Rock My World Travel Reviews 

406
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly helpful, knowledgeable staff who skillfully manage all aspects of holiday planning. Many people appreciate that the team listens attentively to their needs, providing tailored options and taking away all the administrative burden. Reviewers frequently highlight the personalized communication and attentive care, including proactive check-ins and thoughtful touches throughout the trip. This meticulous planning and proactive support ensure that customers can relax and fully enjoy their holidays without any hassle, even for complex itineraries.

What people talk about most

Holidays

People report positive experiences with holidays, often highlighting the stress-free planning and seamless... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the team for their excellent and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers consistently praising the ease... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

We asked for an all inclusive holiday that was less than 1 hours drive from airport, private transfers, and was able to cater for adults, and children aged between 2 and 18 years. RMW gave us 4 option... See more

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied


Company details

  1. Travel agent

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

406 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(406)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience booking our honeymoon…

Great experience booking our honeymoon through rockmyworld. Very helpful at every stage and great communication throughout. Gave us a great range of options when deciding where to go, also setup a honeymoon fund and arranged excursions for us in advance of the holiday. We both had the best time! Thank you.

11 November 2024
Unprompted review
Rated 4 out of 5 stars

Lovely pool area and beautiful location but don’t visit Mallorca at the end of October!

Hotel pool area was great and nice to have a good beach a short walk away. The cove right beside the hotel was perfect for snorkelling in. Hotel was a nice size and not too busy. However, I would not recommend going to Mallorca at the end of October as it is the end of their season so a lot of restaurants and shops in the town were closed and it gave the place a bit of a weird, ghost town vibe.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

My holiday to Japan

Communications were excellent and staff very helpful. Opportunities to discuss the holiday were made available which is reassuring. Flights and tickets for train travel were all perfect. Over all the main thing was that I was able to concentrate on enjoying myself without worrying about travel logistics. A great holiday experience. Thank you!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to the Rock my World team for…

Thank you to the Rock my World team for all your help! We had previously spent hours trying to find something suitable but with no luck. Not only did you meet the brief but came in under budget too.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication, very nice people always willing to help and accommodate our requests. We will use Rock My World Travel again in the future.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind holiday experience

Isobel and the team have always delivered and found the perfect family holiday for us. Even when we had a change of plan half way through, nothing was too much trouble and they made sure we were happy with everything before going ahead and helped to find us an alternative.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Rock my world …. ROCK

Isobel and Leanne are amazing, nothing is ever too much bother for them - always reply in timely manner and happy answering my many questions.
I would recommend anyone to book through Rock My World- the service is excellent and will always give you a number of options, even when on your trip they are always contactable which is really reassuring when in another country.
They can also help with booking airport parking, trips etc.
they really take the hassle out of booking a holiday and make it such a stress free time.
Thank you again for all that you do

11 October 2024
Unprompted review
Rated 5 out of 5 stars

All very well organised

All very well organised. Excellent service in the planning of this holiday. I was given good options to choose from, communication is good and all my questions were answered.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Fab holiday to Italy!

We are just back from a fabulous holiday in Italy. The booking experience with RMW was so easy, we did change our minds a few times but this was not an issue and new options were given.The end result was fab. The hotel choices were perfect, they completely met our brief and allowed us to visit all the places we hoped. We were so well looked after and RMW were on hand to help at all times during the holiday. Will definitely use them again!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Rock my world travel have well and truly rocked our world…

Rock my world travel have well and truly rocked our world. They have been so incredibly helpful, thoughtful and just plain awesome. We were looking to book a very last minute holiday and they came up trumps, they listened to what we were looking to do, were excellent at getting back to us and the day after I first got in touch we had a holiday booked. They made the whole thing seamless and reassured us when we explained we were travelling with a child with additional support needs. We had to travel from Edinburgh down to Manchester for the flights but rock my world were even able to book the airport parking for us. They messaged us to see if we had any questions before we left the UK and before we flew home again and have replied promptly to everything we asked. Such a brilliant personal service. It was a bit like having your super knowledgeable mate book your holiday and be there for you cheering you on to have a great holiday.
I would 100% recommend RMW travel, they are all superstars!

20 October 2024
Unprompted review
Rated 5 out of 5 stars

As always Isobel and her team are…

As always Isobel and her team are awesome. If you want a tailor made holiday and have someone else do all the research then these are your guys. They have so much knowledge and experience and bonus is they are all super lovely. Very responsive and helpful

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb experience

I made contact with Rock My World and told them what I was looking for and my budget. They arranged an incredible holiday for my family and helped me at every stage. We could not have done it without the expertise, friendliness and thoroughness of the team at Rock My World. They are amazing and I will certainly come to them for any future holiday.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful

Very helpful, friendly staff and nothing is too much hassle.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

I have booked a lot of holidays in my…

I have booked a lot of holidays in my time but never have I experienced the customer service care that RMW provide. It is excellent 11/10 they cannot do enough for you from booking the holiday to booking our meals in the hotel, the golf, the beach club outwith the hotel the itinerary that they sent us all our documents they even checked us in. I dealt with Isobel and Leanne and their attention to detail is impeccable. Please please book through RMW you will never go anywhere else to book your holiday ever again!

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing holiday in California

We had the most amazing holiday in California. From the moment I made contact with Isobel I have received excellent customer service from the whole team. This was a dream trip from San Francisco, the Big Sur, Death Valley, Mammoth Lakes to Yosemite. We hired a car and stayed in 7 different hotels. Isobel and her team went above and beyond organising our trip adding in special touches as we had a birthday while we were away and checking in with us too! 5 Stars and I am ready to book my next trip

5 September 2024
Unprompted review

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