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Rated 5 out of 5 stars

Having moved a few times over the last few years we were anxious about what estate agent to use this time as past experiences were unpleasant and very stressful. Our friend’s recommended Rolstons’ Wat... See more

Company replied

Rated 5 out of 5 stars

From start to finish they were helpful professional and contactable. Once the sale was agreed we were passed to Danielle who was amazing she kept us up to date and resolved any issues that arose and... See more

Company replied

Rated 5 out of 5 stars

Everyone at Rolstons were very helpful and friendly and all very professional when it came to marketing and selling our property. From Matthew who helped us at the start by patiently ensuring we m... See more

Company replied

Rated 5 out of 5 stars

Rolstons went above and beyond in both marketing my property and dealing with all the queries along the way. They made an extremely stressful experience much easier by their competence. From Mathew... See more

Company replied

Company details

  1. Estate Agent

Written by the company

Rolstons is Watford's number one estate agent covering Hertfordshire and London. Rolstons specialises in residential sales, lettings and property management.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The team was always following up…

The team was always following up progress and at hand to answer any questions. The service was prompt and staff friendly.

16 August 2024
Unprompted review
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Reply from Rolstons

Hi Kathy, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 5 out of 5 stars

Real professionals the whole team from…

Real professionals the whole team from the start of selling my property till the end- the support was amazing great communication and listening all the way- I would definitely recommend this estate agents they really give you a first class service. To all the staff thank you so much and especially Paul.

10 September 2024
Unprompted review
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Reply from Rolstons

Hi Kim, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 4 out of 5 stars

Experience from a first time buyer

As a first time buyer, I am greatly appericated with the support by Paul Gillespie. His professional knowledge and dedication smoothen the process and minimise the friction between all parties. would definitely recommond to any buyers looking to purchase a property in Watford.

30 August 2024
Unprompted review
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Reply from Rolstons

Hi Chun, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 5 out of 5 stars

A highly recommended estate agent

The team at Rolstons were always friendly, professional and extremely helpful from my first call with them; there was always someone available for advice or support and they worked to make the sale of my house go through quickly and smoothly, I would highly recommend them.

13 August 2024
Unprompted review
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Reply from Rolstons

Hi Sarah, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 5 out of 5 stars

Exceptional service: Rolstons went above and beyond to make my challenging sale a success!

I am so glad I chose Rolstons for my move. It was an incredibly challenging sale because I was selling my house with my ex, but the entire team—Stephen, Scott, and Paul—worked tirelessly to ensure the sale went through.

From the beginning, Stephen was highly professional when evaluating my home, offering a very competitive agency rate of just 1%. Scott was also fantastic, arranging numerous viewings for my house and giving me advance notice when new listings were about to go live, allowing me to visit them early.

Last but certainly not least, Paul Gillespie, the Founder and Managing Director at Rolstons, went truly above and beyond anything I have ever experienced to make this sale happen. He worked diligently with everyone involved in the chain and managed communications with my ex, which was extremely challenging. Even when others went on holiday during the sale, Paul kept everything moving and made sure it got done right up until the very end.

If it weren't for his unmatched dedication, professionalism, patience, and focus, the sale would never have been completed, and I would have been in a very difficult situation.

For any future moves, I will definitely work with Paul and his team at Rolstons. They have truly set the benchmark for what estate agents should be.

27 August 2024
Unprompted review
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Reply from Rolstons

Hi Samantha, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Stephen, Scott and Paul

Rated 5 out of 5 stars

Very Professional Service

Rolston’s Watford is in good hands - Paul Gillespie. Our first deal fell through and I was not very appreciative of estate agencies as such, but Rolston’s changed this. They were very helpful, interactive and professional throughout the deal. Paul kept us well informed throughout and tried his best to keep the process on track. The completion was achieved in stipulated duration with reasonable price target.

23 August 2024
Unprompted review
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Reply from Rolstons

Hi Deepak, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 5 out of 5 stars

I used Rolstons for lettings

I used Rolstons for lettings, and my property was rented with multiple offers within days. The service was very professional, and everything was very quick and smooth. I want to thank Breydon from Rolstons Lettings and Kerri from Property Management who made it happen. Excellent customer service. Thank you.

5 August 2024
Unprompted review
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Reply from Rolstons

Hi Sam, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul

Rated 5 out of 5 stars

Watford Sale

I have been dealing with Matthew at Rolston's for over a year now and have found him and the Rolston's team excellent. It has been an extremely challenging sale with issues no one could have foreseen but Matthew has gone above and beyond to assist and help the sale progress through to exchange.

I would not hesitate to recommend Rolston's and use them again.

19 August 2024
Unprompted review
Rolstons logo

Reply from Rolstons

Hi Sarah, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Matthew

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