ROBTEC Hosting Reviews 102

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Roberto at Robtec's excellent tech support with an issue after transfering confirmed that I had made the right decision in choosing Robtec. I found recommendations on Whirlpool.net.au consistently ran... See more

Rated 5 out of 5 stars

Rob provides amazing personalised service - way above and beyond what you would normally expect from a web-host. He really knows his stuff, and was incredibly helpful advising us when we had some iss... See more

Rated 5 out of 5 stars

The team at Robtec are amazing. I was in a predicament because my previous webhost (Australian Websites) negligently killed my business website, charged me for services they didn't provide, then... See more

Rated 5 out of 5 stars

I needed someone to switch my website over to a new server and troubleshoot some issues with emails. Roberto from Robtec hosting was responsive, fast, helpful and professional. What’s more- he was abl... See more

Company details

  1. Cloud Computing Service

Written by the company

ROBTEC Hosting offers superior, reliable and affordable Web Hosting to individuals and small businesses. We’re an Australian based web hosting team who strongly believe in exceptional customer service and great value web hosting.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Hosting Plans and Service

I have just moved all my web sites and 18 domain names to ROBTEC Hosting and am delighted with how easy Roberto made this process. I have halved the cost of web hosting compared to my old provider and the websites are loading significantly faster. I am also saving approximately $125 on annual domain registration fees. Keep up the good work!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Robtec = Phenomenal service and awesome…

Robtec = Phenomenal service and awesome hosting. If you have any questions nothing is too much trouble for them. All Aussie based too and superb prices. Very responsive with any queries and the online live chat is fantastic. All the other 5 star reviews are bang on.

15 April 2025
Rated 5 out of 5 stars

Excellent hosting with top notch…

Excellent hosting with top notch support. ROBTEC were able to migrate a Wordpress website to ROBTEC hosting very quickly and efficiently. Performance and security are great too. Highly recommended and a great value too.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent servers, features, price and tech support

Roberto at Robtec's excellent tech support with an issue after transfering confirmed that I had made the right decision in choosing Robtec. I found recommendations on Whirlpool.net.au consistently ranked Robtec at 10/10. On looking at price, features and server speeds, I chose Robtec and I'm glad I did.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Rob took time outside of business hours…

Rob took time outside of business hours to ensure a smooth domain/hosting transfer which went beyond my expectations. Kept in touch throughout the process and I will be using his services for other websites for sure.

28 July 2024
Unprompted review
Rated 5 out of 5 stars

ROBTEC Efficient and Effective

Roberto from ROBTEC Hosting fixed my cPanel issues within minutes. Very efficient and very effective. Five STARS! Also ROBTEC is a Deaf owned business, happy to support the Deaf community.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

The real deal

This is a service provider who cares and takes care of their customers. I switched from another provider and Roberto assisted with my migration so it was simple.
Any tickets are always answered promptly, and nothing is too much trouble.
This business is not what you've come to expect if you have dealt with online companies before - it is different because it's how you would be treated in person by someone kind.
The product itself is also fine - good quality and well-featured.
In my view, this one is a no-brainer.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service at ROBTEC Hosting

I have been using ROBTEC Hosting's service to support Deaf Community for a long time (2019 to now) and I very happy with Roberto's professionalism and good manners, he understanding of our issues and would recommend to other people who are look for new service.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

The team at Robtec are amazing.

The team at Robtec are amazing.
I was in a predicament because my previous webhost (Australian Websites) negligently killed my business website, charged me for services they didn't provide, then refused to reply to my support tickets and emails.
Robtec went above and beyond their duty to help me out. They worked after hours to save my domains from the previous webhost and get me back online.
I highly, highly recommend Robtec.
Thank you,
Andrew.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Beats other providers, great performance and support

Very happy with the service and support that I am receiving from ROBTEC Hosting. I've had other providers in the past but ROBTEC beat them all by a mile.

Much better performance and responsive support. Roberto is extremely helpful and knowledgeable. I would not hesitate to recommend ROBTEC to my family and friends.

Thank you Roberto.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

ROBTEC are the ONLY host provider you need

Without hesitation, ROBTEC are your go-to host provider and a whole lot more. The team are exceptionally professional, trustworthy and first-class when it comes to timely communication. Stop looking for a host provider, head over to ROBTEC now!

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Very prompt service!

Very prompt service after normal business hours setting up a new account and transferring the website from the previous hosting provider. Keep up the good work!

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Better than my previous shared host

Duration with Robtec so far: 2 months.

Support: all tickets solved properly.

Control panel: Directadmin has been perfectly fine, it seems to be a reasonable replacement for cpanel. The default folder scheme is a bit annoying (~/domains/x) but that's about all I can find wrong.

Email: Robtec has a fallback routing/sending provider (relay.estela.cloud) for when things go bad, albeit I've not yet seen how effective this is yet. Time will tell.

Access: I requested SSH access (I have a special requirement) and it's working well. My only complaint is needing a keepalive flag. Bonus points to Robtec for setting up a nice coloured PS1 prompt (none of the other shared hosting providers I've been on have done that).

Customer portal: Simpler than some other providers and I don't mind it. Features that are in Directadmin (eg DNS zone editing and file browsing) are NOT duplicated in the customer portal. No annoying link-on-text-is-different-to-background issues like I have with some other providers. All pretty good.

Price: brilliant, I'd be happy to pay a bit more.

Misc: A little bit disappointed that there is no VPS hosting, but that's probably an intentional business decision. I'll stick to my old provider for my VPS for now.

Why and how I moved to Robtec:

I left my previous shared hosting provider because its ip addresses were getting blacklisted for outgoing email and they decided they didn't care about fixing it any more. I use shared hosting for my personal email and personal blog (not mass mailing) so having working email is crucial to daily life.

My choice ended up being between DreamIThost (not to be confused with DreamHost) and Robtec. They both claim to have good outgoing email infrastructure. After trying each out I was impressed with both (or at least I couldn't fine any deal breakers with either).

Choosing is hard, so I moved a colleague's site onto DreamIThost and my own onto Robtec. We shall see which prevails >:D

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Robtec Hosting has always been helpful!

Roberto from Robtec Hosting has always been helpful answering our enquiries and helping us manage our business domains and web hosting services. We also believe in supporting the Deaf Ecosystem, and Robtec Hosting is an important part of that - as a extra bonus it is easy to communicate with Robtec Hosting through our own language!

5 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look