Gareth was an excellent estate agent throughout our experience with Rok Marsh. He was incredibly friendly, always available and so helpful at every stage of the process. Nothing ever felt like too muc... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Danielle Kelly made the process of buying our new home very easy from making our initial offer, right up to completion. She was always able to answer any questions we had, and more importantly chase... See more
Company replied
We would like to say the biggest thank you to Garreth for all that he did when selling our house- genuine, honest, professional and calm mannered from start to finish. Garreth maintained really goo... See more
Great experience with ROK Marsh. They communicate clearly, are polite, professional and just lovely. They go above and beyond and think outside the box about how to attract new buyers for more viewing... See more
Company replied
Company details
Written by the company
Positive in Property, Passionate about People. -Who are we and what do we do? Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas. The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process. -So how does it work? We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions. -Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property. We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you. -Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards. -Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction. -Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa! -Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain. -Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services. -We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment. https://www.facebook.com/ROKMarsh/
Contact info
Gatcombe House, Copnor Road, PO3 5EJ, Portsmouth, United Kingdom
- 02393233267
- info@rokmarsh.co.uk
- rokmarsh.co.uk
Excellent Service
Danielle Kelly made the process of buying our new home very easy from making our initial offer, right up to completion. She was always able to answer any questions we had, and more importantly chase up the chain when required!
20 March 2026
Unprompted review
Reply from ROK Marsh
Thank you for your lovely review. We're so pleased to hear that Danielle made your buying journey smooth from offer through to completion.
Congratulations on your new home and thank you again for choosing ROK Marsh!
Positive experience, thanks to Garreth!
Garreth was fantastic throughout our process of purchasing a new property! We faced some complications, as often happens when buying a house, but Garreth was present throughout, kept regular contact and remained positive which we needed. Every question we had was answered by Garreth and we can’t fault the support he provided. Highly recommend Rok Marsh and particularly Garreth!!
25 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your lovely review. We're delighted to hear Garreth was able to support you throughout your purchase, especially during the more challenging moments.
Congratulations on your new home and thank you for recommending ROK Marsh! 💚
Remortgage and selling
I did a remortgage and put my house on the market ! Leoni was amazing with my mortgage as the deadlines were tight and she kept in constant communication with me. Matt and his team were great with the house and viewings and the app was really useful.
7 April 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your great review. We’re really pleased to hear Leoni was able to support you through the remortgage, especially with tight deadlines, and that Matt and the team made the sales process smooth too.
Glad you found the app helpful as well!
We really appreciate your feedback and wish you all the best with your next move 💚
26 fern Rd via Rokmarsh
Always had a good rapport/relationship with Danielle Kelly of Rokmarsh. She kept me informed of all visits /checks that had to be carried out aswell as any issues I may have had during my 3yr tenancy and it was just a shame that the constant rent increase forced my hand to leave. Overall my experience with Rokmarsh was positive and have no complaints.
10 March 2026
Unprompted review
Reply from ROK Marsh
Thank you for your kind review and honest feedback. We’re really pleased to hear you had a positive experience and built a great relationship with Danielle during your tenancy.
We understand how difficult rent increases can be and truly appreciate your understanding. Wishing you all the very best in your next home, and thank you again for choosing ROK Marsh 💚
Great experience with ROK Marsh
Great experience with ROK Marsh. They communicate clearly, are polite, professional and just lovely. They go above and beyond and think outside the box about how to attract new buyers for more viewings. I have now accepted an offer and they have even helped with the process of me buying my next house.
1 April 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your lovely 5-star review, it really means a lot to the whole team.
We’re delighted to hear you had a great experience with us and that our communication, proactive approach and marketing ideas helped secure your offer. We always aim to go above and beyond, so it’s fantastic to know you felt supported not only with your sale, but also with your onward purchase too.
Wishing you all the best with your next move we’re here every step of the way if you need anything further.
Thank you again for choosing ROK Marsh 💚
— The ROK Marsh Team
Garreth was amazing
Garreth was easily the best estate agent I have ever worked with.
