RocketGro Reviews 74

TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Tried the rocket grow seed compost after having terrible germination rates last year with another peat-free brand (50% at best). I used to get good results with F1 pro... See more

Rated 1 out of 5 stars

Like so many others. The customer service is non existent. I ordered a pallet of mixed composts on the 6th April and have yet to receive it. They say allow 3 to 5 working days which I have done. I hav... See more

Rated 5 out of 5 stars

After reading the mixed reviews I ordered a few bags of RocketGro with added John Innes to try out. All the stories of bags of compost being full of poorly graded material and full of rubbish are co... See more

Rated 1 out of 5 stars

Very bad experience with rocket grow, they don't reply to your emails, very bad customer service, such a shame. They take your money and don't bother for replying your email for faulty items, never bu... See more

Company details

Written by the company

RocketGro is the leading producer of Organic Peat-Free compost in the UK. With an unrivalled Eco story at scale, RocketGro produces a range of 100% Sustainable products on their farm in Somerset. 100% British, and produced using green energy produced on their farm, the range of products include Compost, Mulch, Manure, Mulch, Soil Improver, Liquid Feeds, Tomato Planters, and Lawn Feed. With a Carbon footprint at close to zero, and a chemical free all natural range of products, RocketGro now adds an Organic Natural Fertiliser to their Compost range for an extra special boost to plants health and growing results.


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2.5

Poor

TrustScore 2.5 out of 5

74 reviews

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Rated 2 out of 5 stars

Close but not good enough...

Tried the rocket grow seed compost after having terrible germination rates last year with another peat-free brand (50% at best).

I used to get good results with F1 pro peat seed compost (which I think was supposed to be trade only).

Plus points.

The dates on the bags showed it wasnt old stock.
No big lumps, twings etc.
Nice and crumbly.
Feels like real compost.

Minus points.

Gets waterlogged below top layer.
Top layer dries out quickly
Very dense once wet
Terrible germination rates and loads of damping off issues.

Results so far

Large seeds - sweat peas, sunflowers, etc - ok
Surface sown fine seeds - 90% fail
Seeds covered with vermiculite - 50% fail
Seeds covered with more rocket grow - 70% fail

So about £15 of seeds not germinating or damping off.

Retrying after mixing in vermiculite and grit at 50% to try and open it up a bit as it still feels like one of the better peat free options.

I feel it needs something adding to open the structure up more to help with drainage and root growth or notes on what you need to mix in it for good germination with different seed types.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

ROCKET GRO/ Poor customer service

Like so many others. The customer service is non existent. I ordered a pallet of mixed composts on the 6th April and have yet to receive it. They say allow 3 to 5 working days which I have done. I have asked via email for an update twice and received no response at all. According to their website you cannot cancel the order either.! Whatever happened to consumer rights? I love the product but can’t seem to get it delivered. Shall not use them again.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience with rocket grow

Very bad experience with rocket grow, they don't reply to your emails, very bad customer service, such a shame. They take your money and don't bother for replying your email for faulty items, never buy from them again, go for more trustable supplier.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

After reading the mixed reviews I ordered a few bags of RocketGro with added John Innes to try out.
All the stories of bags of compost being full of poorly graded material and full of rubbish are completely untrue. The compost is lovely fine material, and smells like well rotted home made compost. Time will tell what the plants grow like, but I have no doubts whatsoever that it will live up expectations. I will be placing a further order in the near future.

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Good for maturing plants

I used RocketGro compost on medium mature plants and the results were very satisfactory on aubergines and peppers. I monitor the water run off and in the past the WQM (water quality meter) indicated that I was over enthusiastic with the fertiliser. By just using the compost for at least 8 weeks and not meddling, it has worked fine for me - today, I went out and bought some more. At the end of the day, that is the metric. I don't use it as seed compost - you need a free draining moderate feed=based support for that as seedlings are delicate. But with adolescent plants - brilliant!

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst compost ever used.

In 50 years of growing professionally and as a hobby gardener this is the worst compost I've ever used. The water just runs out of the container and stains the patio, plants are almost dead through lack of water despite watering every day in this heat.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Best peat free compost I have tried

After trying a few different brands this is the best peat free compost I have used. I use both the seed and multi-purpose compost and have had no issues. I highly recommend it. Looking forward to trying the Magic Mulch next!

