While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.3
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product does not match the pictures. Very bad quality. I contacted them right away after I received my jackets as I did not like them but they never responded. Do not buy from them. Too many bad reviews.
I ordered a jacket hoodie. Received in time. Quality of material is poor and the zipper does not work smoothly. I did contact them via email and received no response (has been over 10 days now) I will try a third time. I suggest you don't order from this company. Prices are cheap but cheap for a reason. Quality is subpar and there is no contact information online.
Buyer Beware..."Return policy" (if you can call it that) forces you to return product to China at your expense. It will actually cost you more to sent it back.
Alternatively you can accept a 30% refund on your original purchase and keep it.
Here is their supplied shipping address for returns:
Name: TianGuiChuan
Address: 3rd Floor, No.1 workshop, DingMei Manufacture (Old Industrial Area),No. 399, Meixiu Road, Xiuzhou District
City: Jiaxing
Country: China
Postal Code: 314000
Phone: +86- 13067686978 (Chinese Only)
[REQUIRED]: Please REPLY to this ticket in 7 days with (a) Return Date, (b) Return Carrier, and (c)Tracking Number. So that we can keep this record in our system.
Received my shorts and they have a hole in the pocket. Messaged them twice on their website and on Facebbok. No response. Will not be purchasing from them again, after being a long time customer. Scammers.
What a horse 拉屎 company, save your money. I ordered what I thought was a new fall look in a European style fashion, what shows up on my doorstep you may ask? Disappointed Asian father sweatpants. I'm afraid to do squats in these "joggers"
Poor quality. Terrible customer service. Thin, inexpensive material that does not wear or fit as projected. Don't buy these products as they will not refund you. We asked for a refund as nothing fit as advertised and the material is poor. The offer was for a 15% credit toward another purchase. If you are looking for a perfect fitted shirt, this company does not produce it.
This site is a total scam. Clothes came and smelled like chemicals and fit horribly. They have no return flow on their site and they don't respond to messages or emails about returns. Stay away from this site!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
