Roger la Borde Reviews 252

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with the products, often describing them as lovely, imaginative, and unique, with particular appreciation for the designs and quality of cards and journals. The quality of the items, including stationery and advent calendars, is consistently praised, with many noting the sturdy design and high-quality paper. Reviewers frequently highlight the efficient and speedy delivery service, with orders arriving promptly and well-packaged. However, some people experienced issues with product assembly, finding certain items difficult to put together without risk of damage. A few other people also felt that the delivery service was atrocious, citing delays and the need to collect items themselves, and some noted missing items from their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design, frequently praising the... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of journals, cards,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and speedy delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two cat journals from this company , they are lovely and I am sure my two teenage granddaughters will love them. My experience with this company was brilliant ordered in the evening and they... See more

Rated 5 out of 5 stars

I particularly love the laser-cards especially the book reference ones. I wish you could do more as I have sent them to all my friends and family at least twice! Your cards are imaginative, individual... See more

Rated 5 out of 5 stars

It is an advent calendar. There are numbered doors you open each day to count down to Christmas. Behind each door is a different picture. Cannot fault the quality of the product and delivery was speed... See more

Rated 5 out of 5 stars

The advent calendars were recommended by a friend but I hadn’t seen one , so ordered direct, sight unseen. My order was posted very promptly & arrived safely in plenty of time to pass on to the childr... See more


Company details

  1. #24 of 35 best companies in Stationery shop
  2. #210 of 377 best companies in Gift shop
  3. #33 of 43 best companies in Greetings Card Shop

Written by the company

Roger la Borde are the creators and publishers of charming, eclectic and wonderful stuff: gorgeous greeting cards, fabulous journals and notebooks, luxe stationery and much more. Our signature products are our Illustrated Journals featuring full-colour artwork on every single page, as well as our intricate Lasercut Greeting Cards which are truly mini masterpieces. Our London born-and-bred company was founded in 1985 by sisters Alison and Jenni, and we have stayed true to the original vision of creating beautiful and original products on paper and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Colour for every occasion...

The cards bought were good quality with designs appealing to my individual taste. They arrived shortly after being purchased.

12 October 2023
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Reply from Roger la Borde

Thank you very much!

Rated 5 out of 5 stars

'Story Time' pop and slot cardplaced an order for a 'Story time'…

I placed an order for a 'Story Time' pop and slot card for my sister. She is delighted with it. It's just beautiful! It arrived two days after ordering it. I was impressed as well with the communication by email. It was really well packaged with supporting cardboard, which prevented it from folding during transit and which I used again to post to my sister. I'd already bought a Tree House pop and slot Advent Calendar a couple of weeks earlier in a shop. It's on its way to Canada! I'd never seen anything like this before. Something very different. They're all just gorgeous. I will definitely purchase online again from Roger la Borde. Excellent product and excellent customer service.

6 October 2023
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Reply from Roger la Borde

Thank you for taking the time to leave your feedback. We are delighted that you are so pleased with your items!

Rated 5 out of 5 stars

Simply Wonderful

Wonderful products and so easy to order. My parcel arrived very quickly and everything was safely and securely packaged in sturdy, recyclable material. I am so very delighted with my purchases.

2 October 2023
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Reply from Roger la Borde

We are delighted to hear it. Thank you!

Rated 5 out of 5 stars

Lovely product

Lovely product. Quality materials.
Nothing like it out there

3 October 2023
Roger la Borde logo

Reply from Roger la Borde

What brilliant feedback. Thank you.

Rated 5 out of 5 stars

Gorgeousness

Lovely, gorgeous products, swiftly delivered. Fully recommend!

2 October 2023
Roger la Borde logo

Reply from Roger la Borde

Thank you very much!

Rated 4 out of 5 stars

In a class of their own

I’ve been buying Roger la Borde cards for almost as long as the company started. Their cards (especially laser cuts) are in a class of their own in terms of design and ingenuity. Though I do miss some of the earlier designs which were more elegant and sophisticated.
I have also now bought notebooks which are great for Xmas stockings etc for a range of people aged 4 to 100.

28 September 2023
Roger la Borde logo

Reply from Roger la Borde

Thank you very much for your wonderful review... and your dedication! It's lovely to know that our customers have been following us for such a long time.

Rated 5 out of 5 stars

What's not to love?!

Efficient, easy ordering. Prompt delivery. Well packaged and a lovely product. What's not to love?!

15 September 2023
Roger la Borde logo

Reply from Roger la Borde

Thank you very much for your review!

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