Ordered a wrong case. Instead of S22, got A22. Rome exchanged it with problems and even got a better deal on the S22 cases. I like these lightweight and durable cases because they're the same that V... See more
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Good cell phone case except for one little design flaw. The kickstand has a very small tip that breaks very easily if you are not careful when sliding it. However, Rome Tech has been good by replacing... See more
My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... See more
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... See more
Company details
Written by the company
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Contact info
141 Route 130 S Ste I # 307, 08077, Cinnaminson, United States
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
4.6
Excellent
189 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I order my phone case and got it right…
I order my phone case and got it right away.
It was just like my old phone case.
10 October 2023
Excellent customer service!
9 October 2023
Great value for the money
I have had my case for Galaxy phone for a month. The case works very well. No complaints. Great value for the money. I wanted a case with a belt clip and this one does everything I had in mind for much less than I have spent before.
9 October 2023
Very secure holster
Product arrived quickly. VERY snug fit. Very secure clip. Highly recommended, better than the multi-piece and cumbersome OtterBox.
12 October 2023
Great case
I wear my case everyday. I like that the built in kickstand is good for vertical and horizontal use. The case is also good at protecting the phone.
13 October 2023
CMOS Battery
They emailed to check exact model number of laptop, prior to shipping the CMOS battery. Shipping was on time, pretty good from US to AUS.
6 October 2023
Recently made great customer service a purchase that arrived…
Recently made a purchase that arrived as a mistaken item. I then received above and beyond communications from Rome Tech ( several pleasant, unsolicited and sincere inquiries regarding how to correct the issue). Five stars for customer service !! … which sadly fails a lot these days
2 October 2023
Fast delivery
Concerned it wasn’t going to fit but worked like a charm in my Lenovo yoga
28 September 2023
The best case!
The Samsung Galaxy Z Flip 5 Shell Holster Combo Case with MagSafe fits perfectly. It looks really nice, and it's well made. It is great to the touch. The price, fast delivery, and customer service are to be commended.
25 September 2023
Late delivery…Bad quality -F
Took 3 weeks for international delivery and then asked for more money to expedite!
Also had to pay delivery charges since they didnt oay so costs double.
Plus bad euality!!! Will not recommend !!
5 September 2023
Reply from Rome Tech Cases
Dear Sam,
We are truly sorry to hear about your experience with our delivery service, and we appreciate your feedback as it allows us to continually improve our services. We would like to take this opportunity to clarify a few points and address your concerns.
1. **Delivery Estimates:** We strive to provide accurate delivery estimates during the checkout process. Our economy international shipping generally takes 2-4 weeks, while USPS First Class International is expected to take 7-21 business days. Based on our records, you placed your order on September 5th, and the package was successfully delivered to Dubai on September 19th, which falls within our estimated delivery timeframe.
2. **Expedited Shipping:** We understand that you were expecting the package within 3 days. While this timing is not standard for international shipping, we aimed to accommodate by offering to reship the order via UPS 3-day service. We shared a screenshot of the shipping cost, amounting to $41, to maintain transparency, and intended to cover the cost of the phone case ($20) to assist further.
3. **Customs and Import Duties:** We apologize for any inconvenience, but customs and import duties are the responsibility of the customer, as is standard with international shipping. These charges are not within our control and can vary depending on the destination country.
We understand the importance of meeting our customers’ expectations and sincerely apologize for any miscommunication or misunderstanding that may have occurred. We value your business and would like to make things right. If there is anything specific you would like us to do to resolve this issue, please let us know, and we will do our best to accommodate your request.
We hope that despite this experience, we will have another opportunity to serve you better in the future. Please do not hesitate to reach out to our customer service team at support@rometechcases.com or +1 856-336-8157 if you have any further questions or concerns.
Thank you for your understanding, and we look forward to the opportunity to regain your trust.
Sincerely,
Rome Tech Customer Service
Seamless and helpful
4 September 2023
The holster fits our unusual phone…
The holster fits our unusual phone perfectly. The item is strong and works well. The price I saw was what I was charged. It arrived in the window of time we were given. This is a great company, very considerate of their customers, and selling good product.
5 September 2023
When they say 5-8 days
When they say 5-8 days, it is real!!
But well worth the wait.
The stand is cool. And my old ass can see the red 😉😒
7 September 2023
Laptop CMOS battery
Laptop CMOS battery. I think you need to use a different shipping service. I selected the fastest option (2 - 5 days) and USPS has yet to deliver although it says it shipped a week ago and there is no reliable tracking information.
5 September 2023
Low durability
Low durability. Had to buy a second one because the last one broke after a year. On the plus side, this is the only case that meets my needs.
4 September 2023
While there was a problem with the…
While there was a problem with the initial order, they fixed incredibly quickly. I would order from them again!
1 September 2023
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