I had fought a losing battle with squirrels stealing all the bird food for months: acrobatics and simply demolishing the feeders. Searching online I discovered Roamwild Pestoff bird feeders and or... See more
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Our mission? To make products that work better and make your life easier. We think of new designs and ideas that are more than just functional - they're also unique and innovative. And we have a simple rule: if we wouldn't use it ourselves, we won't sell it.
Contact info
Sevenacres Lane, CM9 8HD, Maldon, United Kingdom
- 0208 327 0455
- hello@roam-wild.com
- roamwildproducts.co.uk
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Great service and product
Ordered for a friend's birthday. It was duly delivered on the correct date and he is delighted with it, having had Roamwild bird feeders previously. Thank you.
The replacement parts were delivered…
The replacement parts were delivered very quickly…Thankyou.
I am impressed so far
I am impressed so far, birds have soon got the hang of the new feeders. I can now see I am only feeding the little birds now..... brilliant
Well made and so fit for purpose
Well made and so fit for purpose, these feeders are genuinely superb. I bought three variants.
They arrived quickly and were well packed.
Easy to assemble and large enough to take large quantities of bird food. Great
Good Product
Process of ordering was very quick and smooth and the product just as pictured, so no surprises!
Excellent garden tools
Excellent garden tools which I expect to be using for a long time due to the sturdy ergonomic build. Exceptional customer service staff who sorted out my error though it wasn't their responsibility, well done, and thank you.
Excellent delivery and quality…
Excellent delivery and quality products, purchased the travel cups and handy hoover, all of which are great.
This is my favorite birdfeeder.
The product I received was exactly what I expected based on info from the website. I used shelled sunflower seeds because whatever seeds fall on the ground are eaten by Cardinals or squirrels with no messy shells to clean up. It took 4 days for the birds to feel comfortable visiting the new feeder. Now there's a waiting line for the two perches! Of my 11 birdfeeders, this is my favorite.
Finally a solution for the magpies
Finally a product that has been thought through. Got the bird feeder first, but didn't realise that mealworms shouldn't be fed with the corvid blockers, so of course the magpies figured out how to get food. So I've added the starling cage, and that's working brilliantly to keep the bigger birds away, and the little birds figured it out pretty quickly. Would buy again, but also can't quite believe I've spent so much on a bird feeder!
Great products and a great service.
Great products and a great service.
After ordering it arrived quickly.
After ordering it arrived quickly.
It took a minute to read rhe instructions, assembled it and hung it up.
The birds are now discovering it, just hope the squirrels don't!
Thanks for replacing the delicate…
Thanks for replacing the delicate feeding perch.
Recommended.
We know we are in safe hands between Roamwild and Post Office - on one occasion some went missing but it was soon remedied.
Finally, the birds love it!
It arrived before said delivery date
Love the feeder Lots of small birds…
Love the feeder Lots of small birds getting their fill Absolutely foils the bigger birds and squirrels Only sadness is the woodpeckers can’t get to it either due to their size
Like the feeder but I would like to get…
Like the feeder but I would like to get the cage that you can order that goes with feeder. Been sold out for a while.
A really great product that has…
A really great product that has defeated magpies and jackdaws.
I ordered the large pest off feeder…
I ordered the large pest off feeder that holds seed and will use that after October after reading rspb guidelines re bird feeding. Meanwhile I bought the small pest off feeder to hold mealworm and it’s great! No more crows and magpies!! The wee songbirds are happy
AVOID! DO NOT HONOUR GUARANTEE
Well, where to start.. i purchased a £39.99 squirrel proof feeder from this company. Didnt arrive as promised, after applying for a chargeback i received an e.mail saying it had been dispatched that day.
It arrived, and we followed the instructions to the letter, fitting the feeder to a thin bracket at the length stated to prevent squirrels grabbing from the upright post.
For ten days they tried to get on it, and suceeded by jumping and bearhugging the feeder upside down, and then they proceeded over the next week or so trash the feeder top and bottom until they had damaged it beyond use.
I was going to bin it, but thought as the company offered 30 day guarantee i should contact them for a refund.
I e.mailed explaning what had happened, and proceeded to send multiple photos showing the damage to all the components.
I was then requested to send a photo of the bracket, which i did, with a tape measure showing it was actually longer than the stated length, so no way could the squirrels grab it from the post. And is was tied on to the bracket loosely with a tie wrap, to avoid it being in a fixed position to make it hard to stabilise and be grabbed by squirrels
I was then told the bracket was at fault as it was too thick, i responded in fact if the bracket was any thinner it would snap, and at this point it became clear that an excuse to blame me for the unfit for purpose item was being sought by the company .
i stated i required a refund under the 30 day usage guarantee, as i certainly didnt have the item in use for 30 days before the squirrels trashed it.
i got no response to my request, but they came back with a request for me to clean it and return it as they could reuse it??
im sure their company policy states no returns as they cant reuse them, and as the photos proved it was beyond use due to chewing damage.
i can only assume they plan to let me faff about cleaning and returning it, so yet another excuse not to honour their guarantee can be found, wrong washing up liquid used, didnt arrive packed correctly, whatever..
looking through the reviews, its seems this company is ok until you have an issue, then they literally find every excuse not to refund or replace items.
if as they state they sell millions of products to happy customers, why such an issue to refund the unhappy customers with defective items?
i will be taking this further to obtain my money back.
Roam wild, you need to up your game with customer service!!

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