Excellent customer service. Bought a bunch of smart switches, one would not pair. No problem replacement. Bought products which were on coupon promo, forgot to apply the coupon. Got a very g... See more
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Thumbs up for Robbshop (again!). I was confronted with devices not performing as expected, after simple and straightforward discussion with a specialist, I was suggested to start RMA with free return... See more
I really appreciate a good approach to the client. Robbshop surprised me positively. Shipment and parcel delivery on the same day. The product complies with the description and a very nice approach... See more
Ordered multiple things from this company, as I have a business installing smart systems for restaurants. Around 10% of the items arrive not working and they don't offer free returns. Other suppliers... See more
Company details
Written by the company
Domotica verheugt zich in een groeiende populariteit, maar het is lang niet voor iedereen duidelijk wat de beste oplossing is. ROBBshop adviseert, levert en installeert domotica oplossingen afgestemd op uw persoonlijke wensen, voornamelijk, maar niet uitsluitend, op het gebied van draadloze domotica. In onze winkel in Oss bent u van harte welkom, maar bel van te voren altijd even om onnodig wachten te voorkomen.
Contact info
Gasstraat-Oost 14B, 5349AV, Oss, Netherlands
- +31 73 7620762
- servicedesk@ROBBshop.nl
- robbshop.nl
Replied to 60% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service.
Bought a bunch of smart switches, one would not pair. No problem replacement.
Bought products which were on coupon promo, forgot to apply the coupon. Got a very good personalised promo coupon for my next purchase.
Quick shipment and contact with the shop.
Great customer service
Ordered multiple things from this…
Ordered multiple things from this company, as I have a business installing smart systems for restaurants. Around 10% of the items arrive not working and they don't offer free returns. Other suppliers are much more reliable.
Just a thumbs up for Robbshop!
Thumbs up for Robbshop (again!). I was confronted with devices not performing as expected, after simple and straightforward discussion with a specialist, I was suggested to start RMA with free return and few days later replacement devices arrived. Good job Robbshop!
Best Store
I really appreciate a good approach to the client. Robbshop surprised me positively. Shipment and parcel delivery on the same day. The product complies with the description and a very nice approach to the customer. I recommend shopping at Robbshop to anyone
I would like to place a 5-star review…
I would like to place a 5-star review for ROBBshop as they proved to me that they care about their customers a lot.
I had an issue with some smart modules and at first, they replaced faulty ones with a free and easy return method. Later on, replaced modules also went faulty and they started to investigate the cause of problems directly with their supplier. A few days later, after they researched the issues by themselves, they managed to identify the same issue. They immediately removed that item from their store, so nobody else would get the same issue.
There is another thing they stepped in to help me. One of the modules managed to damage my motor and they even refunded me for the cost of replacement.
I would also like to thank mr. Marcel van Gool from their team who took the case over and took care of it. The case is still in process, but I have no doubts about it as they proved they really care about their customers and this is the way it should be done in every shop.
I fully recommend the shop as you could be worries-free about the items and quality of items as they really care about everything.
Thank you!
expensive and bad service
I bought EzViz Video intercom DB1 (price 134.95) two days later I found the same intercom in media markt for 95 euro. I asked for a refund (I received confirmation that they have received the product back) and I'm waiting for refund money from over a month.
They do not reply to e-mails.

Reply from ROBBshop
tado Thermostaat
Even langs gereden en Tado thermostaat opgehaald. Prima bediening en uitleg. Thermostaat werkt overigens prima.
Does what it says on the tin
Item as described, I ordered this module, it was delivered super fast from the Netherlands and is working spot on.
Great service thank you
Good shop, real expertise.
Good shop, real expertise. ROBBshop not only has a large portfolio of smart home devices, but they also actually have the knowledge to explain them and help you choose. As a true specialist, they know what they sell.
P1 kabel werkt direct op smart meter…
P1 kabel werkt direct op smart meter am550. Domoticz p1 device aanmaken settings nieuwe hardware toelaten en bij unused devices verschijnen gas en elektra p1 standen
Prima!
Wandthermostaat Heat-it aangeschaft. Prima te bedienen met Domoticz i.c.m. een Z-wave stick.
Fast deloivery but maybe more important…
Fast delivery but maybe more important good and clear website with instructions. And when you have a question they answer it quickly by phone or per mail. And customer service is everything. Continue like this!
Robshop is top!
Robshop is de perfecte winkel om je demotica aan te schaffen. Telefoniche /mail contact is snel en vriendelijk. Als de prijs ergens anders goedkoper is dan passen ze deze aan! Echt een top winkel
Great Support and quick delivery
had great online chat support, uncomplicated and quick international delivery. anytime again.
Super!
Great product portfolio for smart systems and great service for my order!
All went well
Orders a few zwave parts
Orders a few zwave parts. Everything was perfect. Orders on Monday have it here on Friday.
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