ROBERT ELECTRONICS Reviews 

282
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive securely packaged and operate wonderfully right out of the box. People also appreciate finding extremely competitive prices and prompt shipping times across various international destinations without hidden fees. Buyers consistently express satisfaction with helpful communication and remarkably smooth transaction processes from start to finish. Some reviewers were not happy with delivery delays that caused noticeably longer wait times than initially expected. A few other people also felt that certain hardware items required careful monitoring or testing due to being older stock or previously used.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the hard drives and components arrive... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived promptly... See more

Price

Clients share positive opinions on price, frequently highlighting that they found the lowest and most... See more

Quality

Users describe satisfaction with quality, noting that the hard drives arrive well packaged and function... See more

Order

Consumers experience a mix of feelings regarding their order process, as some reviewers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Bought two 14tb Seagate nas drives, already installed in a synology Nas drive. Was able to register via the seagate warranty website with the serial number. No smart errors detected. Delive... See more

Rated 5 out of 5 stars

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... See more

Rated 5 out of 5 stars

Cheapest, New Ryzen 7 9800X3D that I could find at the time of purchase, with a price difference of about £40. Quick dispatch and royal mail tracking number received promptly. Item arrived after... See more

Rated 5 out of 5 stars

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactu... See more


Company details

  1. Computer Hardware Company
  2. also in
  3. Computer & Accessories store
  4. Computer Accessories Shop

Written by the company

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(282)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Needn't have worried!

Was a little dubious about ordering from overseas, but the drives arrived when they said they would, were very well packed encased in thick foam around anti-static bags, and are installed in my PC and working well. Will definitely use again when I upgrade to a NAS, as their pricing was better than anywhere else I found.

2 December 2024
Rated 5 out of 5 stars

5 Star Customer Service

Excellent people and hassle free replacements. Got a couple IronWolf 8TB drives in May 23, drives manufactured in Jan 22 so guessing they get surplus older stock on the cheap but not old enough to worry. One drive just started throwing up warnings in unraid with reallocated sectors and CrystalDisk saying caution, they replaced the drive immediately after some pictures of the drive and stats. Second drive starts doing the same a couple weeks later reallocated sectors and warnings, no hassle replacement being sent out. Their failure records show 8TB IronWolf's (non pro) have apparently the highest failure rate above all others that they sell, not sure if that's due to being the most popular decent size/lowish price drive for homelab start ups so more sold and more to go wrong or the fact Seagate quality control on that one is lacking, but the customer service from RCH has been outstanding.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

New disk well packaged

I've ordered a Seagate disk. Disk is new and well packaged when arrives. Tracking was provided so we will know when the disk will be delivered. It takes around a week to deliver by Royalmail.

29 November 2024
Rated 5 out of 5 stars

The service was excellent

The service was excellent, arriving promptly and well-packaged. The price was exceptionally reasonable. I was very pleased and will certainly use this service again; I highly recommend it.

20 November 2024
Rated 5 out of 5 stars

I was a little unsure at first as the…

I was a little unsure at first as the hard disks were by far the cheapest I could find but I'm glad I took the jump. The drive I ordered (16TB Seagate Exos) arrived in around a week (tracking provided too), was very well packed (solid cardboard outer box with 3 layers of strong foam padding completely surrounding the drive) and the drive works flawlessly. After recieving a couple of dead ones from a very well known online seller (sent the same drives in jiffy bags!!!!! JIFFY BAGS!!!!!!) I can honestly say that I am pleasently surprised and will be very happy to buy from Roberts Electronics again in the near future.

20 November 2024
Rated 5 out of 5 stars

Perfect

Spot on, legit products for a good price, have bought multiple hard drives from here.

Edit: Recently had to start an RMA and the support you get from Ga is amazing.

I can't rate this company high enough.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Exos 16TB NAS Drives Purchase

I ordered 2 Exos 16TB Hard Drives for 2 separate NAS systems. I fully expected around a month for delivery, they arrived around a week after placing the order.

10 October 2024
Rated 5 out of 5 stars

6 x 14tb IRONWOLF PRO NAS Hard Drives

By far the cheapest price for these notoriously expensive drives - partly because they are from Singapore and the (UK) warranty is therefore not valid - however, Robert Electronics provide their own 5-year guarantee and have others have said, this is swiftly honoured should the need arise. So, yes, this seller is highly recommended, I could not have afforded these drives elsewhere.

15 October 2024

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