Roamingo Reviews 573

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and efficiency, highlighting the positive impact it has on their travel experiences. Many people appreciate the helpfulness and politeness of the staff, noting their quick response times and detailed assistance with any questions or issues. The user experience is frequently described as seamless and easy to navigate. However, some customers also noted occasional issues with service connectivity, with a few mentioning almost no connection at all. A small portion of people were dissatisfied with the support, reporting unhelpful or even rude interactions, and some experienced difficulties controlling their data usage.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the helpful, quick, and attentive... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the service very user-friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This company provided the best mobile coverage while I was in the UK compared with other esims I had previously used. It was seamless even in remote areas. When I have had questions about using the eS... See more

Company replied

Rated 5 out of 5 stars

I tried many eSIM companies as I travel often - the popular ones and the smaller ones, but Roamingo takes the prize. Here’s why: - lowest prices! Like lowest. - fast support - even on weeken... See more

Company replied

Rated 5 out of 5 stars

I recently tried Roamingo during a trip abroad, and I’ve got to say—it completely changed how I handle mobile data when traveling. No more swapping SIM cards or hunting for overpriced local plan... See more


Company details

  1. Telecommunications service provider

Written by the company

Roamingo is a different way of roaming. you keep your physical sim with you and enjoy uninterrupted internet connection with eSIM. you don't need to insert anything, eSIM is already in your phone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and helpful staff❤️

7 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We really appreciate your feedback! Providing friendly and helpful service is what we strive for every day. Thank you for choosing us, and we look forward to serving you again. ❤️

Rated 5 out of 5 stars

I has issue of installing esim and your…

I has issue of installing esim and your representative supported and helped me very quickly
Thanks

7 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Hello! We appreciate you taking the time to share your experience. It’s great to know that our support representative was able to resolve your eSIM setup issue promptly. Thank you for choosing our service!💟

Rated 5 out of 5 stars

the best helper

I needed help,I was in a hurry and they assisted me really fast.I texted an operator and she answered me back in seconds and in 2 minutes I guess I had my internet.

5 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you for the great feedback! Efficiency and speed are our top priorities, and we're thrilled that we could get you back online in just a few minutes. We're always here to help!❤️

Rated 5 out of 5 stars

Works very well

Works very well. And don't hesitate to contact customer support, the operators are very helpful!

5 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thanks for the shout-out to our support team! ❤️ We're so glad everything is working perfectly for you. Don't ever hesitate to reach out if you need anything else – we're always happy to help!

Rated 5 out of 5 stars

Great service

Great service, with quick and very attentive staff.

5 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We really appreciate your feedback! Providing quick and attentive service is at the heart of what we do, and we’re so happy that your experience reflected that. We look forward to serving you again soon!

Rated 1 out of 5 stars

does not works well

29 March 2026
Roamingo logo

Reply from Roamingo

Thank you for your feedback. We are sorry to hear that you're experiencing issues with our service. Quality and reliability are our top priorities, and we would like to resolve this for you as quickly as possible. Please contact our support team directly or provide us with more details so we can investigate the matter🙏

Rated 5 out of 5 stars

Great service

Great service. It works great in Italy Rome. 💚🤍❤️

28 March 2026
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Reply from Roamingo

That’s amazing! We love hearing from our customers in Italy. Thank you for the kind words and the support. Stay great, Rome!✨

Rated 5 out of 5 stars

Amazing service

5 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you for the kind words and for choosing us. We truly appreciate your support! ✨

Rated 5 out of 5 stars

working good

working good

5 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

"Thank you for the feedback! We're glad to hear everything is working well for you. Let us know if you ever need anything else!

Rated 5 out of 5 stars

Quick response and good service

Quick response and good service

3 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you for the feedback! We prioritize both speed and quality, so we’re happy to hear that our service met your expectations. Looking forward to your next visit!

Rated 5 out of 5 stars

Great!thank you so much

3 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very efficient and comprehensive

2 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you for the feedback! We’re delighted to hear that you found our service efficient and comprehensive. Our goal is to provide a seamless experience for every customer, and it’s great to know we hit the mark. Thanks for choosing us!

Rated 5 out of 5 stars

Keti has helped me very effectively

Keti has helped me very effectively, she was nice and patient and answered all of my questions and the problem was solved. Thank you

2 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

hank you for the 5-star review! We’re so glad Keti could help you resolve the issue with patience and care. Providing excellent support is our top priority, and your feedback means a lot to us. Best regards!

Rated 5 out of 5 stars

Good

Too good 👍🏻👍🏻👍🏻

2 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

thanks for the feedback!

Rated 5 out of 5 stars

They answer immediately

They answer immediately, provide clear instructions and always very friendly.

1 April 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our quick support and friendly service❤️

Rated 5 out of 5 stars

Super fast

Super fast, super helpful, super simple.

31 March 2026
Unprompted review
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Reply from Roamingo

Super thanks for your super review! 🚀 We’re delighted that you found our service fast, helpful, and simple. That’s exactly the 'triple threat' we aim for! We look forward to being there for you next time.

Rated 3 out of 5 stars

Unreliable eSim, but Helpful Support

I used Roamingo internet during a one-week trip, and unfortunately, my experience with their SIM was quite frustrating. The SIM had multiple issues - it stopped working on its own not just once, but twice during the trip, which was really inconvenient, especially when relying on internet access while traveling.
That said, I do want to highlight that the staff were helpful and responsive when I reached out for support. They did their best to assist and resolve the problems.
Overall, while customer service was good, the reliability of the eSIM itself needs significant improvement.

30 March 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you for sharing your honest feedback. We sincerely apologize for the inconvenience you faced during your trip; we know how stressful it is to lose connection while traveling. While we're glad our support team was able to assist you quickly, we completely agree that the eSIM itself should be seamless. Please be assured that we are investigating these connectivity issues to ensure they don't happen again. We hope to have the chance to provide you with a much more reliable experience on your next journey

Rated 5 out of 5 stars

Swift and professional assistance

Swift and professional assistance

30 March 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We truly appreciate your kind words! 'Swift and professional' is exactly what we aim for with every interaction. Thank you for choosing our service and for taking the time to share your experience🌟

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