Romi's Electronics Reviews 50

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 1 out of 5 stars

Falsifiers and thieves bought a Dell computer from them and when I opened the box it was cracked and dysplay does not work I try to get to them but does not answer or branch and in ajman I will call t... See more

Rated 1 out of 5 stars

This is a genuine review for Romi’s Electronics. I purchased a Sony a7 IV camera from Romi earlier this year. The camera later developed a fault, so I returned it for repair. (Sony will not re... See more

Rated 1 out of 5 stars

The camera was never sent to me. When I complained after two weeks, I then got a dispatch tracking number for Royal Mail within a few minutes, however another few days and the company never d... See more

Rated 5 out of 5 stars

This was the first time I have used Romi's Electronics but overall it has been a good experience. The site advertised a ten working day delivery time and it probably took around three weeks which I wa... See more

Company details

  1. Camera shop

Written by the company

Romi’s Electronics Limited is UK based local online retailer and selling electronic goods like camera, camera lens, camcorders, mobile phone, smart watch, tablets and their accessories at most affordable prices. Entire motive to start this business is to offer local experience in International version products at most affordable prices by offering local support.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

50 reviews

5-star
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1-star

Replied to 45% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

I bought a Dell computer from them and…Broken computer

Falsifiers and thieves bought a Dell computer from them and when I opened the box it was cracked and dysplay does not work I try to get to them but does not answer or branch and in ajman I will call the police and see what happens. I do not recommend this company. it does not deserve any star is a fake company and I do not recommend you to take from this site criminals and forgers. ... they closed all messages no one can write you are thieves.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

This is a genuine review for Romi’s…

This is a genuine review for Romi’s Electronics. I purchased a Sony a7 IV camera from Romi earlier this year. The camera later developed a fault, so I returned it for repair. (Sony will not repair anything under warranty that is not an EU product – Romi imports his stock from Asia, so anything you buy from him has no valid warranty in the UK or Europe.)

Communication with Romi has been incredibly frustrating. He only replies when I send strongly worded emails and ignores most messages in between. Every time he does reply, it’s the same story – “it’ll be with you next week” – but weeks turn into months and still nothing. I have now been without my camera for months, and getting a straight answer from Romi is like getting blood out of a stone.

There’s no phone number to call, no proper customer service, and no accountability. The prices might be cheap, but you pay for that with non-existent support and a total lack of warranty protection.

You’ll wait ages for your order to arrive, and if your product goes wrong, you’ll likely end up stuck – no product, no communication, and no clear path to getting your item repaired or returned.

I strongly advise everyone to avoid Romi’s Electronics.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

They are 100% fraud and scam

They are 100% fraud and scam. report them. and please never buy anything from them

17 September 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hello Reviewer,

Thank you for your feedback. We would like to formally clarify that this review does not pertain to our company. Recently, we identified that certain fraudulent individuals have created fake TikTok profiles in the Middle East region using our brand name with the intent to defraud unsuspecting customers.

Despite submitting multiple requests to TikTok, no remedial action has been taken. As a result, we have escalated this matter by filing an official police case in the United Kingdom and have provided all supporting evidence to TikTok as well.

We take the integrity of our business and the trust of our customers extremely seriously. We kindly advise all customers to engage only through our official channels to ensure a secure and genuine experience.

Regards,
Romi's Electronics Limited

Rated 1 out of 5 stars

These people's are froud

These people's are froud. Be careful without checking not receiving any order bee safe.

15 September 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hello Reviewer,

Thank you for your feedback. We would like to formally clarify that this review does not pertain to our company. Recently, we identified that certain fraudulent individuals have created fake TikTok profiles in the Middle East region using our brand name with the intent to defraud unsuspecting customers.

Despite submitting multiple requests to TikTok, no remedial action has been taken. As a result, we have escalated this matter by filing an official police case in the United Kingdom and have provided all supporting evidence to TikTok as well.

We take the integrity of our business and the trust of our customers extremely seriously. We kindly advise all customers to engage only through our official channels to ensure a secure and genuine experience.

Regards,
Romi's Electronics Limited

Rated 1 out of 5 stars

Bakwas fake no response no good…

This is fake fake fake i m ordar the laptop i give the money first but not responding no reply fake nd froud

26 August 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hello Reviewer,

Thank you for your feedback. We would like to formally clarify that this review does not pertain to our company. Recently, we identified that certain fraudulent individuals have created fake TikTok profiles in the Middle East region using our brand name with the intent to defraud unsuspecting customers.

