Could write plenty of good words about this shop. They will resume as "no fuss no muss professional repair and advice" Just go, you will no be disappointed
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been using Rock and Road for years. Always friendly, knowledgeable and helpful. Support your LBS! My latest visit was surrounding a warranty claim through Specialized and despite it being over the... See more
Company replied
Took my e-bike into the team at Rock and Road today as although the bike was new from mail order else where the headset was not right. The team at Rock and Road were great, really friendly, made me fe... See more
Company replied
Fantastic customer service, an extremely knowledgeable friendly team. They made sure the bike was a perfect fit and we felt very happy in their hands, nothing was too much trouble. Any contact made... See more
Company details
Information provided by various external sources
Are you looking for a first class community bicycle store, a top quality servicing & repair centre, a home for all things cycling? If so, you’ve found it! We love the feeling of riding great bikes that work the way they were designed, and we want you to share that same feeling. Our crew are happy to help you regardless of the type of riding you do (or want to do), how far you go, or how fast or slow you are. We are happy that you want to ride a bike, and we want to help make your riding as enjoyable as we can. Whether you commute, ride for competition, fitness, fun, or transport, we will keep you rolling. Maybe you’re a racer and you’re demanding on your equipment? Or perhaps you don’t compete, but understandably want the best? Well, you can rely on top quality care and attention if you choose Rock and Road in Yeovil over the many other bicycle retailers and service centres out there. Either online outlets or real stores like ours, if you choose to buy from us… we are sure you’ll be delighted that you made that choice.
Contact info
Merlin Road, BA20 2GZ, Yeovil, United Kingdom
- rockandroaduk.com
Second bike bought, must be doing something right
This is my second bike bought from rock and road. The service was brilliant, not pushy at all, and willing to answer any questions I had. Next on the list is a new bike for the other half, and I know where I'll be going.
Great customer service from staff that…
Great customer service from staff that really know what they’re talking about.
Would 100% recommend!
Would 100% recommend!! Friendly staff and knowledgeable!
Fantastic care and help from this…
Fantastic care and help from this expert team - went out of their way to get my bike ready for me. Hugely grateful, especially at this difficult time with less staff and COVID. Thank you. I no longer have to cycle everywhere in first gear!
The guys were extremely helpful
The guys were extremely helpful, and went out of their way to get me what I needed.
I couldn’t recommend them more!
Best bike shop around
It’s always a pleasure to buy or get your bike repaired here! Staff are outstanding and it’s very hard to find a place where staff are so friendly, knowledgeable and nice people! I always feel looked after when I’m in here and I’m always told about costs. Repairs are always done to a fantastic standard too!
Can’t fault them.
Great customer service as always, part of the reason I’ll always return to this shop.
Cannot fault the service
Cannot fault the service, always go above and beyond no matter how big or small the purchase
Rock n Road staff are always helpful…
Rock n Road staff are always helpful and friendly.
No question too small or big.
They provide a high rate service to the local community.
Very good team
Timely responsive, professional, helpful. Very recommended.
Best bike shop in town!
Brilliant service from these guys. Phoned up about bikes, they accommodated me in difficult times emailed me photos of suitable bikes and I was able to pop down to pick one up on the same day. Friendly, helpful and I would recommend anyone local to visit here for all your cycling needs!
Cycling Experts
Customer service and product knowledge are second to none. This is a true gem of a cycle shop and I recommend anyone in the market for a new bike or accessories to give them a go.
Highly recommended!
Friendly and efficient service
Friendly and efficient service. Probably could have bought cheaper online but I really felt that if I have any problems the guys will be motivated to resolve them.
Top Quality Bike Shop
Great Helpful Service as ever from The Rock and Road team. They are always willing to spend the time with you to get the right product. Will definitely be back again for our next bike.
Forever helpful
Last minute mechanical issue meant a visit to R&R. As always the team were amazing and couldn't do enough to get me back on the road. A truly great LBS. Thanks to you all.
Excellent service as ever!
Great Service
I had a great experience from Paul, Chris and the rest of the team. It’s very fortunate to have such a helpful and knowledgeable team so close to me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








