Roches Hair Loss & Breast Care Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that all the staff members are exceptionally welcoming, highly knowledgeable, and genuinely attentive to individual needs throughout the entire visit. Visitors often describe feeling completely at ease and deeply supported during sensitive appointments, noting the remarkable level of compassionate care provided. People also deeply appreciate the calm and comfortable atmosphere, which helps reduce stress and makes the overall environment feel very welcoming. Consumers consistently note that the products, including specialized wigs and post-mastectomy wear, are of excellent quality and offer a wonderful fit.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an exceptionally welcoming and calming... See more

Product

Reviewers highlight positive aspects of product quality, praising the excellent choice and variety of wigs,... See more

Service

Clients share positive opinions on service, highlighting the exceptional care, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how welcoming and supportive the... See more

Customer service

People report positive experiences with customer service, noting that the staff is reliably efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more


Company details

  1. Hair product shop
  2. Hair replacement service
  3. Health and beauty shop
  4. Lingerie shop
  5. Skin care clinic
  6. Wig shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

216 reviews in the last 12 months

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Rated 5 out of 5 stars

I attended Roches in search of a hair topper …

I attended Roches in search of a hair topper as I’ve very thin hair and my daughter is getting married.
From when I made the phone call to walking out the door with my purchase I was treated with helpfulness, friendliness and respect.
Everybody is so pleasant and so genuinely nice.
Patricia was my therapist/hairdresser and the lady who could read my mind and knew exactly what I needed.
I had previously had human hair toppers which apart from being very expensive were a pain to wash and style. Patricia went through everything with me and showed me what she thought would suit me and my own hair colour andskin tone It was as if she read my mind but she is really spot on with colours and knows her job and stock so well.
I was delighted with the synthetic hair topper I chose (and having washed it at the weekend using the correct products I was delighted at the ease of styling using no heat). It’s really light , airy and gorgeous with a very comfortable cap with clips and Patricia showed me how to put it on in a way to reduce traction.
I also bought a small light hair topper for wearing in hot weather and it’s gorgeous too.
Overall I was delighted with my visit and would highly recommend Roches for in extra hair!
I still keep looking at myself in mirrors when I’m out and am so excited that I have hair that looks so well.
Thank you Roches

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing as always!

Absolutely amazing as always. Maria was welcoming on reception and Katy was so helpful with choosing a wig today. It’s always a pleasure attending appointments at Roche’s. Thank you!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

So helping and caring

Patricia was lovely, made me feel cared for and very at ease. Went through all options and there was nothing that she couldn’t help me with! They are so
Nice to deal with .

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Katy for making me feel so…

Thank you Katy for making me feel so happy again.. Love my hair and eyebrow. Had forgotten what it was like to feel human again. Roches and all the staff are so kind and excellent at what they do for people... Thank you will never be enough.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Staff where very helpful and pleasant

Everything from the moment i walked in the door i got a great welcome. Staff are lovely and very supportive and are great with colour experience and products to suit everyone. I never feel alone when i go into Roches other people have been through the same journey as myself, staff make a person feel better about their appearance. Thank you

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Eternally grateful !

Roches has the most kind and experienced staff that guided me through every step of the process of chemotherapy hair loss, from topper to wig to the first trim of my hair regrowth after finishing treatment. Even in the hardest of times I would look forward to going to Roches, knowing I would leave with a smile on my face and a boost in my self confidence :)

28 November 2024
Unprompted review

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