Rocket Rx Reviews 1,483

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and quality, noting that they work as expected. Many appreciate the straightforward and easy-to-use website, making the ordering and reordering process simple and convenient. The service is frequently highlighted for its efficiency, with fast processing and prompt, often free, delivery. However, some customers also noted issues with the ordering process, specifically regarding video consultations that were missed or required for refills. A few people experienced delays in shipping or found the delivery to be less discreet than desired. There were also occasional mentions of automatic subscriptions that were not requested and difficulties with cancellations or refunds.

What people talk about most

Order

People report ambiguous experiences with order. Many found the ordering process easy, with options for... See more

Product

Consumers generally express satisfaction with the product, often highlighting its effectiveness and quality.... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website and... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and friendly service, with... See more

Delivery service

Clients share positive opinions on delivery service. Many customers appreciate the quick and discreet... See more

Based on these reviews

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied

Rated 5 out of 5 stars

Rocket RX is the best. Great experience all the way Around. They make it as easy as they can to verify that you need what you’re signing up for, are always there if you have any questions, you get you... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

Company replied

Rated 5 out of 5 stars

What I like about Rocket Rx is the ease of use. Nothing is confusing about the products. The products actually work. I also like the discounts. Some treatment plans at other sites can get expensive bu... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

They tried to charge me for an order I…

They tried to charge me for an order I never placed

16 October 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

We’re very sorry to hear about your experience. We take billing concerns seriously and would never intentionally charge for an order that wasn’t placed. Please reach out to our support team directly with your name and email so we can review your account and resolve this right away.

Thank you for bringing this to our attention — we’re here to help make it right.

Rated 5 out of 5 stars

Great company to work with for your ED…

Great company to work with for your ED problem

9 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're glad you have had a positive experience with us! We appreciate you sharing! Feedback from our outstanding customers means the world!

Rated 5 out of 5 stars

Efficiency

Rocket Rx is efficient and professional. The experience is easy, affordable, and product is always delivered in a timely manner.

24 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that our services met your expectations! It's great to know you found our process easy and efficient, and that your deliveries are on time. Thanks for your feedback!

Rated 5 out of 5 stars

Prices are reasonable

Prices are reasonable. Turnaround is really fast. They usually ship out the day you order.

11 April 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

Thank you for your amazing review. We're happy to hear that you are enjoying our fair prices and processing time frames! We aim to continue to provide and affordable and quick resolution to medication needs!

Rated 5 out of 5 stars

Did great product worked great easy to…

Did great product worked great easy to order and fast shipping

25 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your awesome review! We're so glad to hear the product worked great and that you had a smooth ordering experience. We look forward to continuing to serve you.

Best,
Rocket Rx

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Quality medication.

18 April 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind words! We're thrilled to hear you’re satisfied with our quick shipping and quality medication. We truly appreciate your feedback!

Best,
Rocket Rx

Rated 5 out of 5 stars

Very quick and efficient service..would…

Very quick and efficient service..would recommend this service to others..

6 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hi there!

Thank you so much for sharing your wonderful feedback. We are happy to hear that you found our service quick and efficient. We appreciate your support.

Best,
Rocket Rx

Rated 5 out of 5 stars

The process is flawless and easy to…

The process is flawless and easy to navigate through. Service is great.

18 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We're happy to hear that the ordering process was easy for you and that you had a great experience with our service. Thank you for your positive feedback!

Best,
Rocket Rx

Rated 5 out of 5 stars

I made a mistake on my order

I made a mistake on my order. And they fixed it promptly. Thank you very much. Great company.

7 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We are so glad we could quickly correct the error in your order! Thank you for your feedback and support.

Best,
RocketRx

Rated 5 out of 5 stars

treatment does what it says

treatment does what it says
easy to order
quick ship
no hassles
its HARD not to say anything negative

15 September 2025
Rocket Rx logo

Reply from Rocket Rx

Thanks so much for sharing! We're really glad to hear your experience was smooth from start to finish, and that the treatment’s doing exactly what it should. We appreciate you taking the time to leave such a positive review!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, reordering a change in product was seamless. The product is top notch. I have no problem continuing as a customer.

28 September 2025
Rocket Rx logo

Reply from Rocket Rx

Thanks so much for your review! We're really glad to hear the ordering and product change process was smooth for you. It’s great to know you’re enjoying the product and plan to stay with us. We really appreciate your support!

Rated 5 out of 5 stars

Good Options. Good Prices.

Each option has a thurough description allowing me to choose.

8 September 2025
Rocket Rx logo

Reply from Rocket Rx

Thanks for the great feedback! We're glad you found the options clear and detailed, and that the pricing worked well for you. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

SCAM!

Tried to order on two different occasions only to be booted off the video call multiple times. I video chat on my phone multiple times a week, so I know it's not my phone or connection. You get booted then they want you to re-schedule days later. I think the whole thing is a scam in order for them to get a free 10 business day loan. (The amount of time it takes to get a refund) I was wondering why these guys were cheaper than most of the other companies out there.

4 November 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi Mike,

Thank you for your feedback. I’m very sorry to hear about the trouble you experienced with the video consultations, it’s definitely not the experience we want for our patients. We take these issues seriously and want to assure you that our process is legitimate. The delays and rescheduling can sometimes happen due to high demand or technical issues on the platform but it’s never intentional. Your refund is processed according to our standard timeline and we’re here to help if there’s any issue with it.

Thank you again for bringing this to our attention.

Best regards,
RocketRX

Rated 5 out of 5 stars

25% off was nice

12 July 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your feedback! We're glad you were able to take advantage of the 25% off — it’s always nice to save a little while getting what you need. We appreciate your support!

Best,
RocketRx

Rated 5 out of 5 stars

I don't have anything earth shattering…

I don't have anything earth shattering to to report, or to help sell this company - other than the fact that every dealing I've had with them has been smooth as glass
Fast
Dependable
I like it

1 November 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your experience! We really appreciate your kind words. It’s great to hear that every interaction has been smooth, fast, and dependable — that’s exactly what we strive for.

Best,
RocketRx

Rated 5 out of 5 stars

Great results

Great results. Delivered super fast. Happy ass wife. Highly recommend this company

1 November 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the great review! We're thrilled to hear you got great results and that your order arrived quickly. We truly appreciate your feedback — and we’re glad to have made both of you happy!

Best,
RocketRx

Rated 1 out of 5 stars

Signed me up for a subscription

Signed me up for a subscription, I did not want. Customer service does not exist. Can’t get response to get canceled. I would avoid this company .

30 October 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

We’re very sorry to hear about your experience. That’s definitely not the level of service we aim to provide. We never want anyone to feel stuck with a subscription they didn’t intend to start. Please reach out to us at care@rocketrx.com with your full name and email address, and we’ll make sure your account is reviewed and any unwanted subscriptions are canceled right away. We appreciate your feedback and the opportunity to make things right.

Rated 5 out of 5 stars

so quick and easy to get a refill and…

so quick and easy to get a refill and shipped promptly

8 May 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind words! We're so glad to hear that your refill process was quick and easy and that your order arrived promptly. We appreciate your support!

Best,
RocketRx

Rated 3 out of 5 stars

Re-order

Easy to re-order.

11 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We are happy to hear you found the reordering process easy.

Best,
Rocket Rx

Rated 5 out of 5 stars

Ease of reorder process

Ease of reorder process

31 August 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks for your review! We’re glad you found reordering easy — convenience is what we aim for!

Best,
Rocket Rx

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