmcycles with you and your machine in action?
Friendly approach
Friendly approach, item as described and quick response when there was a small delay on delivery. Would recommend to friends
29 April 2026
Reply from RM Cycles
Hi Peter, thanks for taking the time to post a review, We'd love to see it when it's all built up, perhaps drop a picture of it in action @rmcycles ?
Prompt delivery. Great price!
Tyre arrived on time exactly as described. Great price too!
29 April 2026
Reply from RM Cycles
Hi David thanks for posting a review and of course glad to hearing you're happy
Very nice bike buying experience
Great bike. Best online price. Set up properly. Arrived a few days later than expected but very happy overall.
17 April 2026
Reply from RM Cycles
Hi Padraig, thanks for taking the time to post a review. Sorry about the delay,we do rely on our couriers effiecency, hopefully it was worth the wait though?
I purchased a GT Sensor Carbon Pro Size…
I purchased a GT Sensor Carbon Pro Size extra large for £1540 delivered. Couldn’t find it anywhere else cheaper after searching the Internet for days so I was more than happy when I found it at RM cycles
Their customer service is amazing I would highly recommend RM cycles and will most definitely be buying from them in the future 10/10
25 April 2026
Reply from RM Cycles
Hi Mark, thanks for taking the time to post a review, We were lucky to get that tranche of Argons at that price, and we domlike getting people out on two wheels. Happy riding!
Excellent customer service
Picked up my new MTB , great price for last year bike, lovely team, very helpful, checked the bike over again before I left the store , focus on friendly customer service, not always the case these days !
17 April 2026
Reply from RM Cycles
Hi Dillon, really good to meet you in the shop! Lovely bike too, it would be good to see you and the new bike in action on our instagram feed rmcycles
Fast service for a bargain Castelli…
Fast service for a bargain Castelli cycling top. Highly recommended.
16 April 2026
Reply from RM Cycles
Hi Andy, thanks for taking the time to post a review, hopefully the weather will stay good and allow you to get good use out of the jersey!
Great service placed order delivered in…
Great service placed order delivered in a few days
21 April 2026
Reply from RM Cycles
Hi Neil, thanks for taking the time to post a review, hope you're enjoying tha trails on the new machine!
Great experience from start to finish…
Great experience from start to finish dealing with RM Cycles being kept updated throughout the buying process. The bike arrived exactly as I would expected and ready to go with no issues. Would have no problem using them again.
15 April 2026
Reply from RM Cycles
Hi Oli, thanks so much for the review, we'd be very happy to see you again in the future! In the meantime enjoy the bike!
Great company and would use again
Great value bike and come easy to assemble ( peddles were mislaid but was sent out next day as promised)
Great service and the bike is fantastic
14 April 2026
Reply from RM Cycles
Hi Andy, thanks so much for posting a review. Enjoy the new bike and stay safe!
New Bike Purchase
Bought a new Giant Defy online from RM Cycles. Got a very good bike at a very good price. The bike came very well packaged in the Giant box and minimal amount of assembly was required.
I had to contact them with a query before it was delivered and they replied very swiftly the same day.
I stay in Scotland and have never used them before but after this bike purchase I would highly recommend them.
20 April 2026
Reply from RM Cycles
Hi Stewart, thanks for taking the time to post a review, much appreciated. We always prefer to speak to customers, even if they are online. We 'd love to see your new bike , please feel free to post you in action on it on our instagram account @rmcycles
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