Active Ventilation Products Reviews 169

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, often noting that the items received met or exceeded their expectations and were well-made in the USA. Reviewers frequently highlight the helpfulness and knowledge of the staff, who provide expert advice and guidance in selecting the correct products. The ordering process is described as easy, with fast shipping and timely delivery, ensuring products arrive quickly and in good condition. However, some customers also noted issues with product quality, specifically mentioning that some materials were too thin and distorted, making installation difficult and affecting the aesthetic. Additionally, a few people were dissatisfied with the paint quality, describing it as merely dusted with paint , and others mentioned concerns about shipping costs and packaging that resulted in bent corners.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as high-quality, made... See more

Quality

Users describe positive interactions with quality, with many reviewers stating that the product quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and secure shipping,... See more

Order

Customers consistently note positive experiences with order, highlighting the easy purchase process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was extremely helpful in guiding me toward finding the correct fan to replace ours. Shipping was fast, and we had our replacement fan in just a few days.

Rated 5 out of 5 stars

I called for information and right away got what I needed to know from an experienced representative. I ordered the vent on their website and received and paid the invoice quickly. a notice indicate... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied


Company details

  1. Metal Fabricator

Written by the company

AVP manufactures roof vents, attic fans, solar attic fans, roof curbs, roof jack vent caps, off ridge vents, soffit vents, vent pipe caps, PVC pipe caps and other roof venting accessories. Sizes range from 3" up to 48 inches in diameter. AVP’s attic vents are UL Classified. Certifications: FBC, TDI, Miami Dade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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Rated 4 out of 5 stars

Nowhere else

First of all, Active Ventilation was the only company I could find that offered a solar powered (PVC) roof vent fan / accelerator. The web site was easy to navigate, product specifications easy to understand, and the ordering / fulfillment process was quick and easy. The item arrived within days, neatly and safely packed. If I have any reservations, it's that the fan doesn't seem to pull much. But I'm going to trust that the CFM rating they "advertised" is accurate since everything else about them is buttoned-down.

26 October 2019
Unprompted review
Rated 2 out of 5 stars

Not a great experience, but a fine product.

I did not enjoy working with this vendor. In phone conversation, I had a hard time getting the information I needed. I had to submit my order and wait for a quote to find out pricing and availability. That took longer than I was told. My order took longer to ship than I was told and then longer to arrive (which I understand is not really in the vendor's control). The packaging was inadequate and all four of the large vents I ordered were bent and dented, but by that time, I was so ready to be done with it, I just used a couple of vice grips and bent them back into shape and used them. I think the vents were grossly overpriced, but I couldn't really find other vents of a similar size and these meet the specifications and don't leak, so I am grateful for the product.

24 October 2019
Unprompted review
Rated 5 out of 5 stars

3-5 degree temp on really hot days 5+ on cooler days.

Came pretty quickly, well packed. It was obviously well made.
We installed it on a vent in our place in 29 Palms, CA, which is REALLY hot in the summer. Also the ceilings are fairly low (barely 8 ft). It really seems to make a difference as the hot air is venting out. we are getting 3-5 degree temp reduction on the really hot days from one vent. On the cooler days we are getting 5+ degrees difference. We have a large cement floor which is a large heat sink. Thank you. Would buy again, and probably will.

20 October 2019
Unprompted review
Rated 3 out of 5 stars

Could have been a 5 star review but.....

Received great information and product knowledge from Martin during the ordering process. Also received 5 star service for super fast delivery. However product arrived with internal damage on 2 of the 3 vents ordered. Packaging was not even close to being capable of handling ground shipping. Cardboard was thin and there wasn't any reinforcement to resist impact. My email back to the company notifying them of the internal freight damage was ignored.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Aura Roof Vents

We ordered the vents and were given a lead time that was much longer than the actual arrival. They were packaged well and of high quality. Under promise and over deliver. I like that.

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Aura Gravity Ventilator

Our new 2 story home had a powered vent on the roof and was always running because the attic was so hot. The rooms upstairs were hot as well and A/C could not keep up. After replacing with a 24" Aura Gravity Ventilator and with the outside temperatures still hot, we could drastically feel the temperature drop in the upstairs area of our home. Not only is it cooler it is now quieter and we are saving energy. This is the second house that we have installed an Aura Gravity Ventilator, and both are now considered a huge success for us.

2 October 2019
Unprompted review
Rated 2 out of 5 stars

order went great

order went great. Informed it was in production then nothing. Contacted them about 30 days after order and they replied my order was ready to ship out the next day., That occurred on both of the orders! How amazing I figured out my order was ready exactly one day before it was ready to ship.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Long Time Customer of Active Ventilation

I have used Active Ventilation products for almost 20 years. I have worked with them for removing waste heat from cell sites and using it to keep generator rooms warm and dry and saving up to 30% on power bills. I also used them for a house that I bought that was impossible to cool. I used their system for getting the heat off the ceiling and into the attic and from the attic to the outdoors and not only saved $100.00 a month on electricity bills but was able to cool the house. My latest purchase was three of the solar, fan assisted vents. I have installed them and can tell a difference after only a week. My undersized HVAC system is actually turning off in the daytime now. I haven't had a power bill yet, but it stands to reason that if the unit is running less, the bill will be less.

Active's products are high quality and do what they say they will do. My relationship with Martin and Ethan has been all good, with them doing exactly what they say they will do.

I do recommend their products and suggest that anyone, with a ventilation problem, work with them to find a solution. Their many years of experience can point you in the right direction and save you money in the long run, or provide the ventilation you may need for a regulatory issue.

13 September 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a few vents by phone and was…

I ordered a few vents by phone and was told it might take a week or more. With ladders and scaffold all over the house and roof, I asked if there's any way they could go out sooner ... received them 2 days later.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Service Review

Had several questions about Active Ventilation Products which I seperately e-mailed to the company over the course of a week, and I received a prompt detailed reply on each of them within 24 hours. That, right there, is excellent service...

11 September 2019
Unprompted review
Rated 5 out of 5 stars

I received the air vents for my roof…

I received the air vents for my roof within a week and were in perfect condition (packaged very well). They are exactly what I expected. Installation went as planned...no surprises regarding the vents from Active Ventilation Products.

9 September 2019
Unprompted review

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