Rogue + Wolf Reviews 422

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their unique designs and excellent quality. Many people are particularly happy with the comfort and fit of the footwear, often mentioning how well they accommodate wider feet. The ordering process is generally described as easy, and the delivery service is frequently noted for its efficiency and speed. Reviewers also commend the customer service for being helpful, responsive, and going above and beyond to assist with inquiries or issues. However, some customers were dissatisfied with the quality of certain items, noting issues like blurry prints, cracking material, or uncomfortable fits. A few people also mentioned that the delivery time was longer than expected, and some noted that products shipped from China. There were also occasional comments about the lack of arch support in some shoes and the durability of certain materials over time.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the unique designs,... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality of items,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction with the ordering... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick delivery times,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, courteous, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

+Great quality shoes with unique designs + delivered as promised + wide shoes cause my giant hobbit feet fits😜 - shoe needs too set to the feet - no explanation about how to take care of vega... See more

Company replied

Rated 4 out of 5 stars

Was surprised the shoes came from China, which resulted in the delivery time taking months longer than the promised delivery time. The shoes however, do last. Had to put my own soles in, because there... See more

Company replied

Rated 5 out of 5 stars

I purchased multiple things from Rogue + Wolf so think it's time for a review. I have an oversized hoodie, a skater dress, a big mug and some boots and sneakers and I have to say - I love it all. I we... See more

Company replied

Rated 5 out of 5 stars

Second time I've ordered and I still absolutely love the boots, they fit perfectly, super comfy and come in so many different designs that it's hard to pick a favourite. Also if you have wider fee... See more

Company replied


Company details

  1. Fashion designer
  2. Fashion accessories shop
  3. Homewares Shop
  4. Jewellery Designer

Written by the company

Fashion, Jewelry, and Lifestyle Designer Brand. Witchin gear and unique style for Witches, Unicorns, Mermaids, Rogues & Wolves


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent!

Such a huge range to pick from - it took me weeks to decide! But when they arrived I was extremely happy. Very well made boots that look beautiful too!

25 September 2025
Unprompted review
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Reply from Rogue + Wolf

Thank you, that's awesome! 🖤

Rated 5 out of 5 stars

Second time I've ordered and I still…

Second time I've ordered and I still absolutely love the boots, they fit perfectly, super comfy and come in so many different designs that it's hard to pick a favourite.

Also if you have wider feet they still fit comfortably as my mum tried mine on before ordering herself and she loves them

20 September 2025
Unprompted review
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Reply from Rogue + Wolf

How nice! Thank you for sharing! 🖤

Rated 5 out of 5 stars

My boots are brilliant!

My boots are brilliant! Great fit, extremely comfortable, wonderful designs, and comments everywhere l go. They arrived safely, and in a fairly short amount of time. Very impressed by this company, the way they operate, and the quality of my boots.

20 September 2025
Unprompted review
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Reply from Rogue + Wolf

Wow thank you! Makes us want to keep doing better for you! 🖤

Rated 5 out of 5 stars

My every day essentials !

I purchased multiple things from Rogue + Wolf so think it's time for a review. I have an oversized hoodie, a skater dress, a big mug and some boots and sneakers and I have to say - I love it all. I wear my hoodie basically every day no matter the weather (shame I have to wash it sometimes, I feel naked without it), the mug is my favourite to drink from, the dress makes me feel cute and is great for hot weather, and boots and sneakers are comfy and I can walk in them for hours ! The designs are unique, the quality is good. Love this brand, and I'm sure I will be getting more stuff in the future :)

24 September 2025
Unprompted review
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Reply from Rogue + Wolf

So happy you are enjoying everything! Thank you for sharing. 🖤

Rated 5 out of 5 stars

Amazing quality

A while ago I have ordered a pair of Boots and due to the BOGO free offer I also got a pair of Outdoor boots. I walk 2 houra a day at minimum in they and they have lasted forever. Bare in mind Im walking my dog through wet aand muddy UK landscapes most of the time (I now moved). Not a scratch, not a leak. Quality is supurb.

24 September 2025
Unprompted review
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Reply from Rogue + Wolf

Thank you so much! happy your boots are serving you well! 🖤

Rated 5 out of 5 stars

Gorgeous boots.

Gorgeous boots.

Myself and my aunty bought a pair of the winter boots each on the BOGOF offer. I was a bit surprised that they were shipped from China and was a bit nervous about the quality. However they have arrived today. Delivery was quick considering, very well packaged and the quality is much better than I had imagined.

