First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more... See more
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Great service from Mike initially on the phone then , seamless online service .Bike arrived well packed and secure , delivered in the allocated time slot by the courier . Built bike lat night , can... See more
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Bought a 2025 Haibike ALLMTN 6 Men’s Alloy eMTB in Blue from RM Cycles. I was quite nervous as I’ve never spent that much money online before, but after speaking with the staff I was completely re... See more
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Brilliant to be honest, made the purchase run very smoothly. If I had to pick … albeit the smallish of issues the delivery came sooner than was suggested so a bit of last minute planning was requir... See more
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Company details
- #50 of 92 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #4 of 4 best companies in Second-hand bicycle shop
About RM Cycles
Written by the company
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Contact info
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, United Kingdom
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4.7
Excellent
396 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from RM Cycles
Hi Neil, thanks for taking the time to post a review, very succinct and exactly what we're aiming for!
Reply from RM Cycles
HI Gwyn, thanks for taking the time to post a review. We were very happy to be able to do those tyres at that price, have fun!
Reply from RM Cycles
Hi Steve, thanks for taking the time to postr a review, much appreacited. Enjoy the your bike!
Reply from RM Cycles
Thnaks for taking the time to post a review, Hopefully your riding experience will match the one you had with us! Have fun!
Bike delivered and well packaged when…
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.
27 March 2026
Reply from RM Cycles
Hi Adrian, glad you're happy and thanks for posting a review. Nice bike! Have fun and stay safe!
Generally good.
Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.
22 March 2026
Reply from RM Cycles
Hi Andy, thanks for taking the time to post a review and apologies everything wasn't perfect. We keep a record of which mechanics pack which bikes, so I will now be able to identify the mechanic and pass th feedback directly to him and examine any improvements he needs to make. I realise doesn't change things for you but it wll help us with our own QC. If you would like to call the shop we can make some arrangements to get the work done .
Very easy to order and pay
Very easy to order and pay. Invoice emailed as soon as payment made/confirmed. The bike is in immaculate condition, and serviced to an amazing standard. My son absolutely loves the bike.
15 March 2026
Reply from RM Cycles
Hi Geenes, we wish we could have been there to see your son's face, new bike day is such a joy!
I purchased ex display bike from your…
I purchased ex display bike from your store and I am very pleased with it. Bike was delivered quick with tracking and time slot provided. Bike condition was amazing, and I saved quite a lot of money !
21 March 2026
Reply from RM Cycles
Hi, thanks for taking the time to post a review, enjoy your new bike day and stay safe!
Great bike at a great price
Great bike at a great price. Packing and delivery was excellent. Thankyou very much.
Very happy Man
14 March 2026
Reply from RM Cycles
Hi David, we were are very with the price you're able to supply those bikes at, we all love new bike day,stay safe and thanks for taking the time to post a review
Road Bike Purchase
5* amazing customer experience. Item was in the exact condition as described and delivery was quick.
20 March 2026
Reply from RM Cycles
That's a lovely bike ytou have there, hopefully you';; enjoy it even more than your experience with us! Thanks formtakig the time to post a review
Reply from RM Cycles
Hi Ben, thanks for posting a review, much appreciated, enjoy the bike, and stay safe!
very heplful
19 February 2026
Reply from RM Cycles
Hi Robert, thanks so much for taking the time to post a review, short and sweet!
Giant Revolt from RM…
I purchased a Giant Revolt from RM cycles.
The bike arrived intact but the wrapping was a little lite inside the box, no hard foam blocks just wrapping paper and bubble wrap around the tubes.The frame is not scratched thankfully.
The bike was set up well and the GRX 820 groups performs well.
5 March 2026
Reply from RM Cycles
Hi Dragos, thanks for taking the time to post a review. enjoy the new bike and stay safe!
Reply from RM Cycles
Thanks for taking the time to post a review Marc, much appreciated! Enjoy the ride!
Bike arrived on time as promised
Bike arrived on time as promised, delivered by a courtois courier who followed delivery request instructions to the T. Bike was very well packed and damage free, set up perfectly. On top of that bike was an absolute bargain as well. Couldn't have wished for more. Thanks guys!
5 March 2026
Reply from RM Cycles
Hi Richard thanks for such a lovely review. We're pleased everyhting wnt well and now it's time to enjoy the new machine! Stay safe!
Reply from RM Cycles
Hi Lionel, short sweet and perfect! Thanks for posting a review, much appreciated, enjoy your new ride!
Absolutely spot on
Absolutely spot on slight problem with royal mail but not the shops fault shimano steps en600 bike computer far cheaper than everywhere else very pleased really helpful and great communication
8 March 2026
Reply from RM Cycles
Thanks for posting a review Steven. It is a bit frustrating that we have to rely on third parties for delivery but we do try hard to iron-out any slipups that occassionally happen. Happy riding!
Reply from RM Cycles
Hi Grace, thanks for taking the time to post a review. That's a lovely bike you have there, have fun and keep the rubber side down!
Reply from RM Cycles
Thanks for taking the time to post a review Brian, hopefully the tyres are as easy to put on as your purchase experience! :-)
My giant revolt 2 was well packed and…
My giant revolt 2 was well packed and arrived on time. The bike was built correctly with the gears and brakes set up well. Just fit the handlebar and front wheel and off you go. I would recommend RM cycles.
1 March 2026
Reply from RM Cycles
Thanks for posting a review and we're glad you're happy! Quite a few of us have Revolts, including me, I hope you love it as much as I love mine, my Dogma is getting worried!
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