RoadEx Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We wanted to give a big shoutout to Lisa who works in the fuel department at RoadEX. Her willingness to help us out with fuel in tough situations are always greatly appreciated. She never hesitates,... See more

Rated 5 out of 5 stars

Good afternoon. We are from 555 K and K trucking llc. We obsoutely appreciate and very happy to work with ROADEX . ! First I would like to say we are grateful the person who brought us to this... See more

Rated 4 out of 5 stars

the customer service is good , but I was disappointed when we had increased are fuel purchase and when spoke to someone they said we can't give you better discount then we already have, unless you fac... See more

Rated 5 out of 5 stars

ROADEX is a great company for all your trucking needs For a new startup company or existing companies, ROADEX can handle it all fuel, factoring, dispatching, and they also come with Great perks Like t... See more

Company replied

Company details

  1. Transportation service

Written by the company

RoadEx is"for truckers by truckers. " We're a one-stop-shop for owner-operators, proudly offering freight bill factoring, dispatch, and insurance services, all in one place! Whether you're a new or existing small fleet, whatever your trucking needs, we've got you covered. Our mission is simple: to help owner-operators grow their businesses while maximizing their cash flow and profitability. We want you to keep more of your hard-earned money!


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

I am a new box truck owner coming into…

I am a new box truck owner coming into this biz I did not know nothing I got my dot number go so many call from so many different people they wanted me to sign up with them for a gas card and to factor with them but I listen did not do it then I got a call from Rodex I answered the call and the person said hello my name is Bridget her introduction was so amazing I listen to what she had to say she explained everything with me step by step she was so patient answering all my questions she gave me so many advice so I sign up but it did not stop there any questions I call her about she always help me I am so satisfied with Rodex thank to Bridget for all those awesome advice and guidance

18 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star company 💯 percent....

5 star company 💯 percent..... Bridget Viscetto worked with me and got me the cheapest rate out of five other company insurance quotes then helped out with factoring and fuel cards for a new venture got me all the answers I needed and if she didn't have them she found them for me within no time at all... I recommend this company to any new or existing venture

13 February 2026
Unprompted review
Rated 5 out of 5 stars

True Confession!

Donald Shafer is his name; helping people is his game! I appreciate Mr. Shafer for helping and approving my payment arrangements for my fuel ⛽️ card account. I guess his philosophical concept got to be, "helping truckers with their fuel card accounts is more revenue for the company". If truckers don't have a way to pay for their fuel each week; their truckers business could come to a sudden halt! On the flip side of things; he's a GODLY Man in trying to do the works to please GOD. "In the same way, faith by itself, if it is not accompanied by action, is dead".(James 2:17). Either way Mr. Shafer is doing a bang up job for RoadEx. GOD is putting people in my life who I can benefit from, and that gives me inspiration to move forward in the truckers business. I'm pleased to have Brad in my life because he truly cares about helping people for the sake of morality and humanity. RoadEx! You have your diamond in the ruff! GOD bless you Brad Sader!

27 November 2024
Unprompted review
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Reply from RoadEx

Thank you very much for the great review. Brad and the rest of the team work tirelessly to help carriers get by. Especially in these tough times in our industry. We appreciate your business too!

Rated 5 out of 5 stars

We wanted to give a big shoutout to…

We wanted to give a big shoutout to Lisa who works in the fuel department at RoadEX. Her willingness to help us out with fuel in tough situations are always greatly appreciated. She never hesitates, she jumps right in and lend a helping hand. Thanks for always going the extra mile. RoadEx is fortunate to have her and her teammates (Tara, Melissa, Ankush). We love working with this team!

5 September 2024
Unprompted review
Rated 5 out of 5 stars

All I Can Say!

All I can say is, thank GOD for Tara Frakes and Melissa Duncan! They are the one two punch when it comes to outstanding customer service. I've been communicating with Melissa and Tara for almost two years, and I have never seen a bad day from the both of them. Their professionalism, and uncanny style sets them apart from the average customer service arena. You can tell they are GOD fearing women because of their articulateness, full of transparency, and compassion. With that combination,they show supernatural and spiritual focus when they are addressing an issue over the telephone. With that being said; RoadEx should be grateful for including these two ladies in their company, with their zealous and ardent gifts.

16 August 2024
Unprompted review
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Reply from RoadEx

Thank you so much, Mr. Hamilton! We do our absolute best to provide a level of service that hard to find in our industry. Tara, Melissa, and the entire team at RoadEx apprciate you!

Rated 5 out of 5 stars

ROADEX is a great company for all your…

ROADEX is a great company for all your trucking needs For a new startup company or existing companies, ROADEX can handle it all fuel, factoring, dispatching, and they also come with Great perks Like tire your discounts I’ve had the pleasure of working with Bill , Kaitlyn GRAY, in dispatching and Melissa Duncan Lise Jackson In accounts and Factory Department. This is just a few of the great people I’ve worked with in this company they really love what they do. My money is always on time, and they always take time to explain anything. That’s needed. One thing you need is patience and they have it and communication. This message was stamped by Latrice transport LLC

5 April 2024
Unprompted review
RoadEx logo

Reply from RoadEx

Wow, thank you so much Willie! We do have the best team in the business. Thanks for your kind words and your business!

Rated 5 out of 5 stars

Great card

Great card, great benefits, good customer service

28 April 2023
Unprompted review
RoadEx logo

Reply from RoadEx

Hey Steve! Thanks for the kind words. RoadEx strives to provide the best service in the industry. We appreciate your business!

Rated 5 out of 5 stars

Good afternoon

Good afternoon. We are from 555 K and K trucking llc.
We obsoutely appreciate and very happy to work with ROADEX . !
First I would like to say we are grateful the person who brought us to this factoring company whose name is Ashley .
I know a few staff working on this company whose name are Lisa , Emily , Tera and Kevin they are very nice person and taking card of us very excellent experience

28 February 2022
Unprompted review
Rated 5 out of 5 stars

You guys offer me Chance to start up my…

You guys offer me Chance to start up my company with your support & I’m looking for a lasting relationship

22 July 2021
RoadEx logo

Reply from RoadEx

Thanks Leon! We hope to help you grow your business for many years to come. Welcome to the RoadEx family!

Rated 4 out of 5 stars

Would like to see one thing changed…

I really am satisfied with using the Road Ex card at loves travel stops. The only issue I would like to see changed is the discount was shown immediately after purchase. It would help me a lot because of the way I do my paperwork for my business. Other than that one thing, I really do like the company and card

23 June 2021
RoadEx logo

Reply from RoadEx

We appreciate the feedback! RoadEx is always striving to improve customer satisfaction.

Rated 5 out of 5 stars

Card works at stations we frequent

Card works at stations we frequent. Accounting is above average but daily notification of card use (like Fleet One/WEX) would be helpful.

23 June 2021
RoadEx logo

Reply from RoadEx

We appreciate the suggestion! We are always looking for ways to improve our service. Thank you!

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