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Would not recommend

I bought 6 bags of this at my local garden centre, I bought the multi-purpose and used it on everything, sowing seeds, potting on, planting out and in pots. I had very low or nonexistent germination with the seeds, almost all the plants I potted on with this compost have either died or have stunted growth or have stopped growing! My pots are doing awfully even with garden centre plants! I have found when throwing away half of my plants that have subsequently died from using this compost that the compost is so wet at the bottom of the pots and holds water resulting in the roots just rotting away. There are also loads of mushrooms popping up everywhere I’ve used this so no idea what this is made from!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely customer service response! Cannot wait to use the mulch :)

Lovely customer service response / I am very much looking forward to trying the famous 'magic mulch'!

I found out about RocketGro thanks to YeoValley and their promotion, and wanted to order some of RocketGro famous magic mulch, but I accidentally used the wrong promotion code in the checkout. The customer service team of Rocket Gro were very helpful and will send me the bag, as per the promotion rules, despite my mistake so thank you very much! I really need good soil improver and some good mulch so very much looking forward to using it in my garden! Thanks again

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Seedlings failing to succeed

Sad to say that when I transplanted my seedlings from the seed compost to the multi purpose they just stopped growing. The tomatoes and beans and peas have survived but are really small and fragile compared with previous years. The cucumbers, leeks and sweetcorn just refuse to grow and have gone yellow. The cucumbers are now dying. The surface of the compost in the pots is dry and rock hard, but looks dark, as though it is still moist. It is difficult to get my finger through the hard layer on top to see if the soil beneath is still moist or not. It's a shame, it looks like lovely stuff and I bought a pallet of 15 40l bags for our allotment.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Best peat free compost I've used.

I have used many peat free composts over the years and found most of them tend to get very dry at the top with plants wilting, and then find the pots water logged at the bottom.
This doesn't happen with RocketGro as its more free draining. They use digestate which is a by-product of anaerobic digestion, so very sustainable.
I add perlite to aid germination as seeds require moisture and air, not nutrition.
Highly recommend it.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst 'compost' I have ever used in over 20 years.

Do NOT use this stuff. Rocketgro is the worst 'compost' I have ever used (if you can even call it compost). I bought 8 bags to try it out and after 6 weeks I dug the last remaining plants back out of it to save them as they were almost all dead! I have over 20 years experience gardening and I work at a good sized garden centre, we have endless complaints and problems from customers who buy the rocketgro. It has got to the point that we no longer recommend rocketgro to anyone and now actively try to steer people away from using it. It appears to be a poorly made mix of farmyard manure and wood chips, it smells awful and doesnt retain any moisture at all unless you completely waterlog it. The 'compost' has an appaling structure to it as a result it has very poor water wicking capability, resulting in pots that are dry like the desert on the top half and soaked like a swamp in the lower half as the soil structure prevents the distribution of moisture properly. It's genuinely absolutely awful and not fit for purpose, and rocketgro's defence that a celebrity uses it is laughable, anyone can be paid to say something is good, but its junk. Save your plants, don't use rocketgro, it isnt fit for purpose!

1 May 2025
Unprompted review
RocketGro logo

Reply from RocketGro

Dear Anonymous

Thank you for your horrible review.
Let's break it down shall we?

You are an anonymous reviewer posting untruths about our products.

Having just taken another order for a full Artic load of pallets from one of our garden centre clients who has received a full load delivered every week for 15 weeks and can barely keep up with demand, and is 50% up on selling our same products to the same local customers over last year sales, your suggestions are laughable.

The fact that you 'work in a garden centre' but have incorrectly identified the make up of our composts being Manure and Wood Chip, throws yet more doubt on you being a real honest reviewer. Our composts are completely animal product free, vegan friendly, and we do not use wood chip.

We do not pay a 'celebrity' to use our composts. They use them out of choice. They love them and have such brilliant results that they posted this in their weekly newsletter to their followers on Saturday:

'Fun fact: everything we grow at River Cottage begins life in RocketGro soil. It’s the best start for our veg before it ends up on your plate at one of our dining feasts.'

That's their choice. No money changes hands. This is now 3 years they have 'chosen' to use our products.

And finally, as a company, we are as of mid May ahead of total sales for 2024. Already.
Not the result that a company producing rubbish compost would achieve.

Please contact us direct, with your name and number and we will happily sort this out professionally and appropriately. Leaving this angry, appalling review is surely beneath you. Whoever you are.

Rated 1 out of 5 stars

The worst compost ever

I've had an allotment for years and never had such poor results as when using this compost. Seedlings have turned yellow and died after being transferred. Root growth practically zero.
Judging by RocketGro's snarky replies to others, they'll no doubt blame the customer instead of recognising there's an issue with their product. No other brand has this many one-star reviews.
Unless you have a degree in botany or horticulture and all the equipment to test the exact moisture level under the rock-hard surface, I suggest using any other compost. You'll be glad you did.

