I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... See more
Company replied
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See what reviewers are saying
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... See more
Company replied
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... See more
Company replied
The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long... See more
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Company details
Written by the company
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Contact info
Acre House, 11/15 William Road, NW1 3ER, London, United Kingdom
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yes good lots of available tenants and…
Yes good lots of available tenants and they reply to you.
Unlike other sites real tenants so refreshing.
10 May 2024
Unprompted review
Others may be more successful
It's a very long time since I found a tenant through Roomgo or its predecessor, although I did nearly find one last year. I think maybe my ads are just too specific for most of your searching tenants. I doubt very many of them would be suitable. That's OK. I keep trying anyway.
16 May 2024
Unprompted review
Reply from Roomgo UK
Hello Linda,
Thank you for sharing your experience with Roomgo.
We understand that finding the right match can sometimes be challenging, especially with specific requirements. If you'd like, we can offer some tips to optimize your ad and reach a broader audience.
Feel free to reach out if you need any assistance or have any questions. We're here to help!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Great site easy to use.
6 May 2024
Unprompted review
Reply from Roomgo UK
Hello key,
Thank you for sharing your thoughts with us! We are delighted to hear that our services are easy use.
If you have any suggestions or need assistance, please feel free to reach out.
Best regards,
The Roomgo Team
team@roomgo.co.uk
The website is easy to use.
The website is easy to use, and I have had a great experience on the site.
30 April 2024
Unprompted review
Reply from Roomgo UK
Hello BM,
Thank you so much for your positive feedback!
We're delighted to hear that you found our website easy to use and had a great experience using it.
If you have any suggestions for how we can further improve your experience or if there's anything else we can assist you with, please feel free to let us know.
We appreciate your support and look forward to serving you again in the future!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Lovely app!
26 April 2024
Unprompted review
Reply from Roomgo UK
Hello Anupama,
Thank you for your feedback!
We're glad you're enjoying our services.
If you need any assistance with your search or the website, please don't hesitate to contact us anytime.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Its a con
Its a con. Zero views and messages. I paid premium and was ripped off. Stick to spareroom.
1 April 2024
Unprompted review
Reply from Roomgo UK
Hello Alan,
Thank you for sharing your feedback with us!
We are very sorry to hear about your experience on Roomgo. It's never our intention to leave our users feeling dissatisfied.
Our customer service team will be reaching out to you shortly to discuss your concerns in detail and work towards resolving any issues you may have encountered.
In the meantime, if there's anything specific we can do to address your concerns or if you have any suggestions for us, please don't hesitate to reach out.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Room go very helpful for landlords
I always had good experience with room go. It's a helpful tool for me for finding tenants.
19 April 2024
Unprompted review
Reply from Roomgo UK
Hello Aditya,
Thank you for taking the time to share your experience with us!
We're delighted that Room Go has been helpful for you in finding tenants. If there's anything else we can do to improve your experience or if you have any feedback to share, please feel free to let us know. Your satisfaction is our priority!
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Easy to post room adv
15 April 2024
Unprompted review
Reply from Roomgo UK
Hello Khin,
Thank you for taking the tie to share your feedback with us!
We're glad to hear that posting your room advertisement and using our services has been an easy experience for you
If you have any further feedback or need assistance with anything else, please feel free to let us know. We're here to help!
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Very easy to navigate.
Very easy to navigate.
Room go take your privacy very seriously. A professional website to start with.
5 April 2024
Unprompted review
Reply from Roomgo UK
Hello Khalid,
Thank you for your positive feedback!
We're glad to hear that you find our website easy to navigate and appreciate the efforts we put into providing a secure and private platform.
If you have any suggestions or further feedback, please feel free to contact us. We're here to assist you every step of the way.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
I have always found roomgo to be a…
I have always found roomgo to be a speedy source of house sharers, and effective at matching landlords with tenants and lodgers.
12 March 2024
Unprompted review
Reply from Roomgo UK
Hello Dina,
Thank you for your feedback!
We are delighted to hear that you have always been successful in your search and we are glad to see that our services left such a great impression.
