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Roamless Reviews 1,350

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use, seamless setup, and overall excellent user experience, especially appreciating the convenience of a single eSIM for multiple countries. Many find the service to be a practical and cost-effective alternative to traditional roaming or local SIM cards, praising its reliability and the ability to retain unused data. However, some customers experienced issues with connectivity and data speeds in specific locations, noting poor reception or difficulty activating the eSIM without Wi-Fi. A few also mentioned challenges with transferring accounts to new devices or found the data consumption to be faster than expected.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use, quick... See more

Service

Reviewers highlight positive aspects of service, with many praising its reliability and ease of use for... See more

Price

Customers had positive experiences with price, finding it reasonable, affordable, and hassle-free. Many... See more

Application

Clients share positive opinions on the app, with many praising its ease of use and reliability. Reviewers... See more

Location

People report ambiguous experiences with location. While some customers praise its functionality in various... See more

Based on these reviews

Rated 5 out of 5 stars

The simplicity is key. Drift form one country. To the next and there is no disruption to connectivity. Topping up is quick and simple too. Overall this has worked so much better than expected and far... See more

Rated 5 out of 5 stars

Roamless is easy to use, switches seamlessly between countries, transferring credit and without losing GB that you bought just in case and did not use. I’ve now used Roamless travelling in Africa, Eu... See more

Rated 5 out of 5 stars

Very easy to get started. Clear data usage information. Easy credit purchases. Changed countries no problem and now added a phone number - brilliant. I have used many products from other companies an... See more


Company details

  1. Telecommunications service provider
  2. Mobile network operator
  3. Software company

Written by the company

Roamless is revolutionizing the way travelers stay connected. With our cutting-edge eSIM technology, you can enjoy seamless mobile data coverage in over 200 countries. Forget the hassle of swapping SIM cards or hunting for Wi-Fi; our single eSIM automatically adapts to your location, providing you with affordable data rates wherever you go. What sets Roamless apart is our user-friendly, pay-as-you-go model. Your account balance is all you need for instant access to mobile data, with no need to select countries or purchase specific data plans. Even better, your balance never expires, so you can use it for multiple trips without worrying about any hidden fees or expiration dates. Choose Roamless for a truly effortless and economical global travel internet experience. Our commitment to convenience, affordability, and customer satisfaction has made us a trusted choice for modern travelers. Join us on our journey to make global connectivity as simple as it should be.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Very Poor Connection in Japan

Very poor connection (3G or less) in Japan when using Android/Samsung Galaxy S22. This was despite trying to resolve the issue via Chatbot help (using WiFi in hotel), which took up a lot of time. Also troublesome, is the need to activate the esim which requires WiFi connection.
Very disappointed, as previously it worked well in Istanbul and Egypt.
Is there a way to test whether the esim will function in a particular country, before travelling there?

9 March 2026
Unprompted review
Roamless logo

Reply from Roamless

Hi there,

We're sorry to hear about your experience in Japan. The KDDI network in Japan may sometimes have intermittent issues on certain Android devices (not only on Roamless eSIM, but on all roaming SIM cards).

However we have just very recently added a second network in Japan -- Softbank.

Can you please test your connectivity after manually selecting the Softbank network on your device? We sincerely apologize for the inconvenience. We have informed KDDI of this edge-case behavior but in the meantime, you can use Softbank where your connectivity should work with 4G/5G without issues.

Wishing you safe travels,
Roamless Team

Rated 4 out of 5 stars

It is relatively easy to use

It is relatively easy to use. At times I had difficulty getting my data. But it was temporary and likely location related.

I find I really need a number for others to call me and am looking forward to that functionality.

26 March 2026
Rated 1 out of 5 stars

Worthless

It does not work when moved to a different country such as Mexico
and it keeps asking for adding mony
Not clear worth the mony
I wish you send me full refund asap
A.K

26 March 2026
Roamless logo

Reply from Roamless

Hi Aiman,

Thank you for your review. However there seems to be a confusion -as you do not need to buy new/seperate data plans for Mexico since you already have Roamless Credits available for use. With Roamless eSIM, you can simply travel to your destination, turn on your eSIM and use your Roamless Credits in all 200+ destinations, paying-as-you-go. It's all automatic.

Our team has also reached out to you directly over email, and we look forward to your reply to help make things right.

Best,
Roamless Team

Rated 4 out of 5 stars

Great Customer Support

Have to be honest. I had difficulty getting it to work properly. It was probably “operator error”, but I didn’t find it very intuitive. After contacting customer service, they stayed on line with me for over an hour until we corrected the issue. I can’t say enough good things for the service. They even credited me an additional 5GB for my trouble. I’m extremely satisfied with Roamless.

23 March 2026
Rated 5 out of 5 stars

Highly recommend

A little tricky to figure out how it works but once it’s all installed and working, it’s very easy. I would highly recommend Roamless.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

One of the best apps ever

One of the best apps ever! I travel a lot so finding out about an eSIM, especially one where the money you put on it doesn't expire. Has been a game changer! Doesn't matter where you are in the world you can connect to the Internet super fast and super cheap. I tell all my friends about it.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless connectivity while traveling

I’ve been using Roamless during my travels and it works great. Setup was quick and easy, no need for physical SIM cards. The connection is stable and fast across different countries.
What I like most is the simplicity, with no contracts or hidden costs. Just reliable data when you need it.
Highly recommended for anyone traveling abroad.

21 March 2026
Rated 5 out of 5 stars

It 's easy to set up

It 's easy to set up, covers a wide range of countries. It made me save a lot of miney during my travels. I have used it in Mexico, Brasil, um and Turkey and it has worked smoothly.

27 March 2026

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