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Robinhood Reviews 

14,224
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 9,949 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for being exceptionally fast, highly user-friendly, and offering very convenient tools to manage financial investments effortlessly on the go. Many consumers warmly appreciate the clean layout, rewarding card perks, and seamless digital features that make everyday trading completely straightforward and accessible. However, some people mentioned difficulties regarding customer support responsiveness, delayed transfer processing times, and the noticeable absence of direct phone assistance options. A few other individuals also noted that the mobile application interface can sometimes feel cluttered and lacks certain desired customization features to properly organize multiple accounts.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is very user... See more

Product

Consumers find product sentiment to be mixed, as many reviewers praise the platform for its diverse... See more

Application

Customers had mixed experiences with application, as many reviewers praise the user-friendly interface and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers expressing frustration over... See more

Service

Clients share ambiguous opinions on service, with some people praising positive interactions and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The points would be better understood if they matched $1 for one point. I realize that would mean fewer points. Using the credit card online is made more difficult or at least less familiar du... See more

Company replied

Rated 4 out of 5 stars

With Smart Income and Managed Individual account options, there doesn't seem to be an easy way to change your preferences once they're set up. If so, it's not obvious how to easily change preferences... See more

Company replied

Rated 4 out of 5 stars

its a great platform but it could use some improvements. the main one i have are the following 1 its impossible to see gains and losses for the year with a single click like schwab or fidelity. in... See more

Company replied

Rated 4 out of 5 stars

I was one of the very early members of Robinhood. It's great to see how the company has gotten. I see a lot of incentives are given out to ppl for moving money over. I understand the business side of... See more

Company replied


Company details

  1. Stock broker

Written by the company

Robinhood is on a mission to democratize finance for all. Trade. Invest. Earn. rbnhd.co/social_media_disclosures


Contact info

3.9

Great

TrustScore 4 out of 5

14k reviews

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Asks customers to review

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3.9

All reviews

(14,224)

10,144 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Availability

Robinhood app is a very user friendly and reliable source. Able to do multiple things very easily. I do recommend to make adjustments on their prediction window when a player gets hurt

5 October 2026
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Reply from Robinhood

Thank you for sharing your feedback with us! We’re glad to hear that you find the app user-friendly and reliable. Your suggestion regarding the prediction market adjustments for player injuries is extremely helpful, and we’ve shared it directly with our product team, Elliott!

Rated 5 out of 5 stars

Robinhood Banking Website

You should add a website for Robinhood banking so we can log in on the web

6 October 2026
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Reply from Robinhood

Thanks for the 5-star review, Nox! We really appreciate your suggestion regarding a web platform for Robinhood Banking. We’re always looking for ways to improve accessibility and enhance the user experience, so feedback like yours is super helpful for our team as we plan future updates!

Rated 2 out of 5 stars

The cash back on the gold card is great…

The cash back on the gold card is great however, I've almost dropped the card several times becasue of the poor app experience and customer support.

1 October 2026
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Reply from Robinhood

We’re really sorry to hear this. If you need any additional assistance, please reach out to reviews@robinhood.com so our team can look into this for you.

Rated 4 out of 5 stars

Love the new Checking and Savings…

Love the new Checking and Savings accounts for banking that pay you back. However it lacks the full interface (either in the app or web) to manage the accounts beyond the basics. Hopefully Robinhood will work on that soon.

6 October 2026
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Reply from Robinhood

Hi Satish! Thank you so much for taking the time to share your thoughtful feedback with us. We truly appreciate hearing your thoughts on how we can expand our account features and improve your management experience. Thank you for helping us make Robinhood better!

Rated 5 out of 5 stars

Yes Spell convenient I’m glad I have…

Spell convenient I’m glad I have Robinhood account and portfolio and credit card🫶❤️👍

6 October 2026
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Reply from Robinhood

Convenience is the goal! We’re thrilled to have you as part of the Robinhood family and glad that the app and credit card are making managing your money easier. Thanks for the support!

Rated 4 out of 5 stars

The only reason I stopped using…

The only reason I stopped using Robinhood is because I was always tempted to and did use the prediction markets while checking my stocks. I went there to make money…not lose it! :) So, I am now with Ameriprise.

6 October 2026
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Reply from Robinhood

Hi Tony! Thank you so much for taking the time to share your honest feedback and your experience with us. We completely understand how important it is to stay focused on your financial goals, and we truly appreciate you letting us know what led to your decision. If you ever decide to return or need assistance with anything else down the road, we're always here to help!

