Although everything was fully automated, it was very convenient and quick. It was a bit confusing in that the drug price is charge separate from the monthly membership price. Finally, the Medicare... See more
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Contact info
United States
- (833) 679-1470
- care@ropharmacy.com
- ro.co
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The gummies arent half bad
The gummies arent half bad. Theyre kind of weak. The overall experience is great. Discreet shipping. With overall positive results
So far i’ve had excellent service
So far i’ve had excellent service. Can’t wait to give a better review once I get started
The process was simple
The process was simple. Too many messages, surveys, reviews sent. I just signed up and don't have an opinion yet on the product or results.
Great experience overall
Great experience overall. The website and ordering process were smooth, and the customer service was very helpful and responsive. The pricing is fair for the subscription convenience, and everything arrived promptly. Highly recommend!
The injector is not working at all
The injector is not working at all. Thier is medication left in it. Can I switch to needles & a vial/small bottle which I draw a certain amount out and inject it then use a different needle each week?? This happened with the last kwikpen.
Was fast and easy to do
So easy to get to the doctor and have…
So easy to get to the doctor and have meds shipped to me.
May use AI-assist with repliesRead more
The pricing is very misleading
The pricing is very misleading. Will be looking into alternatice routes as this is not the deal that was advertised which is how I signed up.

Reply from Ro
Very accommodating and easy to order…
Very accommodating and easy to order the necessary item. This is my first time utilizing the app so hopefully it will continue to be this accessible..
Starting is clunky at best
Starting is clunky at best. So many initial questions, only to error out in the end. No idea where I am in the process.

Reply from Ro
The process is clear and easy to…
The process is clear and easy to follow. I’m still not sure if I need to contact my Kaiser Permanente primary physician for a physical and blood work. But I’ll find out soon enough.
I've had better experiences…
I've had better experiences with other providers. They charge you $39 just to do an insurance check. They say it's free, but I was prompted a $39 charge. Very complicated and difficult to navigate through. I give up.

Reply from Ro
Trustworthy product and great help from medical advisors.
Ro has been reliable snd conscience with their Tirzepatide prescription. I now recommend Ro to others. This company has the only product I trust.
Thank You RO.....I highly recommend.
My doctor originally wrote my script for a different online pharmacy. It was a mess after several days of trying to figure it out. My mom pulled up RO on her computer. I didn't have a lot of Hope because of how hard it had been so far. I got online and I took a small quiz. The medicine that was suggested to me was the one that my doctor had also prescribed. That made me feel confident that I was on the right track. You don't need a doctor's prescription, Ro has their own doctors, so that step was taken care of already. I submitted my information and within less than an hour I was approved and before the day was out there was a shipping label created for my meds. It's been 2 days and my medicine is expected to be delivered today. I haven't even mentioned the fact that it was considerably cheaper than the original script my doctor wrote. It really was that easy...Thank you RO.
Wat a racket ro is
Wat a racket ro is. Do not give your money to these people under any circumstance. Where do I start? It was just one thing after another with this company I liked the idea of a weight loss program that included the shot along with support and great customer service. Ro is all talk and NO action. I paid upfront for an entire year to get a little savings and at that time I was fully rested in the whole glo thing so I figured " what could go wrong??" I paid well over $1100.00 and did NOT take 1 shot, lose 1 lb OR even START the "program". .2 weeks after paying upfront and trusting them my husband passed away suddenly. I was NOT concerned with my weight . My life was literally turned inside out, it was all I could do to get through each day. I had totally forgotten about ro for 6 or 7 weeks. I began receiving emails and a barage if texts stating my monthly payment did not go through. It was something I did not want to respond to . I didn't have the head for it
About 10 days later I decided to email ro and simply explain my tragic life event and they would be reasonable ( like most people).ro responded with a ln icy cold and curt email from a "Shironda" ( part of my weight loss team she says) lol never once akcnowledging my husband's death or anything. Shironda got right to the point. #1 update payment method so they "could continue to help me".
#2 I had 2vdays to respond . If I did not update my payment method within 48 hours I was being dropped "automatically" from their program
Absolutely soulless Shironda and ro are I am disgusted and humiliated. I feel ripped off completely. Do not chose this company for your weight loss journey All they see is dollar signs.
Heather Biger
Update 11/7/26
Ro has agreed to refund most of my money on Nov 15... I will update the review at that point.
Heather Biger

Reply from Ro
I was charged $39 for a referral and…
I was charged $39 for a referral and ultimately charged for the medicine that I was approved of and I'm praying that it isn't a scam because they charged me the $449 immediately. Ro needs to be more transparent on their intentions as of payments

Reply from Ro
this is my first day I was a little…
this is my first day I was a little scared but it was all quick and easy . i would recommend starting
I could not tolerate the medication and…
I could not tolerate the medication and I did not lose weight. I could not lose weight because I was not on enough of the medication. The advice was to lower the med amount and increase. It was a total cycle of being sick for weeks. I don't believe they were concerned about my health and kept telling me to repeat with medication so they could continue to bill my credit card.
I am disappointed that I cannot tolerate the GLP 1 drug, however, I am more disappointed that they kept telling me to keep trying with the same results. They just keep ordering and shipping the medication for the money vs. honesty.

Reply from Ro
There are hidden costs
The whole thing I was gonna be charged for was not clear you did not reveal that if I paid it, I could not get it back. I absolutely reject that, I want my money back and I don’t appreciate being swindled. I did not expect to make two huge payments one for the medication one for some membership that I heard nothing about it.

Reply from Ro
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