I have made some withdrawals that were completed after three business days But now I have made three withdrawals of 500€ and I have not received a response yet it has been 5 days since the first withd... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I keep discovering games I hadn’t…
I keep discovering games I hadn’t noticed before. Some of them unexpectedly grew on me after a few rounds. It doesn’t feel repetitive yet, which I appreciate.

Reply from Robocat
Fraud
the worst online casino. It's blatant fraud. Wait until you cancel your winnings, there's no question of payment. Shame on you!!!

Reply from Robocat
Everything is fine
I contacted support with a minor issue and got a reply later than expected. Still, the problem was resolved. Overall, nothing serious enough to complain about.

Reply from Robocat
The game library is extensive
The game library is extensive, and the live section stands out the most for me. Since the platform is relatively new, there isn’t much background information available. More transparency would definitely help build confidence.

Reply from Robocat
Slowest withdrawal time frame ever!
Robocat casino has the slowest withdrawal payout time frame.
If you are lucky and win big money on Robocat casino, dont expect to get the money anytime soon
- $10,000 withdrawal will take 2 months to receive money
$100,000 withdrawals take 2 years to receive.

Reply from Robocat
I contacted support once
I contacted support once with a simple question and got a helpful answer. It wasn’t instant, but the response made sense. I also like checking live odds from time to time, and they seem fair enough.

Reply from Robocat
I waited a week for my pickup
I waited a week for my pickup; I had three energy requests.
They tell you at first that withdrawals take 3 days, but then they make fun of you by saying the same things in the chat...
They forced me to lose all 3 of my withdrawals, which were €500 each, and to lose another €3,700, for a total of €5,200
You're intentionally delaying withdrawals to play games... And the payments I made from that website were from reliable and constantly different accounts, while all the big casinos only pay from one specific account... Also, their license has disappeared from their website...
Away from this casino, and even if you win, you don't know if you'll get the amount and if you do...

Reply from Robocat
Support responds quickly
Getting started was easy, and I didn’t feel lost navigating the site. On my phone, it runs a bit slower than on desktop, but it’s still usable. I prefer playing from my computer because everything feels smoother there.

Reply from Robocat
I have made some withdrawals that were…
I have made some withdrawals that were completed after three business days But now I have made three withdrawals of 500€ and I have not received a response yet it has been 5 days since the first withdrawal but nothing. and in the chat they keep telling me the same things
There’s a wide mix of entertainment…
There’s a wide mix of entertainment here, which helps when you don’t want to play the same thing every time. I still haven’t tried everything. That alone says a lot.
☆●▪︎▪︎▪︎♧Don't need a lie 💯 % in Casino is money…
Don't need a lie 💯 % in Casino is money wanted,money needed but /and there is always some butts/ IN THIS CASINO YOU LOSE YOUR DIGITS SO QUICK just be careful.What happened to me might be a good example for everyone.
It started 3 months ago since done account in ROBOCAT after 4k had VIP3,OWN MANAGER of ACCOUNT which when I tried get a contact on him cause I've lost about 2/3 hundred that time ..When I texted to ppl from LIVE CHAT WE ENDED UP SO BAD FOR ME,they started unconnect during the conversation as they didn't know how to deal with this situation. So sent them all pictures where I've got few screenshots which you can see clearly it's error ,something wrong WITH it.
NOW.... since that time I've lost 500e more on games they got STUCK in multiple times and ways..THE CONTROL BUTTON GETTING ALSO STUCK A LOT for example on LUCKY WHEEL ,you got chance win 1k euros!!!but as I pressed start the red button turned to dark red and lost my 4 turns ,because game was over..Let you only quit and log in back,but the wheel was locked for you without any price!!sent them picures of that as well ,they sent me answer they gonna investigate and will let me know the result in 10days max..
WHEN YOU WIN ....it's about the time you realised it should be more or just a little bit..My manager didn't answer on my issues and questions till today,sent me mail he hopes I've got lovely Christmass and sent me some bonuses ,the main one ☆10euros as % from my spending ☆● ridiculous !!!
Last time I LOST 100e I've done the pictures again,sent those with all informations as I did before ,the same way they told me to and nothing happened again...NO ANSWER OR WHEN ANSWER THAT BS FROM THEM,THEY WANTS ALL OF YOUR MONEY SO BAD AS THEY ABLE TO SCUM PEOPLE!!!
THE END...I'm just thinking does it worth it to them for little money like this???but when I OPENED THIS PAGE AND SEEN 88 NEGATIVE REVIEWS COULDN'T BELIEVE, PEOPLE DON'T LIKE TO BE LIED OR SCUMED ASPECIALLY THIS CHEAP WAY...
Slow withdrawal
Slow withdrawal, small amounts allowed to withdrawal And terrible customer support I’ve been waiting over 72 hours all within their “3 day process time” and they are still just telling me to be patient and that it’s coming well guess what I’ll be and was Patient until you guys go out of your own made time line and still dont give a straight answer
Great service
Marcello was very fast sorting out my issue all done within 60 seconds