Our move, despite being only a 3 house chain, had a lot of moving parts, and required a lot of hand holding and guidance from the estate agents.
Garreth could not have been more helpful. He bent over backwards to communicate progress, he stepped in to communcate with other parties where required and kept me constantly informed.
Garreth is clearly very good at his job, and loves it, and it shows. He really has been excellent to work with, for my sale and my purchase.
25 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for such a fantastic review 😊
We’re absolutely delighted to hear about your experience with Garreth. Even smaller chains can sometimes become complex, so having someone there to guide, communicate, and keep everything moving makes all the difference and it’s great to hear Garreth provided exactly that.
Thank you again for your kind words and for trusting ROK Marsh with your move. We’re so pleased we could help you through the process and wish you all the best in your new home! 🏡✨
Danielle Kelly representing ROK Marsh…
Danielle Kelly representing ROK Marsh Estate Agents was thorough, demonstrated extremely professional diligence and willingness to go that extra mile to smooth the way to a mutually rewarding sell with a cheerful attitude and distinctly individual winning style! I would recommend her as first call to handle property sells within the Portsmouth area.
20 March 2026
Unprompted review
Reply from ROK Marsh
Danielle will be absolutely delighted to read your kind words.
We also love the mention of her cheerful attitude and individual style that’s Danielle through and through!
Thank you again for your recommendation, it really does mean a lot. We're so pleased Danielle could help make your sale a smooth and rewarding experience 🏡✨
We had an outstanding experience…
We had an outstanding experience working with Leoni and Matt at Rok Marsh Solutions throughout our first home purchase. As first-time buyers, we had so many questions and uncertainties, but they supported us every step of the way with patience, clarity, and genuine care.
Their communication was excellent from start to finish — always quick to respond, easy to reach, and proactive in keeping us updated. They explained everything in a way that was simple to understand, which made a huge difference in helping us feel confident and informed throughout the process.
Leoni and Matt truly went above and beyond to secure the best deal for us and made what could have been a very stressful experience feel smooth and manageable.
We’re incredibly grateful for all their help and wouldn’t hesitate to recommend them to anyone, especially first-time buyers. Thank you both for helping us achieve such an important milestone!
Many thanks
Paul & Katie
18 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much, Paul & Katie, for such a wonderful review and congratulations on your first home! 🏡✨
We’re absolutely delighted to hear that Leoni and Matt were able to support you throughout your first home purchase. Buying your first property can feel overwhelming, so it’s fantastic to know their patience, clear communication, and guidance helped you feel confident every step of the way.
Leoni and Matt will be especially pleased to hear your kind words. Going above and beyond and making the process as smooth and stress-free as possible is exactly what we aim for, so it’s lovely to hear this reflected in your experience.
Thank you again for your recommendation it really means a lot to the whole team. Wishing you both lots of happiness in your new home and congratulations again on such an important milestone! 😊
Perfect Start To This Journey
I spent Saturday morning checking out a two-bedroom terrace in Copnor, and it’s a property with a lot of heart. While I’d probably look at putting my own stamp on the kitchen and bathroom, the bones of the house are great - especially the summer house - the additional space is brilliant.
Garreth from ROK Marsh showed me and my mum around. He was really chilled and easy to deal with, which made the whole viewing feel relaxed rather than a high-pressure sales pitch.
He clearly made a good impression, though, because as soon as we left, my mum turned to me and said, “He was nice!” I had to remind her that I’m looking for a house, not a boyfriend!”
It’s a lovely property, and the only reason I’m not rushing to put an offer in is simply because it’s the very first one I’ve seen on this journey. If this is the starting point for my search, the bar has been set pretty high.
Huge thanks to Garreth for being so helpful and making the first viewing a positive one and to my mum for making it a memorable one! 😂🙈
14 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for such a lovely (and entertaining!) review 😂🙈
We’re so pleased your first viewing has set the bar high – what a great place to start your property journey! That Copnor terrace really does have so much potential, and we love that you spotted the summer house… it’s always a winner.
