Roncook Safaris Reviews 

18
TrustScore 4.5 out of 5

4.4

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Company details

  1. Tour operator

Written by the company

We are a Destination Management Company based in Namibia, Botswana and Zimbabwe. We have been in the industry for the last 20years, hence our experience & product knowledge comes as a huge contribution to the team. We try by all means to meets the clients needs, budget & requirements so that they leave Southern Africa with only the best memories and will return again. All our itineraries are Tailor made either for FIT’s, Adhoc Groups, Honeymooners, Families and Incentives. We specialise in the following countries: • Namibia • Botswana • Zambia • Zimbabwe


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.4

All reviews

(18)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful Namibia

The trip went well, according to the itinerary provided by the agency.
Unfortunately, the location of one of the accommodations where we stayed for two nights did not match the program, and it took us a while to contact the agency to understand what had happened (and they were unable to give us an explanation).
The driver was always punctual and attentive, providing us with water and attending to our requests.
The vehicle in which we made all the journeys (many and long) did not have air conditioning in the back, a significant drawback in a country like Namibia.
The hotels were very nice. My suggestion would be to never leave tap water available to guests to avoid confusion. One of my friends arrived at the hotel thirsty and, without thinking, drank from a pretty bottle placed next to some glasses, which cost her three days of her trip...

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Experience was fabulous

Experience was fabulous!
Maybe we preferred to sleep in Sossuvlei instead of Solitaire. But it was good.

The guide was kind and he took care a lot of us.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic time with Roncook safaris

We had a fantastic time with Roncook safaris. We were picked up from Windhoek airport by our guide Kuda who stayed with us for the 10 days we were in Namibia. He was brilliant! His driving was extremely good (and I’m not a good passenger) his knowledge about the areas we visited was in depth and very helpful which helped us enjoy the experience even more.
At every lodge and hotel we stayed at he would check us in ensuring there were no difficulties.
We did many tours and safaris on this trip and the whole package went very smoothly with no hitches.
Kuda is a credit to the company.

16 May 2025
Unprompted review
Rated 5 out of 5 stars
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Reply from Roncook Safaris

That sounds amazing! Namibia is such a stunning country with its vast landscapes and wildlife. It’s awesome that Manuel made your trip so memorable. Your are more than welcome to come back to Namibia. Roncook Safaris Management

Rated 4 out of 5 stars

What a buffet of experiences!

We experienced such an amazing buffet of sites, sights, culture, scenery, wildlife, history, with a great group of travellers and a very knowledgeable guide.

I gave the rating of a 4 star (would have preferred 4.5) as there were a few parts of the trip that weren’t great but, overall, it was an amazing adventure!

14 February 2025
Unprompted review
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Reply from Roncook Safaris

Thank you, Kim and Paul, for your wonderful review! We’re thrilled to hear that you had such an amazing adventure, taking in the sights, culture, wildlife, and history with a fantastic group and a knowledgeable guide. Your feedback means a lot to us, and we appreciate your honesty about the areas that could be improved. We hope to welcome you on another journey soon—maybe next time, we can earn that extra half-star! Safe travels!

Raymond Bere - Director at Roncook Safaris

Rated 5 out of 5 stars

Great English speaking guide with very…

Great English speaking guide with very much knowledge of this part of the country wasn’t quite expecting the kilometres but it’s Africa

9 March 2025
Unprompted review
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Reply from Roncook Safaris

It sounds like you're talking about a tour guide who was really knowledgeable but maybe the distances were a bit more than expected! Africa does have its vast landscapes, so travel distances can be surprising. Thank you once again for travelling with Roncook Safaris

Rated 5 out of 5 stars

Great tour with Claudius

Great tour of Namibia guided by the lovely and brilliant Claudius. He was very knowledgable about a multitude of things from the politics and history to geographical features and animals. Loved it. It was all really well planned and organised and the constant supply of water was very welcome! Thank you!!

23 February 2025
Unprompted review
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Reply from Roncook Safaris

That sounds like an amazing experience! It’s great to hear that Claudius made the tour so enriching with his knowledge of Namibia’s history, politics, and wildlife. A well-planned and organized trip can really make all the difference, especially when there’s plenty of water to keep you refreshed! Glad you had such a wonderful time! - Raymond Bere - GM Roncook Safaris

Rated 5 out of 5 stars

A great discovery of Namibia

We had the opportunity to be a group of only 2 people. It was really a great trip with Zee, à super guide very nice helpful and always worried about our expectations
I recommend Roncook also for the good choice of all accommodations

29 January 2025
Unprompted review
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Reply from Roncook Safaris

Dear Charles, thank you very much for the feedback, we always want our guest to leave as part of the family...

Rated 5 out of 5 stars

Destination is amazing and our guide…

Destination is amazing and our guide Gabriel was really 5* always helpful and friend at any moment. I really recommend Namibia with Roncook Safaris.

5 December 2024
Unprompted review
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Reply from Roncook Safaris

Thank you very much for the feed back. Namibia is an amazing destination. Roncook Safaris Management

Rated 5 out of 5 stars

Brilliant trip

Very knowledgeable guide who gave us plenty of information.
An extremely varied experience

18 September 2024
Unprompted review
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Reply from Roncook Safaris

Thank you very much for the feed back, Roncook Safaris Management

Rated 5 out of 5 stars

Unforgettable trip

We had a great trip. The hotels were very comfortable. The tour allowed us to discover magnificent places. Our guide, Zee, spoke French perfectly well, he was very friendly and very knowledgeable. He taught us a lot about the country, its history, its geography, but also about the fauna and flora, he adapted to our desires and our pace. Thanks to him, long distances by car were not a problem. It was an unforgettable trip.

28 November 2023
Unprompted review
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Reply from Roncook Safaris

Thank you very much for your feed back. We have also Spanish, Germany, Portguese and Italian speaking guides. Roncook Safaris Management

Rated 5 out of 5 stars

Namibia with Roncook Safaris

I have taken 2 Namibia trips with Roncook Safaris and both were excellent! First was northern Namibia with a driver/guide and private SUV. Second was a self-drive to southern Namibia. Raymond Bere organized everything perfectly; the vehicles were clean and well maintained, the hotel choices were outstanding, and Raymond's communication and information emails were detailed and professional. I can't wait to get back and book another trip with Roncook!

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Safari Company…

Roncook Safaris was our tour company for our trip to Namibia. Our guide took us around the country and we did not have to worry about a thing. The accommodations were amazing, and our tour guide, Moses was extremely knowledgeable. This was a fantastic vacation and I highly recommend Roncook Safari.

17 June 2022
Unprompted review
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Reply from Roncook Safaris

Thank you very much for the feedback. Roncook Safaris Management

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