Rockitgames Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order took over a year to ship

Order took over a year to ship, i’ve moved since ordering and contacted rockitgames for help and they did absolutely nothing to resolve except state I should look into mail forwarding. What a disappointing joke of a business.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Same issues as others

Same issues as others. Still haven’t received the collectors edition after almost a year. They’re terrible with updates and do nothing to remedy the situation.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Lies after lies after lies

Lies after lies after lies. Maybe they had good intentions, but they were unable to deliver on their promise, more than once. And they leave worried comments unanswered, further making themselves look bad. They are worse than Limited Run. I will not be using this company again.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Scummy company

I bought a pre-order for the Switch collectors edition of Croc from Rock It Games over a year ago. At the time of my purchase, the release date was Q1 2025. Throughout the year, this release date moved further and further away. The very few updates they would share on social media would contradict each other, meaning they lied to customers at least once about the production status. Floods of questions to them on Twitter go unanswered; it is not a good look to ignore paying customers. At the start of this month, after I emailed them to complain, I was lucky enough to recieve email response from them with a "100% garuntee" that it will ship this year... now there is only one day left of the year, so it is safe to assume it was yet another lie. If it ever arrives, I *might* bump this review up to two stars.

30 December 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look