Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thumbs up

Excellent product, easy to install, fine adjusting to the disk hole a bit tricky, but no problem!

27 June 2022
Rated 3 out of 5 stars

No support after sale ?

Relatively good information from eu office before sale. Delivery very fast after payment.

EU After sales service is a bit disappointing : no any answer to different emails technical information requested which is not foreseen in the faqs.

This is not a cheap product and the minimum should at least reply (spam folder has been checked). Despite that I remain a fan of the product.

24 May 2022
Roadlok Official logo

Reply from Roadlok Official

sorry to hear that you had a bad experience with aftersales.
I just checked our inbox and have found your email. again, my apologies.

Rated 5 out of 5 stars

BMW GS Adventure

I like product. It is quality made and very good developed. Roadlock shipped my parcel same day, but shipping was quie slow and tracking was bad.
For the installation It would be so much easier if there were specific instructions for most popular models of motorcycles. It was no easy, I hat to use trial and error .method.. Othervise 5 stars!!!

8 May 2022
Rated 4 out of 5 stars

Overall ok

I still have to try the bolt i've bought.
But great advice from them.
The shipping was fast but the fee are a bit expensive though.

30 March 2022
Rated 5 out of 5 stars

Perfect service.Secure payment options.

Perfect service.Secure payment options.
Quick delivery to my home adress in less than 3 days with parcel tracking.
Roadlok is of a very high standard and fits my bike perfect. Very easy to use.
Very pleased with it!
Can recomment ROADLOK.eu 👍👍👍👍👍

14 March 2022
Rated 4 out of 5 stars

Nice product but room for improvement

Nice product, but installation manual was not up to date. In the manual there was referred to a table which wasn’t there. No problem for me but this could be improved.
Also with registration of the product it wasn’t clear where I could find the serial number.
And after registration I didn’t receive a confirmation.

1 March 2022
Rated 5 out of 5 stars

Very nice lock.

Very nice lock.

It fits perfectly on my Moto Guzzi V85TT. Very simple to install. Very easy to use everytime. One extra layer of security is allways good.

I only wish that the spacers were painted black, like the Roadlok, instead of bare metal. That would look much nicer on my bike.

23 February 2022
Rated 5 out of 5 stars

Excellent & Timely Support

Excellent & Timely Support
I was trying to go through the FAQ section of the Roadlok site, and the chatbot popped up for help. When I messaged my question, Taco, the owner of Roadlok responded quickly and guided me to the solution for the issue I had faced. This was on a Saturday morning - pleasantly and positively surprised at the availability and helpfulness of the customer service personnel (because I was not sure if someone would be available at early hours on a Saturday).
Thank you very much. Keep up the good service!
- A customer from The Netherlands

19 February 2022
Unprompted review

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