Garreth will be smiling at this – “chilled and easy to deal with” is exactly what we aim for, so we’re glad he made you both feel comfortable (and clearly passed the mum test too! 😉).
Best of luck with your search, and if that first one is anything to go by, you’ve got some exciting viewings ahead. We’ll be here whenever you’re ready! 🏡
FTB - looking at options
I'm a first time buyer, and started looking at properties through rightmove and found one that is being sold by ROK Marsh
Had some viewings with Stuart who was really helpful and recommended a different property to the original enquiry which I actually preferred but hadn't seen online yet
really helpful and good experience, just happened to be that the property I ended up putting an offer in was with a different agent, but would recommend to anyone else especially FTBs as was able to get a lot useful info on the viewings
6 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your lovely review 😊
We’re really glad you had a positive experience with Stuart, he’s great at understanding what people are looking for and thinking outside the box, so it’s brilliant to hear he could show you something you hadn’t even seen online yet!
Buying your first home can feel like a lot to take in, so we’re always here to offer guidance and make things as clear and stress-free as possible, whether you end up buying through us or not.
Wishing you all the best with your purchase, such an exciting step! 🏡✨
Danielle Kelly was very professional…
Danielle Kelly was very professional and helpful with selling our house from start to finish. She was fantastic in dealing with the other vendors and our buyers. She dealt with any issues that arose efficiently and kept us up to date on all necessary matters. We could always contact her when we needed to, which was very reassuring. I would definitely recommend using Danielle to help sell your house.
27 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your kind words. It was an absolute pleasure helping you with the sale of your home. Danielle always strives to make the process as smooth and stress-free as possible, so it’s great to hear that you felt supported and kept informed throughout.
We really appreciate your recommendation and wish you all the very best in your next chapter.
5 Stars - Amazing Service!
5 Stars! Such an Easy Process!
Matt and the whole team at ROK Marsh including Lilly an Aleah were amazing. From initial viewing to managing the offer process, they offered clear and quick communication throughout. After our offer was accepted, they did not stop keeping us up to date throughout the survey process, exchange and finally completion. They even got us a lovely bottle on completion day to say congratulations!
Thoughtful, quick, compentent and efficient is how I would describe the whole team at ROK Marsh.
Thank you!
27 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for the lovely review and the 5 stars!
Matt, Lilly and Aleah will be really pleased to read this. Buying a home can feel like a lot at times, so we always try to keep things moving and keep everyone updated along the way. It’s great to hear you felt supported from the viewing right through to completion.
We’re glad you liked the little bottle on completion day too, such a nice way to celebrate getting the keys!
A great experience with Lilly and ROK
I have met Lilly twice for a viewing and second viewing. She is so friendly, helpful and professional. If she doesn't know the answer, she goes and finds out and comes back quickly. Lilly is also relaxed and not pushy when looking around the property, which makes the process much less stressful. Thanks Lilly.
4 March 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for the lovely review.
Lilly will be really pleased to read this! She always tries to make viewings feel relaxed and helpful rather than pressured, so it’s great to hear that came across when you were looking around the property. And if she doesn’t know something straight away, she’ll always make sure she finds out and gets back to you quickly.
Thanks again for taking the time to share your experience, it really means a lot to the team at ROK Marsh.
Danielle was so helpful and gave a fast…
Danielle was so helpful and gave a fast response to any questions we had. Having had a bad experience with first agent we used, this was very much appreciated. We can't thank her enough.
27 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your kind words.
We’re absolutely delighted to hear that Danielle was able to support you and respond quickly to your questions. Providing clear communication and a smooth experience is so important to us, especially after you’d had a disappointing experience previously.
We’ll be sure to pass your lovely feedback on to Danielle, she’ll be thrilled to hear it.
Wishing you all the very best and thank you again for taking the time to share your experience.
5 stars!!!
5 stars!!!
Huge thanks to Garreth for helping me sell my flat. It wasn’t a straightforward journey, but he made the whole process far easier than I expected and kept everything moving.
Also want to thank Lilly, Aleah and Lay for their support with the final completion stages. Great service all round.