Despite submitting multiple requests to TikTok, no remedial action has been taken. As a result, we have escalated this matter by filing an official police case in the United Kingdom and have provided all supporting evidence to TikTok as well.

We take the integrity of our business and the trust of our customers extremely seriously. We kindly advise all customers to engage only through our official channels to ensure a secure and genuine experience.

Regards,
Romi's Electronics Limited

Rated 1 out of 5 stars

This is very bad service and froud Romi…

This is very bad service and froud Romi 's electronic

17 August 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hello Reviewer,

Thank you for your feedback. We would like to formally clarify that this review does not pertain to our company. Recently, we identified that certain fraudulent individuals have created fake TikTok profiles in the Middle East region using our brand name with the intent to defraud unsuspecting customers.

Despite submitting multiple requests to TikTok, no remedial action has been taken. As a result, we have escalated this matter by filing an official police case in the United Kingdom and have provided all supporting evidence to TikTok as well.

We take the integrity of our business and the trust of our customers extremely seriously. We kindly advise all customers to engage only through our official channels to ensure a secure and genuine experience.

Regards,
Romi's Electronics Limited

Rated 1 out of 5 stars

This company very fraud,

This company very fraud,
Very slow delivery, then w/out any update from them if u ask,
Wasting time to await for your order,

26 July 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hello Reviewer,

Thank you for your feedback. We would like to formally clarify that this review does not pertain to our company. Recently, we identified that certain fraudulent individuals have created fake TikTok profiles in the Middle East region using our brand name with the intent to defraud unsuspecting customers.

Despite submitting multiple requests to TikTok, no remedial action has been taken. As a result, we have escalated this matter by filing an official police case in the United Kingdom and have provided all supporting evidence to TikTok as well.

We take the integrity of our business and the trust of our customers extremely seriously. We kindly advise all customers to engage only through our official channels to ensure a secure and genuine experience.

Regards,
Romi's Electronics Limited

Rated 2 out of 5 stars

Sony Lens

Purchased lens in 07/05/25 waited and waited. Drop an email no reply.
Dropped a further email to company asking for a credit. Nothing. Ended up going to my credit card company asking for refund.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

£18k IN CHARGEBACKS

Words cannot express my frustration... I placed 2 orders with this "company" a month ago totalling around £18k. Neither orders have been shipped after a month of waiting. I emailed in after 2 weeks and they said that the order is ready to be shipped the next day but they never sent it out. Now they are completely ignoring my emails. Will be opening chargebacks tomorrow. Do not waste your time and AVOID!!!!!!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

RF 200-800

This was the first time I have used Romi's Electronics but overall it has been a good experience. The site advertised a ten working day delivery time and it probably took around three weeks which I was expecting anyway having bought from other grey market suppliers. The lens i bought, an RF 200-800 came well packaged with original box inside an outer box and the price at the time was the best available. Will use again.

30 April 2025
Rated 1 out of 5 stars

I want to say that do not buy any order…

I want to say that do not buy any order from Romis Electronics, it is a fraud company.

17 May 2025
Unprompted review
Romi's Electronics logo

Reply from Romi's Electronics

Hi Rohit Bhagal,

We would like to respond in regards to your review that we are based in the UK and you have posted a review from UAE and suddenly started receiving multiple inquiries from UAE for fraud activities.

After receiving multiple inquiries, we initiated a search and found an almost similar name company based in Dubai. That company seems like a generic website, selling multiple things.

In that case, it is proven that you are a victim of a different company and have posted a review on our trustpilot page where we don't deal in UAE and never served any order. We are limited to the UK only therefore we request you to remove your review because it is impacting our profile without any involvement.

Regards,
Romi's Electronics Limited

Rated 1 out of 5 stars

The camera was never sent to me

The camera was never sent to me. When I complained after two weeks, I then got a dispatch tracking number for Royal Mail within a few minutes, however another few days and the company never dispatched to the Royal Mail

I have asked for a refund and received an email saying it will take 10 working days

So Ready the press the button for a credit card chargeback to get my money back as I suspect no refund will arrive

Lesson learnt

8 May 2025
Unprompted review
Rated 4 out of 5 stars

Overall a positive experience and would…

Overall a positive experience and would use again. The best price I could find and very pleased with the camera.
I did have concerns about delivery, but Romik replied quickly to my emails. The camera was a day late, but I can live with that for the price.

7 May 2025
Unprompted review

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