Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally responsive, helpful, and attentive to every single detail throughout the entire arrangement. People also emphasize how seamless, efficient, and well-organized the booking process is when securing tickets for major international sports and music events. Consumers note that all logistics run smoothly from the initial inquiry to the final attendance, making it completely stress-free to enjoy memorable occasions. Reviewers state they would gladly recommend these reliable services and look forward to booking future bucket list trips without experiencing any hesitation.

What people talk about most

Staff

Reviewers express immense satisfaction with staff, frequently noting that the team is incredibly helpful,... See more

Service

Clients share profound satisfaction with the service, frequently praising the professional communication and... See more

User experience

Consumers find user experience to be exceptionally positive, frequently praising the seamless process of... See more

Booking process

Users describe satisfaction with the booking process, emphasizing that everything is easy and seamless.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event ticket seller
  2. also in
  3. Corporate entertainment service
  4. Event management company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Wimbledon via Rocket Hospitality

Beyond every expectation ! I cannot say enough about how thrilled we were with our Wimbledon experience. The tennis we saw was terrific. Our seats and debenture access were fantastic. Every person I encountered working at Wimbledon seemed genuinely happy to be there - the mood was infectious. Matt at Rocket Hospitality made this an easy and enjoyable experience. Matt was especially responsive to any request or question, I have already recommended him/Rocket to several friends. Using the Wimbledon app was also fun and reliable.

11 July 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Was happy to help and glad you enjoyed Wimbledon.

Rated 5 out of 5 stars

Go for it through Matt!

The purchase of tickets was really easy through Matt and our seats were great! The Debenture ticket gave us access to a special dining area and we were treated like royalty with our debenture lanyards. It made my Wimbledon experience extra special.

10 July 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you enjoyed Wimbledon and the seats

Rated 5 out of 5 stars

Surprise birthday gift

Matt did an outstanding job helping my husband obtain a surprise 60th birthday trip to Wimbledon on center court.
The seats were amazing. The Courtside restaurant was also fabulous and of course the tennis was phenomenal.
Matt helped tick off my #1 bucket list item and I will remember this trip forever!!!
Thank you so much.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Really positive experience with Rocket!

I've had a few dealings with Rocket Hospitality for NFL and F1, and have had a really positive experience with Matt and his team each time. Timely communication, clear itineraries etc, and have established a very trustworthy relationship with Rocket. Definitely a service I'll use again! Many thanks.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

An Excellent Monaco GP Yacht Experience

I worked with Rocket Hospitality and Matt for a Monaco Grand Prix package and it exceeded all expectations. I obviously had some initial concern about putting trust in someone I found online, especially for a significant event like the one we attended, but Matt was responsive, professional, and delivered an experience we will never forget.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Rocket Hospitality are amazing.

What a great booking experience with Rocket Hospitality. Matt was sensational. I was apprehensive buying hospitality tickets from a company I’d never used before due to the expense of the tickets. I didn’t need to worry at all and I was blown away by the incredible level of service, attention to detail and the actual experience. I will use Rocket Hospitality for many years to come. Thank you for everything Matt!

22 June 2022
Unprompted review
Rated 5 out of 5 stars

May 2022 F1 Race - Monaco

We booked a yacht day for the F1 race in Monaco thru Matt. He was very responsive to all my questions, answering most questions immediately even given the time change! The yacht was exactly what was described. Food and staff were wonderful. The yacht itself was in a great location to see the race. I would say this was a once in a lifetime experience, but Matt made everything so easy we are planning on doing it again!!

18 June 2022
Unprompted review
Rated 5 out of 5 stars

Luxurious five star trip to Monaco F1

I booked through Matt at Rocket for my two clients who wanted to sample the luxury of the F1 in Monaco with their wives. Matt was always available on the phone or email to answer any questions and the tickets and itinerary all arrived promptly too. When there was a glitch with the flights - no fault of his I add - he went over and above to offer a solution and and ensure the clients were left fully satisfied. Thanks again Rockett I'm sure we will be booking again.

7 June 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

I was happy to help and glad your clients enjoyed it

Rated 5 out of 5 stars

Monaco 2022

Matt helped my son and I have the best Monaco experience we could imagine. During the process of booking he was always so attentive and responsive even though we were in Canada many time zones away.

Then to the experience itself, we were always well looked after by Matt and crew from making sure we got on tenders, to checking in with us all the time while on the incredibly well run and service oriented yachts. It was just an absolute amazing experience and I can’t thank you enough Matt for making this bucket list trip something that we will so fondly remember!

Thank you Matt!
Brian & Brendan

7 June 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Great to meet you and glad you enjoyed the weekend on our yacht.

Rated 5 out of 5 stars

Matt organised tickets for the Killers…

Matt organised tickets for the Killers for us in June (postponed since 2020)! He was a pleasure to speak with and responded to any questions I had within minutes. We will certainly be booking with Rocket Hospitality again soon. Thanks Matt!

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Monaco GP 2022

Beyond impressed with the setup the guys at Rocket Hospitality provided. From the organisation pre event, on board service and services + being able to meet and listen to Felippe Massa on board.
I don't normally find events surpass my expectations but they did and more with this fantastic event!
Will definitely use Rocket for future event bookings!

5 June 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous weekend at the Monaco Grand Prix!

We used Matt to book a long weekend in Monaco for the Grand Prix for our (two year delayed!) 10 year wedding anniversary. And what a weekend it was! The yacht was fantastic, and everything was planned meticulously. Matt went out of his way to make sure we were looked after. It all felt very personal. We had the most fabulous weekend, and couldn't recommend Rocket highly enough. Fantastic!

1 June 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Lovely to meet you and glad you and your husband finally got to celebrate your ten (twelve) year wedding anniversary at the Monaco Grand Prix

Rated 5 out of 5 stars

Rocket Hospitality took Great care of…

Rocket Hospitality took Great care of our group, Was an amazing time at the Monaco Grand Prix.. Matt was on top of everything we needed at all times! Will be using them again for more events!

1 June 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you enjoyed the weekend

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