Paul Rollings Electrical Reviews 8

A very helpful excellent family business
Fitting solar panels neat and tidy and quick in there work
Also came back to help me sort out the forms by selling my excess energy back to the grid
And extra support if and when I might need help

T

At the outset, Rolling Renewables seemed like a dream come true. Quick to respond, they conducted a site survey and whipped up a quote faster than you can say "solar panels." With all my research and a clear vision of what I wanted and where I wanted it, I thought this was a match made in eco-heaven. I had sourced my own kit and simply needed Rolling Renewables to handle the installation and the all-important MCS paperwork to enable me to export excess electricity back to the grid.

The Red Flags Begin to Wave
The first red flags fluttered in the wind during the installation. There were a few critical elements of the install that the staff failed to clarify with me. I put in extra effort to keep things moving, thinking it was a small hiccup. In hindsight, had I known then what I know now, I would have drawn a line in the sand and gone with a different installer.

Communication Breakdown
The installation kicked off in late April and wrapped up in early May. Another communication issue reared its head regarding my GSE in-roof mounting system. They didn’t update me on this until I chased them down several weeks later, asking when the install would be completed. The upsetting part? They didn’t just fail to tell me the issue—they somehow made it feel like it was my fault.

The Installation Team to the Rescue
Kudos to the installation team—they were brilliant. They completed their part efficiently. However, when I called about the MCS paperwork, I was told they were too busy with an upcoming exhibition. It felt like they had taken my money and now couldn’t be bothered. I followed up again a couple of weeks later and was met with a slew of implausible excuses for the delay.

Stuck in Solar Limbo
It's been three months since the installation, and my DNO is still waiting for commissioning paperwork—something that should have been completed on the day of the install. Oddly, the paperwork was dated a month after the actual installation. All I want is an export MPAN, but they can’t seem to be bothered. Meanwhile, I’m pushing approximately 25-30 kWh per day back to the grid without getting any rebate because the office team is too busy.

The Final Straw
My contention is that paperwork is part of the installation and should be treated with the same importance so customers can move forward. It’s a process, albeit complex, but essential. Now, I find myself caught in a void, going round in circles with a company that makes promises they don’t deliver on.

If you’re considering Rolling Renewables, be prepared for a ride—a renewable rollercoaster that might leave you wishing you had taken a different path.

exceptional. accurate quote. good team. quick, efficient, clean, accurate. pleasant workers and good communication. thoroughly recommended.

Paul came out to test and certify our electrical installations. He was on time and his quote was very reasonable. He was both extremely professional and helpful. We were very impressed with his work ethics and his friendliness. I have no hesitation in recommending him and intend using his services whenever I need electrical work done

Paul and his team did an excellent job of my rewire got the whole job done in quick time.
Not being sure exactly where I wanted sockets/switches etc they used their common sence and experience to position them.
I would not hesitate to recommend them for any electrical work you may want doing.

John b

Paul came to do an inspection of the electrics in my new property plus a certificate for the work. Paul was very friendly and informative the work was very reasonably priced. I have since recommended Paul to some friends.

Paul responded to my call for advice re my 'in the wall fire' very quickly he went out of his way to get the correct item needed to get it going again. He then replaced my out of date fuse box checking every switch and plug in the house with such efficiency. I would certainly recommend Paul to all my friends

I have no hesitation in recommending this company. Paul was prompt in providing a very reasonable quotation for electrical safety testing, which was carried out within a few days of asking. I was impressed at how thorough he was - almost half a day in my property and I received the report that evening. He clearly has a pride in his work and values his local excellent reputation. He was courteous and friendly throughout the process