27 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that Garreth was able to guide you through what wasn’t the most straightforward journey and make the process feel much easier than expected. Keeping things moving and supporting our clients every step of the way is exactly what we aim to do.
We’ll also be sure to pass your thanks on to Lilly, Aleah and Lay for their support through to completion, they’ll really appreciate the recognition.
Congratulations on your sale, and thank you again for taking the time to share your experience!
I would like to say thank you to…
I would like to say thank you to Danielle and Stuart.
Danielle was welcoming, friendly and knowledgeable during our first house viewing as a family, making us feel comfortable and well-informed.
Stuart provided great communication, knowledge and a friendly follow-up call, which was incredibly helpful and reassuring.
Their combined efforts made our experience very positive, and we would highly recommend them.
26 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your wonderful review.
We’re delighted to hear that Danielle made such a positive impression during your first family viewing. Creating a welcoming, comfortable and informative experience is exactly what we strive for.
It’s also fantastic to know that Stuart’s communication and follow up support were helpful and reassuring throughout the process.
We truly appreciate your recommendation and your kind words about them both. We’ll be sure to pass your feedback on to Danielle and Stuart, they’ll be thrilled to hear it.
Wishing you all the very best, and thank you again for sharing your experience.
Lilly and Gareth have been absolutely…
Lilly and Gareth have been absolutely fantastic throughout the property search. From the very beginning, they have been incredibly supportive, always making time to view properties and ensuring I had all the information I needed to make informed decisions.
Their communication has been excellent at every stage.
I truly appreciate their professionalism, dedication, and positive attitude. Working with Lilly and Gareth has been a genuinely pleasant experience, and I am very grateful for all their help and support.
Thank you.
25 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your thoughtful review.
We’re absolutely delighted to hear that Lilly and Gareth have been so supportive throughout your property search. Making time for viewings, providing clear information, and maintaining strong communication at every stage are all things we pride ourselves on, so it’s wonderful to know that reflected in your experience.
Your kind words about their professionalism, dedication and positive attitude will mean a great deal to them, we’ll be sure to pass your feedback on.
Thank you again for taking the time to share your experience. We’re very grateful for your trust and wish you all the very best moving forward.
Stuart is very kind
Stuart is very kind, accommodating and intelligent.
19 February 2026
Unprompted review
Reply from ROK Marsh
Thank you for your lovely review.
We’re so pleased to hear that you found Stuart to be kind, accommodating and knowledgeable. Providing thoughtful, professional support is something we pride ourselves on, and it’s wonderful to know that this was reflected in your experience.
We’ll be sure to pass your kind words on to Stuart, he’ll really appreciate it.
Thank you again for taking the time to share your feedback.
Business Networking events
I attended one of their business networking events and found it to be very friendly, professional and relevant for my new accountancy business - well done Matt and his team!
3 February 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your great feedback.
We’re delighted to hear that you enjoyed the free networking event hosted by ROK Marsh and found it friendly, professional and relevant for your new accountancy business. Creating a welcoming environment where local businesses can connect and grow is exactly what we aim to achieve.
We’ll be sure to pass your kind words on to Matt and the team, they’ll really appreciate it.
Wishing you every success with your new venture, and we hope to see you at another event soon!
Dealing with Lilly and Rok Marsh as a…
Dealing with Lilly and Rok Marsh as a company has been amazing. Nothing was ever too much trouble. Lilly was so personable and reassuring with each step of our buying process. I cannot recommend Lilly and the team at Rok Marsh enough. You made something that should have been stressful easy and fun. Thank you Lilly and team.
30 January 2026
Unprompted review
Reply from ROK Marsh
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that your experience with Lilly and the team at Rok Marsh was such a positive one. Buying a property can often feel stressful, so it’s wonderful to know that Lilly’s personable and reassuring approach helped make the process feel easy and even enjoyable.
Nothing being too much trouble is exactly the standard we aim for, and your recommendation truly means a great deal to us. We’ll be sure to share your kind words with Lilly and the wider team.
Thank you again for your trust and support and congratulations on your purchase!
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