Rock My World Travel Reviews 

406
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly helpful, knowledgeable staff who skillfully manage all aspects of holiday planning. Many people appreciate that the team listens attentively to their needs, providing tailored options and taking away all the administrative burden. Reviewers frequently highlight the personalized communication and attentive care, including proactive check-ins and thoughtful touches throughout the trip. This meticulous planning and proactive support ensure that customers can relax and fully enjoy their holidays without any hassle, even for complex itineraries.

What people talk about most

Holidays

People report positive experiences with holidays, often highlighting the stress-free planning and seamless... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the team for their excellent and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers consistently praising the ease... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

We asked for an all inclusive holiday that was less than 1 hours drive from airport, private transfers, and was able to cater for adults, and children aged between 2 and 18 years. RMW gave us 4 option... See more

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied


Company details

  1. Travel agent

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(406)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Family Costa Rican adventure

Isobel and her team put together an amazing trip around Costa Rica for our family. We are just back and still on a high. They are very responsive and listen and support you all the way. Highly recommended.

1 July 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi there,

We are so happy to hear you are still on a high from your Costa Rican adventure. It was a real pleasure to help plan such a special trip for your family and to be there for you along the way. Thank you for the recommendation.

Best wishes,
Isobel and all at Rock My World Travel

Rated 5 out of 5 stars

Great service and peace of mind

The trip was so well organised from the moment we left until we arrived home. It was great to have the wee check in messages, just to be sure we had everything we needed over the course of our holiday. I'd definitely recommend RMW. This is the second time we have used them. Excellent service, giving real peace of mind.

13 July 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Claire,

They say the second time is even better, and we are so glad that was the case for you. It is great to know the wee check-in messages helped you feel looked after from start to finish. Thank you for trusting us again.

Kind regards,
The Rock My World Travel team

Rated 4 out of 5 stars

Happy repeat customers

We have used Rock My world several times and always find the help, guidance and touches great. For example the pre-holiday post which this time was a book about Athens. The messages to support whilst away are really great.

There were a few small things that needed corrected during the booking process because we had some slightly complicated arrangements. These were swiftly corrected.

We continue to like this company and will use them again.

28 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Heather,

We really appreciate you coming back to us time and again. It was a pleasure to help with your plans and to send a little piece of Athens your way before you travelled. We are glad the small tweaks were sorted quickly so you could focus on the trip itself.

With thanks,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Great Travel Agent

Fabulous customer service from friendly and attentive staff who took time to understand our needs. Will definitely use again

1 July 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

We are so pleased you felt listened to and looked after. It is always our goal to ensure your trip meets exactly what you need, and we would be delighted to help again.

Warm regards,
The Rock My World Travel team

Rated 5 out of 5 stars

Fabulous service

Fabulous service throughout very thoughtful touches very knowledgable consultant in Donna who arranged everything highly recommend

11 July 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

We are so glad you enjoyed the experience from start to finish and that Donna’s knowledge and thoughtful touches made a difference. Thank you for the recommendation, it really means a lot.

All of us at Rock My World Travel

Rated 5 out of 5 stars

Another great experience booking with…

Another great experience booking with RMW. Always on hand to answer any questions & very friendly. Highly recommend

5 July 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

It is great to hear you had another great experience booking with us. We are always happy to answer any questions, and it means a lot to have your recommendation.

Thanks again,
Your Rock My World Travel team

Rated 5 out of 5 stars

Patient and easy to deal with

Great company to deal with. Very patient in helping us find the right accommodation.

28 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Zoe,

We are so pleased we could help you find the right place and make the process feel easy. Thank you for choosing us to be part of your plans.

All the best,
The Rock My World Travel team

Rated 5 out of 5 stars

Third holiday booked with Rock My World…

Third holiday booked with Rock My World Travel
Always provide multiple options, listening to the brief and couldn't be more helpful.
Have never had a bad experience. Another excellent hotel and destination that ticked all of our boxes for our most recent holiday.
Wouldn't consider booking a holiday any other way now

29 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Toni,

Third holidays are a milestone we love to celebrate. We are so pleased the hotel and destination were exactly what you were hoping for and that the options we provided helped you find the perfect fit. Thank you for trusting us time and again.

Many thanks,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Sicily

Listened to our request and came up with some great options for specific dates and departures from two different locations. Communications were clear and timely and made the process stress free.

13 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Irene,

Sicily is one of our favourite places, and we are glad we could make it fit your dates and departure points without any stress. Clear, timely updates are our thing, but hearing they made a difference is even better.

Thanks for travelling with us,
The Rock My World Travel team

Rated 5 out of 5 stars

Found us a fantastic holiday to suit…

Found us a fantastic holiday to suit our criteria. Excellent communication throughout our experience. Checked all okay after arrival at our hotel which was a nice touch.

2 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Fiona,

We are so pleased we found a holiday that ticked all your boxes. It is great to know our updates and that little check-in after you arrived made the experience even better.

Thanks for choosing us,
The Rock My World Travel team

Rated 4 out of 5 stars

I would recommend RMW Travel

We received high quality service from the company but sadly our whole holiday experience was not the best we have had.

10 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Maureen,

Thank you for your kind words about our service. We are sorry to hear the trip itself did not live up to expectations, and would be happy to talk through any feedback you have. We always want the journey to be as memorable as the planning.

Best regards,
The Rock My World Travel team

Rated 5 out of 5 stars

They rocked our brief!

From the outset, Isobel led a charge to find the right holiday and with every proposal was refining to the point our exact brief was met - and ultimately exceeded our expectations. Their pre, during and post holiday communication was timeous, friendly and valued. I also know I couldn’t have discovered this holiday without their help. Outstanding understanding of what was required and swift response with accessible and reliable follow up. What could be more reassuring ?