Reply from Robocat
This cassino is big scan
This cassino is big scan. I do withdraw nov/20/2025. Today has nov/30/2025 still im not take my money alway make excuses. I speak every day with those people every time something deferent the told me. This cassino less for one start. Please stay away for this cassino. I lose so match money and when I do withdraw the make me hard to take 170 dollars. 9 days know nothing take.
Waiting on 2 withdraws for 8 days dont…
Waiting on 2 withdraws for 8 days dont think ill get money scaming site.and nothing but bots in live support
Police have to check this Company
.Robocat now operates WITHOUT a license – removed from Stellar/Anjouan registry
This is my updated review after monitoring the situation. What I discovered is extremely serious.
Robocat was previously listed under Stellar Ltd with the Anjouan license ALSI-202411077-FI2, together with many sister casinos (Posido, Neon54, Malina, Boaboa, Cadoola, Playzilla, Bankonbet, etc.). After a wave of complaints, every other brand is still visible on the regulator’s site, even with expired licenses – except Robocat.
Robocat has been completely removed, meaning they are now operating without any visible or verifiable license.
Their support refuses to answer a simple question:
“Do you currently hold a valid gambling license?”
They avoid it every time.
The so-called regulator, Anjouan Gaming Authority, is also part of the problem. Their Trustpilot page is full of complaints, extremely low ratings, and players reporting that the regulator never responds. They ignored my complaint as well. This proves that there is no real regulation, just a license used as a façade.
Across the entire Stellar network, the pattern is identical:
– deposits are instant
– everything works fine while you lose
– once your winnings exceed your total deposits, limits and delays begin
– small withdrawals sometimes go through
– larger payouts stay “under review” for weeks
– VIP levels drop suddenly
– accounts get blocked
– support sends the same copy/paste messages like “Finance is reviewing your request”
My own account was blocked after winning, and I have already submitted the full case to the police with all evidence.
This is not an error or misunderstanding – it is a coordinated offshore system designed to prevent profitable players from cashing out while appearing legitimate through EU payment methods and a non-responsive regulator.
Final warning: Avoid Robocat and all casinos connected to Stellar Ltd. Operating without a license, with no regulator oversight, no transparency, and no guarantee of payout. My experience should be a warning to others before they lose their money.
Robocat offered me $900 bonus and never paid it.
Robocat offered me $900 bonus, I accepted the offer. I have received $90 and few days later I got an email where Robocat casino decided not to pay and they closed my account. Have copy of every single email between me and casino.
My impression is that this casino is…
My impression is that this casino is really alive! Slots from top-level providers, graphics and sound are at their best. Live games give you an adrenaline rush.

Reply from Robocat
Lots of slots and table games
Lots of slots and table games, but sometimes finding a game is annoying. Overall, a positive experience, especially the bonus system.

Reply from Robocat
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







