Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally responsive, helpful, and attentive to every single detail throughout the entire arrangement. People also emphasize how seamless, efficient, and well-organized the booking process is when securing tickets for major international sports and music events. Consumers note that all logistics run smoothly from the initial inquiry to the final attendance, making it completely stress-free to enjoy memorable occasions. Reviewers state they would gladly recommend these reliable services and look forward to booking future bucket list trips without experiencing any hesitation.

What people talk about most

Staff

Reviewers express immense satisfaction with staff, frequently noting that the team is incredibly helpful,... See more

Service

Clients share profound satisfaction with the service, frequently praising the professional communication and... See more

User experience

Consumers find user experience to be exceptionally positive, frequently praising the seamless process of... See more

Booking process

Users describe satisfaction with the booking process, emphasizing that everything is easy and seamless.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event ticket seller
  2. also in
  3. Corporate entertainment service
  4. Event management company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paris Saint Germain Match

Took the family to see PSG match in paris and Rocket Hospitality provided great service and exceptional seats.

15 April 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you saw Messi and Mbappe score too!

Rated 5 out of 5 stars

All around Awesome

Matt was awesome to work with. He was responsive and helpful with no pressure. His goal was to make sure I had everything I wanted. I will continue to use rocket hospitality for all my future experiences.

9 April 2023
Unprompted review
Rated 5 out of 5 stars

Matt and the team provided an excellent…

Matt and the team provided an excellent service for our two day trip to the Cheltenham festival. The platinum marquee was the ideal choice and value for money. Excellent service and food on offer plus the attention to detail was superb.

14 March 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Hope you had more winners than we did!

Rated 5 out of 5 stars

Great experience!!!

Great experience! Rocket Hospitality was extremely responsive and we got great tickets for an EPL game. Highly recommended for Americans trying to navigate a overseas ticket system.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Arsenal/Man City Tickets

Matt was fantastic in securing us four club level tickets for Arsenal/Man City match. Not an easy ticket! The entire process was seamless and our experience was first-rate. It was our first premier league experience live, and it was the highlight of our London trip. I would certainly use Matt and Rocket Hospitality again. Thank you, Matt!

15 February 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Sorry we couldn't arrange the result for you too!

Rated 5 out of 5 stars

Great and trustworthy company

Matt helped us with a VIP package for Alexander Palace World Darts in London. Communicated with myself throughout the transaction with any needs and queries promptly and professionally. Provided great service and would recommend to other businesses looking for events. Would happily use Rocket Hospitality again in the future.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Start to Finish

Just back from a Premiere League game in London - my second via Matt and Rocket Hospitality. All information and communications are quick and concise and I wish all service businesses were as good as this. Matt was professional from the beginning of each transaction, and even followed up at the end to make sure our experience was satisfactory. I would recommend him to anyone and will be returning in the future for more events in the UK.

5 February 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Hi Brian - Im glad we could arrange a Spurs win too!

Rated 5 out of 5 stars

Super Day

Everything was well organised and made life very easy on the day. Matt was always very responsive to any queries.

4 February 2023
Unprompted review
Rated 5 out of 5 stars

Bearing in mind the visit organised as… Rockethospitality, could not do better

Bearing in mind the visit organised as a Christmas present for my Son-in-law and our daughter was at Strictly, I had better use a well known comment -
F A B U L O U S
The service we received was exemplary. Contact back to any request was speedy and easily understood both by email and telephone if I chose this more old fashioned mode of contact! We could not give Matt and his team more than 5 starts, but if we could we would. Well done Rockethospitality. Eileen

4 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic tickets, 100% service

Rocket Hospitality provide an excellent service. It can be tricky using a company for the first time, more so when it’s for a special event. Matt and his team were brilliantly reassuring, our tickets were outstanding and I recommend Rocket Hospitality to anyone looking for a great experience.

29 January 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad we could help and let us know if we can be of help in the future.

Rated 5 out of 5 stars

Rocket Hospitality for our trip

Use Rocket Hospitality for our trip, great experience everything was well organized, game tickets,good overall would recommend them to anyone and will definitely used them for any further games

Faghrie

13 January 2023
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you enjoyed the football and the hospitality experience

Rated 5 out of 5 stars

Thank you

Thank you, Matt.
Everything went to plan, and the tickets were great. I will recommend Rocket Hospitality to everyone. I will definitely be using Matt services again.

Rayhaan & Faghrie

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Seats!

Thank you Matt for the most amazing tickets for our boys to experience the Premier League football games! The smiles on their faces say it all!

25 December 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Sorry we couldn't organise a Spurs win!

Rated 5 out of 5 stars

It was a pleasure to work with Matt

It was a pleasure to work with Matt, responsive and details orientated..... Looking forward to our next wonderful experience with the Rocket!

31 December 2022
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you enjoyed it and let us know if we can be of help in the future

Rated 5 out of 5 stars

Great Experience & Service

We were looking to buy a hospitality package for the darts and Rocket were brilliant in delivering this. Working with Matt was easy and there were absolutely no hiccups from start to finish. Planning on rebooking with them this year.

17 December 2022
Unprompted review
Rated 5 out of 5 stars

The best in the game

Matt was very responsive and a consummate pro. He helped us get a nice package for my family at the Liverpool game. Flawless. Would highly recommend.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Rocket Hospitality

You never know whether to trust a company you have never used before that you find on the web. Booked VIP for Ibiza Classics at AO Arena, Manchester. Matt at Rocket answered every e-mail promptly, tickets arrived as promised on time. Would definitely recommend and will use again.

26 November 2022
Unprompted review

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