Rated 5 out of 5 stars

Great service and products

I have been with Robinhood for several years now and they are always looking out for the customers. They have just added a bunch of new products and services. As well as always looking for ways to help us save and make money.

6 October 2026
Rated 1 out of 5 stars

I don’t like the home screen change

I don’t like the home screen change. I want to see my lists on the first page again along with current investments like before.

6 October 2026
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Reply from Robinhood

Thank you for sharing your feedback with us! We appreciate your honest thoughts on the new home screen layout and completely understand wanting quick access to your lists alongside your current investments. We'll be sure to pass your feedback along directly to our design and product teams!

Rated 5 out of 5 stars

Life Changing

I think Robinhood changed my life. I appreciate my account and all the services Robinhood has to offer. Trading has changed me forever and it would not be possible without Robinhood. It's taught me to have strong discipline and to set rules in my trading and in life. Robinhood is giving me the opportunity to have the best life short term and long term. I really love the tips and messages on how the company is constantly improving. I tell everyone they need to get Robinhood and change their life.

6 October 2026
Rated 1 out of 5 stars

Problem remains unsolved

I have encountered an malfunction issue on Rh banking app, it’s been a week now and communicated with about 7 assistants (virtual and real person), repeated the issue several times, was given the same trouble shooting guidelines wordings, no concrete solution and no progress updates. When I asked for updates, was promised to get some on weekdays, nothing received. Problem remains.

28 September 2026
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Reply from Robinhood

Hi Claire! We're truly sorry to hear about your experience and completely understand why you'd be frustrated. Our team would like to take a closer look to see how we can help get this resolved. When you have a moment, please email our team at reviews@robinhood.com, and we'll take it from there. We look forward to connecting!

Rated 3 out of 5 stars

Family Joint IRA Access needed

I need feature that allows family Joint account access for IRA accounts!

6 October 2026
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Reply from Robinhood

Thank you for sharing your feedback! Because IRAs are individual accounts under tax law, they can’t be opened jointly, but we know how helpful family account access and shared views would be. We’re passing your suggestion along to our team as we keep building out our account features!

Rated 5 out of 5 stars

I love Robinhood

I love Robinhood, both me and my best friend use it everyday. It’s grown our accounts ten-fold since before we started using it. I also have the Robinhood Gold card (credit) and that’s been beautiful. I have tried to use RH Banking but until theirs an auto bill pay feature I won’t be using it, especially since my job declined to use RH routing numbers for direct deposit (Adecco Staffing Agency). Otherwise the investment side is superb.

6 October 2026
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Reply from Robinhood

Hey Noah! Thank you for taking the time to leave such an encouraging and detailed review! Growing your portfolio tenfold and enjoying the Robinhood Gold Card are amazing milestones, and we are honored to be the platform supporting your investment journey.

We hear you loud and clear on the banking side. Having automated bill pay and seamless direct deposit support across all payroll providers is essential for everyday banking, and we take your notes on those missing tools very seriously. If you ever want our team to look into direct deposit routing documentation for your payroll department, please contact us at reviews@robinhood.com. Thank you for being a valued Robinhood customer!

Rated 5 out of 5 stars

Almost everything I could ask for

Almost everything I could ask for in a financial institution. Waiting for the ability to transfer my HSA account over!

6 October 2026
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Reply from Robinhood

Hey David! Thank you for taking the time to leave such an encouraging review! Having your investments, banking, and tax-advantaged savings all in one place makes managing your total financial picture so much simpler.

While we don't currently support HSA transfers, expanding our suite of long-term account options remains a major focus as we build out the platform. We have shared your request straight with our product leadership. Thank you for your continued trust, and thank you for being a valued Robinhood customer!

Rated 3 out of 5 stars

Very Honest feedback is

Very Honest feedback is, Robinhood app is very user friendly and easy to navigate and use.
But the bad part is, I have seen many times robinhood, didn't execute orders in price even they are showing. Option execution is very bad. Other trading companies, they execute options even for better price for their customers.

6 October 2026
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Reply from Robinhood

Hey Keyur! Thank you for taking the time to leave such detailed, balanced feedback! Having a clean, easy-to-use app is important, but getting solid execution on your options trades is what really counts when putting your capital to work.

We take your comments regarding fill pricing and execution gaps compared to other trading platforms very seriously. Our team is actively working on enhancing routing speed and execution transparency to deliver maximum price improvement for option trades. If you ever want our team to look into specific orders that didn't fill as expected, please email us at reviews@robinhood.com. Thank you for being a valued Robinhood customer!

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