2 June 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Tania,

It was a real pleasure taking your brief and shaping it into something even better than you imagined. We loved being part of the journey from the first idea to the final moments away, and it is great to know our updates along the way made a difference. We will happily take on the challenge of exceeding your expectations again!

Thanks for trusting us,
Isobel and the Rock My World Travel team

Rated 5 out of 5 stars

First time travel agent booking

We hadn’t used a travel agent before but found the thought of booking a holiday with our toddler overwhelming given the choice of options. We contacted Isobel and were helped with some really great options that matched our specific last minute dates. Isobel was in touch just enough and made sure we had everything we needed before we travelled. It was really helpful having WhatsApp to contact her and the team. Thanks for all your help!

8 May 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Kris and Caitlin,

We are so glad you chose us for your first travel agent booking. It was great to find something that worked perfectly for your dates and to make the whole process feel easier, especially with a little one in tow. WhatsApp is such a handy way to stay connected and we are pleased it made things simpler for you.

Thanks again,
Isobel and all at Rock My World Travel

Rated 5 out of 5 stars

all arrangements

all arrangements, flights, accommodation and pick ups all worked perfectly

26 May 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi David,

It is great to hear everything came together exactly as planned. We love knowing the journey from take-off to drop-off ran smoothly for you.

Best wishes,
The Rock My World Travel team

Rated 5 out of 5 stars

Best holiday ever!

We had never used travel advisors before but were struggling to find the 'perfect' holiday for my husband's 50th in October 2023. A colleague at work suggested Isobel at RMW and she exceeded all expectations to the extent that I wondered why I'd never sought help before. She listened to our wish list and guided us to the most amazing holiday ever. A truly magical location that even 2 years on, is the talk of so many of our family conversations. The whole experience was delightfully hassle free and sensitively tailored to our budget. We've come back to RMW this year and hope to be just as 'wowed'!

28 October 2024
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Yvonne,

Helping you celebrate such a special milestone was a real privilege, and we are thrilled it still sparks so many happy conversations two years on. Knowing it all felt effortless for you is exactly what we aim for. We are already excited to be planning your next trip and will do everything we can to wow you all over again.

Thank you for trusting us again,
Isobel and the Rock My World Travel team

Rated 5 out of 5 stars

Great personal service

Great personal service , really listened to what we wanted and recommended fantastic locations and hotels. Also flexible in the recommendations on transfers whilst in the region. Would definitely use again

27 May 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Carol,

It was a pleasure helping you choose such great spots and hotels for your trip. We are glad the transfer options worked well too as those little details can make all the difference. We would be delighted to help with your next adventure.

Thanks again,
The Rock My World Travel team

Rated 5 out of 5 stars

The best travel company we have ever used - special honeymoom

We used RMW for honeymoon after using them for our wedding abroad last year. Again such an excellent service and experience. They booked everything taking into consideration our preferences. They were always on hand for any questions. It was our honeymoon and them throwing in the lounge access was such a nice touch to start the holiday off. The hotels were all great (apart from one which they fed back to their supplier) and the flights were all smooth. We were on 12 flights so that is amazing however if any problems they were always on hand to support. They sorted all transfers which were perfect always waiting on us arriving. In most hotels we got an upgrade and the honeymoon decorations were a lovely touch. We got reminders on entry requirements and also when check in was open which was helpful as we were away for 19 days. I can’t recommend them enough it took the stress and worry out knowing they could help us if needed and were only a WhatsApp away. The price was also fantastic for everything included. Recommend to everyone and will use them again.

18 April 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Mhairi,

It was such a joy to be part of your honeymoon after helping with your wedding abroad last year. From lounge access to upgrades, we loved adding those little extras to make it even more special. Twelve flights is no small feat, so we are glad it all ran smoothly and that our messages along the way helped keep things stress-free. We cannot wait to help plan the next chapter of your travels.

Thank you for trusting us again,
The Rock My World Travel team

Rated 5 out of 5 stars

Perfect family holiday in Orlando arranged by RMW

Stewart at RMW arranged a fabulous trip to Orlando for our family. He listened to what we needed and what we wanted to do, and arranged everything to suit us perfectly.

We had a couple of calls with him at different stages of planning which meant everything was sorted before we went and we could just relax and enjoy it once we arrived. His knowledge of the area and the parks was extensive, and gave us lots of tips for getting the most out of our time there.

We will definitely be back when we are planning our next holiday!

5 April 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Catherine,

It was a pleasure for Stewart to help plan your Orlando adventure and make sure everything lined up just the way you wanted. We are so pleased his tips and local knowledge helped you get the most out of the parks. We will be ready when it is time to plan your next getaway.

Thanks for booking with us,
The Rock My World Travel team

Rated 5 out of 5 stars

10/10 experience

Rock My World Travel were fantastic helping my family book a special trip to Disneyland. They took the hassle out of booking everything from the hotel, park tickets, flights, private taxi transfers, meal plans etc. Leanne is a Disney expert and this shines through in her advice. Even once booked, Leanne messaged before (even sending a disney-inspired gift to the kids), during and after our trip to ensure everything went well and was always on hand if needed. Without the help of Leanne and team we would probably still be dreaming of this magical Disneyland trip so thank you!!

3 May 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Francesca,

We are so pleased Leanne could bring your Disneyland trip to life and make it feel effortless from start to finish. Her Disney know-how is second to none and we love that the gift for the kids added to the excitement. Thank you for letting us be part of such a special family adventure.

Best wishes,
Leanne and all at Rock My World Travel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look