Roberts Radio Reviews 

7,196
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that the portable devices deliver brilliant audio performance, making listening to both speech and music an absolute delight during daily routines. Many buyers deeply appreciate the charming retro aesthetic combined with modern features, noting that these well-built products fit nicely into everyday life. Some reviewers were not happy with unexpected durability issues, noting that control buttons frequently fail or outer decorative covers start peeling off. A few other people also felt that customer support could occasionally be unhelpful and dismissive when dealing with broken devices or repair requests.

What people talk about most

Product

Clients share ambiguous opinions on the product, with many reviewers praising the stylish design,... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the superb sound and lasting durability... See more

User experience

Reviewers highlight ambiguous aspects of user experience with some customers praising the attractive design,... See more

Price

Users describe ambiguous interactions with price, noting that while a refurbished option offered a decent... See more

Customer service

Customers had mixed experiences with customer service, with some reviewers praising outstanding and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the C... See more

Rated 5 out of 5 stars

My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and ha... See more

Rated 5 out of 5 stars

I have had my RobertsSportsDab for many years and use it when I am gardening, which is nearly every day. Recently the volume button stopped working and within a week I had sent it to your technical t... See more

Rated 5 out of 5 stars

Rachel asked for just a few details - then identified what my problem was - I'd been using a fast charger for my revival petite 2. I've had it a while but it made no difference to her - she just sorte... See more


Company details

  1. Hi-fi shop
  2. also in
  3. Home audio shop

Written by the company

With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.

Shop online at robertsradio.com

Free delivery, Two Year Warranty and Roberts Technical support

Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.

Contact info

3.9

Great

TrustScore 4 out of 5

7k reviews

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No recent history of asking for reviews

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3.9

All reviews

(7,196)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased

After doing a good deal of research, Roberts Radio's came out as one of the very best makes. I tried buying a 3L model from Amazon and after a long wait, they sent the wrong one. I should have gone straight to Robert's - they delivered it very quickly. The radio is excellent and I recommend looking up how to set it up on Youtube - there are some helpful videos.

18 May 2024
Rated 5 out of 5 stars

Good reliable radio

Good reliable radio. I have had a few Roberts radios over the decades, and they only give up because of unwarranted abuse by me. One was found in the garden one morning, still playing in the rain, after my gardening session the day before. My most recent was replaced (after a number of years) because I broke the aerial off. This new one is a DAB radio, and I was pleased at how easy it was for me to set up - just turned it on and it found all the stations in my area. I confess I haven't tried other features, like bluetooth, so I can't comment on them, but it is working perfectly for my needs.

13 May 2024
Rated 5 out of 5 stars

BP3 battery pack

I purchased a BP3 battery pack for a Roberts Revival Icon, it was a decent price with free delivery and arrived the next day. Easy to install and works fine giving several hours of power once charged. Bought the radio itself from John Lewis as they had a deal giving a £30 discount. The radio is great and it's really helpful having Amazon Alexa included but it was pretty awful to set up thanks to the lack of any detailed instructions. The most ridiculous thing was having to scrabble around on Google Play to locate and download the Roberts Radio App. which you need to set up the online functionality. Surely a download link on the Roberts website would be helpful. I recently purchased a Polk React soundbar which also includes Amazon Alexa and that was literally just plug and play. Radio sounds great by the way and once installation was complete is a breeze to use.

6 May 2024
Rated 2 out of 5 stars

94L/94i

Had an 83i for a decade or so and after BBC and others changed format etc Iand I lost access to podcasts etc I decided to go for the 94L . I truly regret doing so. Three or four (original purchase and then replacements from October 23 to January iirc) all had the same problem, rebooting three or four times in an hour . Contacted Roberts and received the 94i , similar spec afaik. Same problem occurs each and every day or night. Constantly rebooting with the subsequent loss of playlists etc. Now I am using the 83i and the 94i is stuffed in a cupboard as it is utterly unusable . Yes I know many owners have nothing but praise for the radio but I have effectively wasted almost £200 . AFAIK, correct me if I am wrong ;) , once you receive a repair/ replacement your ability to receive a refund vanishes or is severly limited. Four devices, same problem, no fix so no point using :) Rant mode off :)

1 October 2023
Unprompted review
Rated 4 out of 5 stars

Aerial view

Bought my Robert’s 95i through John Lewis, but needed a battery so bought this direct from Roberts.
First radio was useless on both DAB and FM. John Lewis exchanged the radio and the second one was much better, I don’t think the aerial was connected on the first one. Good sound from the radio and I like the ability to use Bluetooth and International radio. So all in all a good buy.

26 April 2024

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