Avoid them. I bought an Adobe Liightroom licence, installed successfully, the app accepted the licence code. Got kicked out after 3 months. No response to email help request.
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See what reviewers are saying
Bought a GPU and an SSD. Requested cancellation within 24h. The cancellation was successful but I never receive my refund. 5 days have passed and the order still shows 'Paid' instead of 'Refunded' o... See more
Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I receiv... See more
I ordered from RonsElectronics because the hard drive I purchased was cheaper than any other consumer I input into a Google search (This also included EBay). This always is a bit of a concern as I’d... See more
Company details
Written by the company
RonsElectronics is a UK based PC Hardware, Retail and OEM retailer and wholesaler. Established in 2021, we operate in the UK. We primarily work OEM wholesalers and large business customers with an emerging e-commerce presence. Our after sales support is extensive and comprehensive, offering both technical and returns support over prolonged periods. Our mission is to continually improve. We invest in our people, our service and internal systems daily, enabling us to provide our customers with the highest possible level of service before, during and after their purchase.
Contact info
6 South Molton Street, W1K 5QF, London, United Kingdom
- reviews@ronselectronics.co.uk
- ronselectronics.co.uk
3.2
Average
250 reviews
Hasn’t replied to negative reviews
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Worth every penny
Not the fastest to reply to messages but I received the product and it is very well packaged and was on the correct delivery date.
4 September 2022
Delivery frustrations
Ordered a processor and memory from this company and they sent both out via Amazon delivery. Amazon are insisting on a one time code to enable delivery but I’ve never received this. Tracking provided by Ron’s hasn’t been updated to even show it’s out for delivery and I’ve had no reply from Ron’s customer service. Amazon have now tried to deliver twice, so if I don’t have the code tomorrow delivery will automatically get sent back 🤬
UPDATE 04/0102022
So Ron’s Electronics have now asked for more information about this review through Trust Pilot but still haven’t bothered to reply to my email of Friday 02/09/2022 about the delivery issue. Are they more concerned about their reputation than providing good customer service?
3 September 2022
Good on line experience.
Found the whole on line experience very smooth. Considering my order was placed prior to a Bank Holiday the delivery was speedy and the 8TB HD I purchased was competitively priced.I would definately seek out RonsElectrics for future purchases!
2 September 2022
I was looking for a new HDD and i found…
I was looking for a new HDD and i found RonsElectronics selling good brands of HDD for a good price. I ordered two 8TB HDD and they arrived after 4 days ,I Benchmarked them on my computer and the performance is good for a HDD,everything is working well the health for the drives are 100% .
Thanks
27 August 2022
STEER WELL CLEAR!!!
STEER WELL CLEAR!!!
Placed an order for x2 40" monitors, which were showing in stock on their website. Used credit card, money was taken. Received email 4 days later saying the order is on the way. No goods received after another 4 days, emailed them to chase. Got an auto response from Zendesk but nothing further after another 3 days so emailed again asking for the order to be cancelled and a refund be issued. Stated that I would be taking it up with card provider if I didn't get a response with 24 hours. Got an email from Liam the next day saying he would look into it and get back to me shortly. Heard nothing more after 7 days so emailed them yet again asking for a refund and threatened to report them to trading standards as well as starting a charge back with credit card provider. Received a refund notification email 2 days later which has now showed up on my credit card.
After reading similar Trustpilot reviews it appears mine is a familiar story. My advice would be to steer well clear!!
1 September 2022
item brand new and spot on
19 August 2022
I bought several parts for my computer
I bought several parts for my computer, the prices are good and the shipping is very fast. It is a 100% trustworthy store.
31 August 2022
POOR CUSTOMER SERVICE
Purchased a WD 4TB my passport external hard drive on the 18/08/2022, item arrived on the 20/08/2022 via Amazon, Ronselectronics sent me a customer return item, the original seal on box was broken and sellotaped , the hard drive was in bubble wrap, the transparent case which was to protect the hard drive was shattered and the hard drive has a dent and crack on the bottom corner.
Emailed the above matter with photo evidences and a new hard drive was sent out and received on the 25/08/2022 BUT received a 2TB instead of 4TB.
Emailed photo proof to Ronselectronics to NO reply. This company DO NOT have a business telephone line nor have a customer service email just a sales address?
VERY DISAPPOINTED CUSTOMER and out of pocket !!!!!
30 August 2022
Excellent custermer service also very…
Excellent custermer service also very good on pricing comparable to other electrical or main stream shopping websites would definitely use again
30 August 2022
Better-than-Amazon price
Better-than-Amazon price. Swift delivery. No issues. Good follow-up. Recommended.
23 August 2022
very good packaging good
29 August 2022
It was excellent service
28 August 2022
Not bad
Not bad, order arrived as described with fast delivery, one thing not that great is after I received the order confirmation, I didn’t not received any delivery noticed or tracking details, it wasn’t quite easy to track the order status
20 August 2022
Fantastic value for money..great…
Fantastic value for money..great delivery..and my boy loves it..so thanks
28 August 2022
Cello TV set
Excellent service kept fully informed if progress recommend this s atite 5*
27 August 2022
I am still waiting to receive this
I am still waiting to receive this. Can you advise please?
26 August 2022
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