Excellent, attentive customer service. Arman was welcoming when we entered the shop, he had all the answers to questions we asked, he was friendly, not pushy or rushed like other sales people, this... See more
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Galaxy S22 Ultra arrived very quickly, in better condition than expected. No scratches - it looked like a brand new phone. Charger and cable included. It was well packaged in a generic box, with f... See more
Ordered late before Xmas but owner rang me and was able to organise express delivery at no extra cost. Still didn’t get it before Xmas but more due to Australian post not able to ship it in time.
A year ago a mate recommended the store to buy a second hand phone. The staff politely and honestly recommended Samsung 9 for what I was going to use it for. I am very satisfied with it and love it. A... See more
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Company details
Written by the company
Roobotech is a leading market force in technologically advanced products. Our main aim is to sell excellent consumer products while at the same time reusing technologies to decrease carbon emissions. We obtain mildly used products from our suppliers and after careful examination from our team of highly qualified professionals, each device is graded and refurbished.
Contact info
9 Grey st, St Kilda, 3182, Melbourne, Australia
- 0395342666
- info@roobotech.com.au
- roobotech.com.au
Replied to 100% of negative reviews
Typically replies within 1 week
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Very helpful and good prices .
A perfect and fear service
The shop gave me a perfect and fear service with awesome communication, they explained me everything what happened with my iphone and show me the problem
Great service, would recommend
The technician who helped me was great, would highly recommend for phone issues.
The guys are really helpful.
Bob and the guys were really helpful. They spend time showing you options and have a great range. Check them out.
Excellent service very helpful and…
Excellent service very helpful and great prices recommend going there
The employee was very helpful in …
The employee was very helpful in helping me decide on a phone and I overall had a great experience at the shop.
The guys here are awesome
The guys here are awesome! Peter is a legend, so easy to deal with & very helpful. Prices are great compared to other places! Do yourself a favour & come & see these guys!

Reply from roobotech.com.au
A year ago a mate recommended the store…
A year ago a mate recommended the store to buy a second hand phone. The staff politely and honestly recommended Samsung 9 for what I was going to use it for. I am very satisfied with it and love it. A few week's ago the battery began to drain rapidly so I got them to replace the battery. The issue continued so they replaced the USB port free of charge while loaning me a replacement phone . All the staff are professional and honest which I highly respect. I'll continue to shop with Phonebot!

Reply from roobotech.com.au
Peter was very helpful in choosing a…
Peter was very helpful in choosing a refurbished iPhone to replace one I had left in the rain.

Reply from roobotech.com.au
Great service
I was very happy indeed with the service and the manner in which Roobotech run's it's business.
I would highly recommend them.
Matt Lee

Reply from roobotech.com.au
Excellent customer service
Excellent customer service. Great prices, they fixed my phone under warranty after 5 months, quite satisfied with their service. Would highly recommend if someone wants to buy a used phone.

Reply from roobotech.com.au
Pristine condition used Samsung phone
I bought a Samsung Galaxy S20 Ultra from their website. Customer service over the phone was very helpful and polite. The phone itself was in excellent even Like new condition which amazed me a lot and I am very happy with it.

Reply from roobotech.com.au
After my purchase had issues with phone…
After my purchase had issues with phone called up asked about it the guy was rude about it.

Reply from roobotech.com.au
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