Robert Rose Carpentry Limited Reviews 69

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the beautiful craftsmanship and sturdy construction. Many people appreciate the personalized and unique furniture pieces, noting how well they fit into their homes and become talking points. The staff is frequently commended for being helpful, communicative, and providing excellent service throughout the entire process, from initial discussions to delivery. Consumers also report a smooth delivery service, with items arriving on time or even faster than expected, and being easy to assemble. The overall sentiment indicates high satisfaction with both the products and the customer experience.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and... See more

Quality

People report high satisfaction with the quality of products. Many customers praise the beautiful design,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Delivery service

Clients share positive opinions on delivery service. Many customers highlight the helpfulness of the service,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the exceptional customer... See more

Based on these reviews

Rated 5 out of 5 stars

I stumbled across Robert Rose in my search for a wooden room divider. Although normally these are made from recycled scaffolding planks, I suggested walnut planks instead. Having submitted early sketc... See more

Rated 5 out of 5 stars

We ordered a whisky barrel chair as a gift for a family member, we are so happy with our purchase, beautiful unique piece of furniture which is a real talking point. We chose a personalised design for... See more

Rated 5 out of 5 stars

Needed a bed headboard to match our existing furniture. Robert Rose provided us with several custom wood sample finishes to choose from. Very pleased with the headboard which matches well. Good cus... See more

Rated 5 out of 5 stars

Easy order process, beginning to end. Good communication from the supplier. Very happy with our wooden room dividers. They look fabulous, were straight forward to install. Would highly recommend Ro... See more


Company details

  1. #12 of 22 best companies in Furniture maker
  2. #4 of 6 best companies in Bar Restaurant Furniture Shop
  3. #74 of 224 best companies in Bedroom furniture shop
  4. #143 of 402 best companies in Home Furniture Shop
  5. #22 of 63 best companies in Office Furniture Shop
  6. #15 of 20 best companies in Rustic Furniture Shop

Written by the company

We specialise in designing and building custom-made, sustainable furniture for commercial use and interior designers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

Wonderful experience

We are located in Germany. The communication went very well, we got always an quick and qualified reply. The Team was super supportive and helped us to design the perfect solution.
Everything regarding shippment of the furniture went well. Well preserved pieces arrived unharmed in Germany, on time. The assembly on our side was very easy.
We are very happy with our unique bench and very thankful to Stuart and Team.

18 April 2024
Robert Rose Carpentry Limited logo

Reply from Robert Rose Carpentry Limited

Thank you for the glowing review, Alexandra!

I’m really pleased to hear we were able to offer you a positive experience every step of the way

Greetings to you in Germany

If we can help with anything else, please don’t hesitate to get in touch

Rated 5 out of 5 stars

Room dividers made and delivered in a…

Room dividers made and delivered in a very high quality and timely manner. Good correspondence, will use again.

2 June 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you so much for the positive review

If we can help you with anything else, please do get in touch
The RobertRose team

Rated 5 out of 5 stars

Stuart's craft is beautiful

Stuart's craft is beautiful. He was incredibly helpful with building the laptop stand that I wanted, to spec. It's a wonderful piece, very sturdy and the wood is beautiful!

3 November 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you, Maryanne, I am ready pleased to hear you are happy with your laptop stand

Wishing you all the best

Rated 5 out of 5 stars

Very high quality product

The product itself is really good. It's solid, feels like high quality wood and looks great. It survived a long house move as well without any damage. I'd definitely buy from Robert Rose again. Thank you!

11 April 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you for posting such a positive review!

I’m glad everything survived the move and that you are happy with your furniture Furniture

If there is anything else we can help you with, please get in touch

Rated 5 out of 5 stars

Bespoke, personal service.

Having previously purchased a bookcase and desk for my study, I saw the trays for use in an armchair and bed. The dimensions were not correct for my parents’ chairs, so I contacted Stuart to discuss. He was really helpful in discussing my requirements and set about making the trays bespoke. Not only is the look, feel and quality of the items excellent, the close communication and feedback really makes the whole experience extremely pleasant. I shall certainly be back for more! Thanks again.

30 March 2025
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you so much for the review and for being such a great customer of ours!

We will certainly be happy to build for you again in the future

I hope your parents are happy with the latest purchase

Take care

Rated 5 out of 5 stars

Swift delivery

Swift delivery. Good quality pole. Looks fabulous. Screws could perhaps be a bit longer to accommodate new hollow walls.

26 March 2025
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Reply from Robert Rose Carpentry Limited

Thank you for the review Abigail, we are pleased you are happy with your purchase.