My only gripe is that I bought them in the summer and now have to wait until it gets colder to wear them 😁

27 August 2025
Unprompted review
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Reply from Rogue + Wolf

Thank you so much, really happy to hear! Hope it's getting colder over there! :D

Rated 3 out of 5 stars

Not made/shipped from UK. Questionable quality

I bought 2 pair of sneakers for back to school. When I checked the shipping status, I was shocked to learn the shoes I'd ordered were not being made in the UK, but were actually being shipped from China. I'm in eastern Canada, so there's zero chance China was closer than the UK.
The shoes arrived and they have very unique designs. My children love them. I'm concerned, however, that the soles are going to be very slick for indoor surfaces (they are more polished foam than rubber). On the inside of the shoes, there are unfinished edges with foam showing and a loose whip stitch. They look cute from the outside, but the quality is not what I expected for shoes that sell at an elevated price point.

18 August 2025
Unprompted review
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Reply from Rogue + Wolf

Hi there!

Really sorry for the surprise on the origin and the production issues, it's not normal and hope we can fix it. Please get in touch over email or social DM so we can investigate and arrange a replacment.

We actually hold stock in the UK and produce on demand in many countries, including the UK, US, Mexico, Latvia, and China. Sometimes there are multiple production facilities for a product, sometimes there is only one. In the case of the shoes, they are only made on demand in China.

I have updated our info pages to make it extra clear about the shoes, thank you for the feedback. 🖤

The Athletic and Chunky Sneakers have very lightweight foam soles indeed, to be extra light. Boots, High Tops and other designs have heavier rubber soles.

Thanks again for the feedback, really appreciate it!
Michael - co-founder and technical director

Rated 3 out of 5 stars

Dropshipped from China

Bought some boots, BOGOF so it was quite a nice deal for 2 considering they are handmade in and shipped from the UK. Or at least that's what they say...they say that your order is being handmade and will ship from their warehouse in the UK (or the closest warehouse to you if you live somewhere far away), but that is a lie. I ordered these to be shipped to the Netherlands, which is about as close as you can get to the UK, but the boots were shipped from China. Last I checked, NL is closer to the UK than it is to China. That would also suggest that the boots aren't handmade as they heavily imply...or at least if they're handmade they're not handmade by happy workers in the UK. It would also suggest that they aren't anywhere near as sustainable as they pretend to be.

The quality is fine, but the shady business practices they use mean I definitely won't be buying anything else from them.

12 August 2025
Unprompted review
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Reply from Rogue + Wolf

Hi there! Glad you like the boots and really sorry for the surprise on the origin.

We actually hold stock in the UK and produce on demand in many countries, including the UK, US, Mexico, Latvia, and China. Sometimes there are multiple production facilities for a product, sometimes there is only one. In the case of the shoes, they are only made on demand in China.

I'll make a pass on our info pages to make it extra clear about the shoes, thank you for the feedback. <3

Michael - co-founder and technical director

Rated 1 out of 5 stars

Products are cheap and not durable…

Products are cheap and not durable customer service is unhelpful and uncompassionate over all used to enjoy the company for their theme and vibe but ran into issue after issue trying to get just one item just for it to be vary cheap and not worth the struggle at all super disappointing

25 April 2025
Unprompted review
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Reply from Rogue + Wolf

Hi Morgan,

Really sorry but this does not sound like us at all. We can sometimes make mistakes in production but we always fix them. And we truly care and take care of everyone.

I think I have located your account but I can see no orders or emails. Can you please help us locate your order so we can help? Thank you so much!

Rated 4 out of 5 stars

25,000 steps a day around Japan

I walked on average 25 thousand steps a day in japan for 16 consecutive days. Alternating each day between theses shoes and a pair of memory foam paver boots. I alternate footwear because they all have different pressure points.
My feet didn't hurt. The shoes seem well made and are comfortable. My only negative would be that the top of the tongues slip to the side. I absolutely love the unusual designs
I will buy more in the future.

1 April 2025
Unprompted review
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Reply from Rogue + Wolf

Just noticed your review here Tracey, thank you so much for the feedback! I'm keeping an eye on tongue issues for the high tops.

And trying hard not to be jealous of your adventures in Japan! XD
Michael

Rated 5 out of 5 stars

Cute fun and comfortable boots!

The boots arrived and are even prettier in person. My daughter (11) loves them! She loves wolves, so we purchased the lone wolf design and I ordered the black widow slip ons for myself. They took a few weeks, but it was expected and worth the wait. I will definitely order more when she outgrows these boots. The shoe laces could be a little longer, but other than that, they are just lovely. Thank you!