9 May 2025
Unprompted review
RocketGro logo

Reply from RocketGro

Dear P Goodfellow
Thank you for your negative review. Sorry you feel we are 'snarky'. It's hard to be full of joy when posts like these are written.
Here are some facts:
The biggest seller of compost and growing media in the UK is Westland.
Next biggest is Evergreen.
Between them and us we sell around 80-100 million units a year.
Between the 3 of us we have 157 Trust Pilot reviews. Ever. I mean in all time.
Here are the numbers:
Westland 63 reviews. 1.9 average star rating.
Evergreen 35 reviews. 1.5 average star rating.
RocketGro 59 reviews. 2.9 average star rating.
Therefore RocketGro has the best ratings out of the 3.
We have been selling excellent quality products for 4.5 years. We have 59 trust pilot reviews (half of which are excellent) after millions of units sold. We are very happy with the quality of our products.
Best wishes
RocketGro

Rated 1 out of 5 stars

ve had 18 years experience of…DREADFUL COMPOST

I have had 18 years experience of allotmenteering, and have used peat free multipurpose compost of different manufacture for the last 6 years. This year our allotment shop is selling Rocketgro.
It is absolutely APPALLING!
Sets like a rock in 24hrs. Very low or zero germination of seeds.
To be fair, Rocketgro did reply rapidly to my queries and photographic evidence. Their comment was that it says on the back of the bag that they do not recommend it for seed sowing.
It should be clearly stated on all their advertising that 'multipurpose' does not mean what it says, and that it fails with seeds.
I have bought 2 bags of other manufacturers peat free multipurpose, and within 4 days, seedlings have emerged.
This has cost me £50 in purchase of Rocket gro and lost seeds.

1 May 2025
Unprompted review
RocketGro logo

Reply from RocketGro

Dear Nigel.
This is incredibly unfair.

Having just spent the day with River Cottage who produce 100% of their salads, beans, squash, fennel, tomatoes, all in RocketGro compost, and seen the bounty in their gardens and poly tunnels, i feel you have not followed the advice on our bags.
'Start seeds in Seed & Cutting compost then transfer to our Multi-Purpose for better results.'
This is the way forward. This is Peat-Free Compost. This is Multi-Purpose NOT All Purpose.
River Cottage are now on their 3rd sowing of the season in the same RocketGro seed compost and still achieving 100% germination rates. Still providing the nutrients needed. And 'excellent drainage'.
They then transfer into beds containing RocketGro compost for the growing phase pre harvest. It works. Its brilliant.
The rows and rows of dozens of varieties i saw was incredible. Great head gardener. Great compost.

Watering Peat-Free is not like watering Peat. We have just had a 28 degree sun day. It dries out on top. This is not a problem when the compost a few inches down is damp. But if you want to then sow seeds into a dried out top layer, of course it is not going to be straightforward or effective.

I am sorry you felt the need to publicly vent.
I am sorry you didn't go with our Seed Compost to start your seeds in.
I am sorry your watering regime has not worked.
Best wishes
RocketGro

Rated 3 out of 5 stars

Some Success and Some Failure

The production of Rocket Grow meets a lot of key things for me such as peat free, sustainable and chemical free (John Innes has chemicals in it though doesn't it?). My experience with using the "Stage 2/3 Multipurpose Compost" has not been consistent. My tomato seedlings, when potted on from a seed compost, have done well. They were 3 to 4 inches in height when re-potted and have continued to prosper. However, my cucumber and courgette seedlings have not survived being potted on into the Stage 2/3 mix. They lost vigor and have all but perished now. I have started germination again with fresh seed in a seed compost but I am now wary of using Stage 2/3 to pot them on. The first time round they had only just got past their cotyledon stage leaves so I may try bringing them on longer in the seed compost. Maybe the Stage 2/3 is a bit too much of a shock for very young seedlings? I will try the Rocket Grow Stage 1, Seed and Cutting Compost and follow on with the Stage 2/3 to see if this helps seedlings survive. Some advice on the web site about when to pot on would help.

The Stage 2/3 mix does need a different approach to watering as I found a dry, crusty top layer formed whilst deeper in the pot the compost was still very wet so the danger of over-watering is there if you do not check carefully.

Rocket Grow seems to be a different beast to many composts. I will persevere with it to see if I can master its use.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product, excellent ethos

Have been using, and spreading the word about Rocket Gro products, for several years now.

Excellent product, environmentally sound, achieving superb results: healthy plants in very healthy soil.

Have most recently had 100% seed germination with seed and cutting compost in readiness for two new raised beds full of rocket gro medium.

Excellent customer service.

21 April 2025

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