Please get in touch regarding the longest screws to discuss this in more detail and to see if we are able to help

Thanks again

Rated 5 out of 5 stars

Coffee table for sitting room

Coffee table for sitting room- custom made and excellent quality and just what we’d wanted. Excellent communication and rapid delivery, would highly recommend

10 January 2025
Unprompted review
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Reply from Robert Rose Carpentry Limited

Hi Liz, that’s great, really happy to hear you are pleased with the coffee table and the overall experience with us.

If there’s anything else we can help you with, please don’t hesitate to get in touch

All the best

Rated 5 out of 5 stars

Great customer service

Great customer service, we bought benches for the garden, they are sturdy and strong and look fantastic. Easy instructions to put together and quick delivery. We bought our item a couple of years ago and it is still looking as new, it stays out all year round with a cover for winter.

27 August 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Hi Marhilda, thanks so much for the review!

Really pleased you are happy with your benches and they are still looking good!

If there is anything else we can help with please do get in touch.

Thanks again

Rated 5 out of 5 stars

Excellent Office Drawers

I ordered a 3 drawer office storage unit, it was so well made and it arrived well packaged. Excellent communication from Stuart. Highly recommended.

3 August 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you for the review, Michelle, it was a pleasure to build for you.

All the best
The RobertRose team

Rated 5 out of 5 stars

The wooden slats

The wooden slats I ordered changed the my apartment adding warmth, original design touch for a very reasonable price. Exceptional quality and excellent service. Highly recommends.

27 March 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thanks, Olivia, I’m glad the room dividers made such an impact and you are happy with your whole experience.

All the best
The RobertRose team

Rated 5 out of 5 stars

Review for LIMA Gaming Table

Prompt and supportive responses when answering questions, quick delivery, helpful feedback and very pleased with the end product.

7 November 2024
Unprompted review
Robert Rose Carpentry Limited logo

Reply from Robert Rose Carpentry Limited

Thank you for the review Nick, that’s great that everything went smoothly and you are happy with your table

Thanks again
The RobertRose team

Rated 5 out of 5 stars

Amazing products and excellent service

I ordered a room divider and cannot fault it in anyway. The product is beautiful and very high quality, I always get compliments. I had a couple of queries about how to choose the correct height and the team came back to me straight away and were more than happy to help with anything I needed. I also needed the divider sooner than they could usually deliver but they made every effort to make sure I had it as soon as possible. I will definitely be coming back for more!

26 March 2024
Unprompted review
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Reply from Robert Rose Carpentry Limited

Hi Niamh, thanks so much for the fantastic review!

Really glad you are so pleased with the dividers and that we were able to help every step of the way :)

Thanks again

Rated 5 out of 5 stars

I ordered some room dividers from…

I ordered some room dividers from Robert Rose. The instructions on how to measure where very clear and the help and guidance was excellent. Commication was great upto and around arranging delivery. The dividers around on time and fit perfectly. Probably most importantly they look amazing and have had no issues with them. They were also VERY competitively prices. Recommend 💯.

25 March 2025
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thank you for the fantastic review Julia, I appreciate you taking the time to do this and I am so pleased to hear you are happy with the whole experience and most importantly the dividers themselves 😀

Thanks again and take care

Rated 5 out of 5 stars

Excellent service and craftsmanship.

At every stage of the purchase, all queries were answered very quickly and the customer service at every stage was excellent. Turn around time was very fast and the craftsmanship was first class. Would highly recommend this company.

24 March 2025
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Reply from Robert Rose Carpentry Limited

Hi Martyn, thanks so much for the fantastic review!

Really pleased we were able to help you every step of the way.

Thanks again

Rated 5 out of 5 stars

Absolutely fantastic little buisness

Absolutely fantastic little buisness, I have exactly what I asked for so happy with my purchase ive ordered twice more,communication is impecable,I didnt realise i was ordering from a small buisness so this makes it even more rewarding.

25 March 2025
Unprompted review
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Reply from Robert Rose Carpentry Limited

Thanks so much Dominique – that really means a lot to us. Really pleased you’re happy enough to come back for more! All the best

Rated 5 out of 5 stars

It is rare in this technical age to…

It is rare in this technical age to find true craftsman, i was delighted with the whole process of understanding my specific requirements, concept and design, right through to the end product,
i can't overstate how delighted i am with my bespoke barrel
Thank you Stuart and the team

25 March 2025
Unprompted review
Robert Rose Carpentry Limited logo

Reply from Robert Rose Carpentry Limited

Thank you for the glowing review, Chris, it was our pleasure ☺️

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience. Stuart took everything into account that I wanted and really delivered! Wonderful customer service and I’m super happy with the product I received!

24 March 2025
Unprompted review
Robert Rose Carpentry Limited logo

Reply from Robert Rose Carpentry Limited

Thanks Adam, it was a pleasure to build for you, and we are so pleased you are happy with the end result.

Thanks again

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