13 April 2025
Unprompted review
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Reply from Rogue + Wolf

Thank you so much for the feedback Lauri! Really happy your little one enjoys her new shoes! :)

Rated 5 out of 5 stars

Good quality, timely delivery, reasonably priced, good experience

Good quality boots! Tiny little bubble but came out with a light touch. Colours are great. There are always deals on the site (i.e. 2 for 1 so each pair ends up being £75 each... which is well worth it!) I received tracking info within 2 days and immediate verification of order upon placing. Took 2 weeks to arrive (which is reasonable considering they are made to order!) All the complaints about "smelling like paint"... I mean yes they are made to order so they do smell a bit coming out of the packaging but just aired them out for a day and was fine! They are not waterproof but do not claim to be so that is fine and the winter boots are super warm. I would say they are also true to size and I like to go half size up to wear thick socks.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Ali express!

After searching I found out they sell them on ali express (they come from china) the price difference is outrageous. So all they basically do is dropship and steal your money.

21 December 2024
Unprompted review
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Reply from Rogue + Wolf

Hi Lucy,

We don’t sell on AliExpress and we don’t drop ship. All of our shoes are original Rogue + Wolf designs and are made to order for our customers.

If you’ve seen similar-looking products on other sites, they’re not ours and may be counterfeit. We’d be happy to help you check the authenticity of any item, please reach out to my team directly.

Thank you, Michael

Rated 5 out of 5 stars

My experience with Rogue and Wolf was insanely positive!

My experience with Rogue and Wolf was insane. I was really surprised by the service. Responses were really quick and I had some extra wish for my shoes which were considered without hesitation.
All mails i received were written by actual people and not automated which is not the case often.
Super sweet team it seems!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Good quality

The customer service was good and they kept in constant contact. The quality of the items were good, just not for me on this occasion. Thank you for dealing with this so quickly. The delivery was quick also.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Feedback

I'm grateful to the customer service as they were helpful with the return process.
A little bit of feedback: my husband and I own a couple of long sleeved tops (Crystal Queen and Alive/Dead). 3 years and many washes later, they are still in very good condition (both made in Turkey). Same with the tote bag; very good quality and made in Latvia.
Sadly, the new printed boots didn't suit me or my husband and they crinkle on sides like wellies do. But they do look very pretty!
I would highly suggest items to be made in Europe as they seem to be of higher quality, like your old tops and cardigans. They were so so good!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Oh Rogue and Wolf

Oh, cherished pairs that grace my stride,
Amanita and Wild Flower, side by side.
From Rogue and Wolf, a masterful design,
In gothic splendor, you intertwine.
Amanita pair, with mystic charm,
In vegan leather, soft and warm.
Red hues like twilight's dying glow,
With each step, my spirits grow.
Wild Flower pair, a gentle touch,
Delicate blooms, I love so much.
In the meadows, you softly bloom,
Bringing light to the darkest room.
Together, you cradle every stride,
In your embrace, my feet abide.
Through shadowed paths and moonlit streams,
You carry forth my midnight dreams.
Elegance and strength combined,
In you, my solace I find.
Rogue and Wolf, a name so proud,
In your beauty, I'm enshrouded.
An ode to you, my cherished pairs,
With every step, I breathe the air
Of mystic nights and hidden lore,
In your embrace, I adore.

24 December 2024
Unprompted review
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Reply from Rogue + Wolf

That is adorable, how did I miss the best review in the history of reviews? XD
Thank you so much!
Michael, co-founder and technical director

Rated 5 out of 5 stars

I purchased a pair of boots and got one…

I purchased a pair of boots and got one pair free. I ordered them on 03 Dec and received them on the 21 Dec; well within the timelines for postage advertised. They were coming from China so be aware that it does take a while. There was a slight smell to them which I believe was the glue but that can only be expected having been packaged up for around 2 weeks. A little airing won't hurt. The fit exactly and they feel very comfortable. One pair for me and the other a nice surprise for someone just after Christmas! Nice things are worth waiting for and unusual too :) Love them, thank you.

21 December 2024
Unprompted review
Rated 2 out of 5 stars

NOT WATERPROOF.

The boots i ordered took 3 weeks to arive. They looked good, fit niceley, are warm and confortable. But... the boots are NOT WATERPROOF. Thats realy stranges for autumn/winterboots. Walking in the rain left me with soakingwet soks and feet. Living in the Netherlands were it rains most of the time... the boots are pretty useless. So, think twice before buying.

6 November 2024
Unprompted review
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Reply from Rogue + Wolf

Thanks for calling this out and sorry for the soggy socks. Our Winter Boots are designed for warmth and everyday wear, not sustained rain. We’ll make that clearer on the product page.

Please email care@rogueandwolf.com with your order number and we’ll arrange a free return and either refund in full or help you swap to another style.

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