Robert Kee Ireland Reviews 

2,417
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrived quickly or even ahead of schedule. Many people are highly satisfied with the quality and value of the products purchased, finding them effective and well-suited for their needs. The company's service is frequently described as excellent, with staff being very friendly, helpful, and knowledgeable, making the overall ordering process a pleasure. However, some customers also noted occasional issues with delivery, including orders failing to arrive or experiencing significant delays beyond the expected timeframe. A few other people also felt that products sometimes arrived with minor damage, were not tuned correctly, or had expired dates.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Product

Customers had positive experiences with product, often praising the quality, value, and functionality of... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, efficient, and a... See more

Order

Clients share positive opinions on order, highlighting a seamless ordering process and quick delivery, often... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service very friendly and helpful. The jeep was in deep decrepition its wonderful my asd son loves it gets great sport out of it. It's a deadly toy ,lights ,sounds connects to the phone. We... See more

Rated 5 out of 5 stars

I’m really impressed with the Stihl grass trimmer. It’s lightweight yet powerful, making garden work much easier and faster. The cutting performance is outstanding—even thick grass and edges are no pr... See more

Rated 5 out of 5 stars

Just received my Navimow I208 in super fast delivery time. During process of choosing best mower for my lawn I received great help from Eilish and the technical team by mapping my lawn area and prompt... See more

Rated 5 out of 5 stars

To be straight up with ye the lady on the phone who answered my call when i wanted to collect a purchase even though i ordered it online was superb. She arranged a place for my partner to collect it a... See more


Company details

  1. Lawn Mower Shop
  2. ATV Dealer
  3. Childrens Toy Store
  4. Hardware Shop
  5. Landscaping Supply Shop
  6. Tractor dealer

Written by the company

Stockists of Lawn and Garden Machinery, Power Equipment and Forestry Equipment for the Domestic and Professional Users. Nationwide Delivery Available. Shop Now!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,417)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best online purchasing experience

Bought a Hendon garden ladder from Robert kee. Went to visit the shop in Donegal to find out more about the ladder prior to purchase. Instore customer care was second to none. The staff were very helpful and knowledgeable. Time was given to answering questions and viewing the different range of ladders which really helped with making my decision to buy a ladder.
I ordered the ladder online and it was delivered very quickly.
I had reason to deal with the online customer care office after purchase and was more than happy with how my questions were dealt with by email and phone, especially as I was the person who hadn't ensured that I had checked all items delivered were checked.
This was without doubt the best experience I have ever had purchasing online. Robert Kee sell great products and their customer care is excellent. Well done and thank you.

9 September 2025
Rated 1 out of 5 stars

STAY AWAY

If you are looking to trade in any of your items go to their competitors as the letterkenny store just take advantage of their customers. Last time I will ever cross the door of that place. There is plenty of other machinery and quad sellers in letterkenny, give your hard earned cash to them rather than this joke of a place.

25 September 2025
Unprompted review

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