well as much as i love this product i am disappointed at all the trial sizes i spend 80 bucks on. i love how they feel, smell, and work don't get me wrong but I'm sad at the sizes of the few travel si... See more
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Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Contact info
United Kingdom
- enquiries@rodial.co.uk
- rodial.com
Replied to 47% of negative reviews
Typically replies within 2 weeks
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If there was a 0 it would of been…
If there was a 0 it would of been that.no exchanges.moisturiser too light for my complexion, obviously have to open to see colour.expensive mistake bad service...never ordering again regardless of other products I bought.other expensive brand will exchange ..lesson learnt.be aware before ordering..

Reply from Rodial.com
Love the product
I was first given the Vit C cleanser as a gift. I used it and loved it. Got lots of compliments on my skin. So I ordered more on the website. I had a small issue with my order, I emailed customer service right away and they took care of everything. I could not believe how fast I my issue was taken care of.
Love, Love, Love ❤️
After reading an article about the Rodial cream that Princess Catherine is rumoured to be using I couldn’t resist the summer sale price to try it out, i do have sensitive skin so always a little worried using something new but I’ve had no reaction whatsoever and love the texture, sinks in quickly and a little goes a long way, too early to see any improvement but so far so good, also tried the Vit C and Oxygen masks which are both excellent and leave skin smooth and soft, I usually use Murad but loving this range and will continue to try different items.
I love the fast service but not the return policy
I love the fast service. I'm disappointed that I can't return the products now that I used them. Not sure why you can't return them. How are you going to know if they work for you or not if you dont try them first?
The banana low light is too light and the blush drops are too shimmery. They enhance all my texture. Pretty but not a good product for mature skin.
Very excited with Rodial
First of all, I love the products themselves. Then, I love the easy way to use them, I am particularly referring to creams that have this "pump up" function on their lid which lets the right amount of product to come out in an easy, practical way. Also, the analytical description at the site of what each product does, lets you choose the right one every time. Last but not least, it is very important that there are sets and opportunities to purchase mini sizes of the products before deciding which one you will get in full size. Well done Maria!!
Taken my money and they deny any order order exists
Placed an order over a week ago . Cost me £110 . No email received to confirm order . Chased them and they deny any order exits or payment taken even though I sent them proof from my bank . So I have no goods and no prospect of a refund. Pure theft .

Reply from Rodial.com
Perfect face cleanser
Love the product and appreciate the new customer discount.
Rubbish
Rubbish, would not cancel my order even though i ordered the wrong this and alerted them right after placing the order.
Nobody has picked and packed my order in 3 minutes.
What a waste of time and money.
Rubbish small companies like this.

Reply from Rodial.com
Easy ordering
Easy ordering, payment options, quick delivery. I loved the product I purchased!
Fresh look
Items well wrapped and samples were a great addition. Bought rodial drops and the bronzer - bought are fabulous and make such a difference to my skin!
Great customer care
Great customer care, fast delivery and well packaged. I have very sensitive eyes and was worried the Banana Lowlighter would irritate them. So pleased to say it didn't, love both products ordered. Thank you.
Easy to order & fast delivery
Easy to find exactly what I wanted. Easy to order. Fast delivery. Well packaged.
Under eye good byel what a blissful products I've…
Well what a blissful products I've never looked to radiant thank you for making these products
Only a few days in using my new…
Only a few days in using my new products but wow what a difference highlighter and contouring can make. Also, impressed with the brushes suggested to use for blending.
Excellent customer service
I received my first order from Nip+Fab but unfortunately the pot of cream was smashed. Within an hour, a replacement was on its way. Excellent customer service and support. Thanks Alex.
Terrible colour quiz
Terrible colour quiz. Nice product, felt good and glowy finish but AWFUL COLOUR! I looked like a ghost with the Capri shade. Horrible. What a shame. I should’ve trusted my own instincts rather than use the colour quiz & camera advice.

Reply from Rodial.com
The glass moisturiser too dark and want…
The glass moisturiser too dark and want to change for lighter but no response from customer service which is disappointing

Reply from Rodial.com
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