Rona Shoes Reviews 5,843

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, noting the use of better materials and overall robust construction. Many find the shoes to be exceptionally comfortable, lightweight, and supportive, making them suitable for long hours and various work environments. The pricing is often highlighted as competitive, and the ordering process is described as simple and efficient. However, some people mentioned issues with delivery times, reporting that orders took longer than expected to arrive, and tracking information was not always helpful. A few customers also expressed dissatisfaction with the product accuracy, citing discrepancies between advertised specifications and the actual items received, such as incorrect safety ratings or misleading product images. There were also occasional reports of shoes developing issues like worn-out insoles or structural problems within a few months of use.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, often noting the use of better materials and overall good... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting fast and prompt... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting simple, efficient... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the fair and competitive pricing, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still... See more

Rated 4 out of 5 stars

The shoes are light and comfortable, but the delivery time was very long and tracking was not very helpful. I think they came from China, but no indication was given at the time I placed the order tha... See more

Company replied

Rated 4 out of 5 stars

Nice pictures in comparison to the shoes u get delivered. The only thing that I would do it change the steel to the colour black on the shoes I ordered because u can see the metal through the shoe an... See more

Company replied

Rated 5 out of 5 stars

fair pricing on products and even better on discounts. Honestly fantastic delivery times although a bit late from payments to processing delivery. All round very pleased with the shoes - early days ye... See more

Company replied


Company details

  1. Shoe shop
  2. Safety and work wear
  3. Safety equipment supplier
  4. Work Clothes Shop

Written by the company

Besides safety, these aesthetically designed Safety Shoes and Safety Trainers also provide maximum comfort for your feet to wear all day long. These Steel Toe Cap Trainers for men and for women embedded with a cushioned foot-bed, combined with the breathable mesh lining, helps you to feel soft and comfortable.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lost shoes

Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still have not responded to my emails but overall a good product when I got my second order

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Good looking and comfortable safety…

Good looking and comfortable safety shoes!!! 5*****

24 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Andrei,

Thank you so much, We’re thrilled to hear you find them both stylish and comfortable. Enjoy wearing them and stay safe!

Best regards
Customer Service

Rated 4 out of 5 stars

The shoes are great

The shoes are great. They are light weight and comfortable. I wish they were sold in stores near me and not shipped from China.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great shoes

23 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Mick,
We are happy to help you with this matter.
Thank you,We’re so glad you like the shoes — your satisfaction means a lot to us.
Best regards
Customer Service

Rated 5 out of 5 stars

nice and comfortable shoes

nice and comfortable shoes. customer service also good.

17 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Customer,

We appreciate your support! It's great to know the shoes met your expectations and our customer service was helpful.

Best regards,
Rona Shoes Team

Rated 5 out of 5 stars

Very good

Very good. Quick delivery than expected and shoes very comfortable

17 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Adarsh,
Thank you so much! We’re thrilled the delivery was quicker than you expected and that the shoes are comfortable for you. That combination is exactly what we aim to provide.

Rated 5 out of 5 stars

Easy to order and quick delivery.

5 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Glenn,
Thank you for your feedback! We’re happy that the ordering process was simple and that your delivery arrived quickly. That’s exactly the smooth experience we want our customers to have.

Rated 5 out of 5 stars

My second pair

This is the second pair i have purchased. Definatelty a great comfortable pair of shoes.

Tim - Australia

16 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Tim,
Thank you so much for your loyalty! We’re really glad that your second pair is just as comfortable as the first. It means a lot to us to be your go-to shoes in Australia.

Rated 5 out of 5 stars

Very pleasant to deal with.

Very pleasant to deal with.

14 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Anthony,
Thank you kindly for your feedback! It’s great to know you had such a pleasant experience with us. We always aim to make things as easy and positive as possible.

Rated 5 out of 5 stars

Very confortable shoes,recomended

13 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Gedas,
Thank you very much! We’re glad you’re finding the shoes so comfortable – that’s exactly what we want for our customers. Enjoy wearing them!

Rated 5 out of 5 stars

Nice service and great quality

Nice service and great quality

8 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Bremi,
Thanks for your kind words! We’re happy to know you’re satisfied with both the service and the quality of our shoes. That balance is very important to us.

Rated 5 out of 5 stars

These are the second pair I’ve ordered

These are the second pair I’ve ordered, different style this time but lots of comments on how good they look for safety shoes, not to mention they are really comfortable & lightweight.
My feet are very happy.

10 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Amelia,
Thank you so much for your review! We’re thrilled to hear you loved both pairs – it’s fantastic that they not only feel comfortable and lightweight but also get compliments. We’re very happy your feet are so happy!

Rated 5 out of 5 stars

Great comfy shoes

Great comfy shoes
Speedy delivery

6 June 2025
Unprompted review
Rona Shoes logo

Reply from Rona Shoes

Dear Hay,
Thanks a lot for your kind words! We’re glad to know you find the shoes comfy and that delivery was speedy. That combination makes us very proud.

Rated 1 out of 5 stars

STAY AWAY!!!!

This company will look for any reason to not refund you even after asking within the timeframe and returning the item in good condition.

I sent some shoes back and the pic they sent me was completely wrong with the incorrect order number - telling lies. Then in the correct pic the shoes had nothing wrong with them - lies again.

They just try to get out of a refund once they have your money. Daylight robbery. They just dont care about you so dont even bother with them!

3 June 2025
Unprompted review

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