We wish you the best of luck in your search, and I hope you won't hesitate to contact us again if there is anything you need assistance with.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
The Roomgo Team are the best
The Roomgo Team are the best , I like the way they manage the site and i have introduced my friend's to be using Roomgo.
Keep the good work Roomgo Team
15 February 2024
Unprompted review
Reply from Roomgo UK
Hello Lauryn,
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you're satisfied with our service, and we truly appreciate your accommodation of our site. We're committed to providing the best possible experience for our users, and we'll definitely keep up the good work.
If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Roomgo!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello Sheya,
Thank you for your positive feedback!
We're glad to hear that you had a great experience with our customer service team. Providing quick and efficient service to our customers is a top priority for us.
Sheya, If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Kind regards,
The Roomgo Team
team@roomgo.co.uk
The website is easy to use.
The website is easy to use.
I never had any response to my ad even after responding someone 'enquiries
23 January 2024
Unprompted review
Reply from Roomgo UK
Hello Sylviane,
Thank you for your feedback.
We're pleased to hear that you find the website easy to use.
We understand your disappointment about not receiving any responses to your ad. Please remember that some users don't check their messages every day, so it might take some time to get a reply. Our best advice is to stay patient and proactive by reaching out to as many people as possible and focusing on newly posted profiles.
Also, rest assured that we'll send you daily emails with matches to keep you updated on any new profiles in your area who are interested!
Sylviane, please don't hesitate to reach out if you need any assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
You must try it
Roomgo make it so easy to find tenants
Everything is clear and precise
One of the best room finders there is
23 January 2024
Unprompted review
Reply from Roomgo UK
Hello Mark,
Thank you so much for your positive review!
We're thrilled to hear that Roomgo has made the process of finding tenants easy for you, and we're delighted to be recognized as one of the best room finders.
If you ever need further assistance or have any suggestions for improvement, feel free to let us know. We appreciate your feedback!
Best regards,
The Roomgo Team.
team@roomgo.co.uk
Review
Using the free experience is very limited, potential to be a very good platform.
4 January 2024
Unprompted review
Reply from Roomgo UK
Hello Che,
Thank you for sharing your feedback with us!
I understand your concerns regarding the limitations of the free experience. However, it's important to note that the free version provides basic tools, allowing you to post your account, initiate your search and contact other Premium members and this service is provided at no cost. However, for unlimited contact options, a premium subscription is indeed needed. Please keep in mind that there are users who managed to find what they are looking for without paying for the premium membership.
If there are specific details you believe could improve the user experience or features you'd like to see, please feel free to contact us. Your feedback is invaluable in shaping the platform for the better.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello Gareth,
Thank you for sharing your feedback with us.
We're sorry to hear about your frustration in finding rooms in Norwich. We understand how important this is for you. While we currently don't have available rooms in that location, we appreciate your feedback.
If you have any other questions or if there's anything else we can assist you with, please feel free to let us know.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Good site
Very helpful agent, the agent explained every question I had.
The site is very interesting as far as I tried it
30 November 2023
Unprompted review
Reply from Roomgo UK
Hello Marco,
Thank you for your positive feedback!
We're thrilled to hear that our agent was able to assist you effectively and address all your questions. It's great to know that you find the site interesting based on your experience.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Best services ever
Best services ever
Roomfo is providing best services ever
30 November 2023
Unprompted review
Reply from Roomgo UK
Hello,
We're delighted to hear that you're satisfied with our services! Thank you for your kind words and positive feedback.
Your satisfaction is our priority, and we're here to provide you with excellent service. If there's anything specific you'd like to highlight or if you have any suggestions, we're all ears. Thank you for choosing Roomgo.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Oversea Students in Roomgo Looking for Rooms
I am a landlord and putting up advertisements to look for a right tenant. This platform has oversea students coming to Singapore for further study. They are my potential tenants.
17 November 2023
Unprompted review
Reply from Roomgo UK
Hello LY,
Thank you for sharing your thoughts with us!
We're delighted to hear that you've recognized the value of the services we offer our users. We understand the significance of attracting the right tenants, and we're committed to facilitating a positive and efficient experience for landlords like yourself. I hope we continue to impress.
I wish you the best of luck in your search, and I hope you won't hesitate to contact us again if there is anything you need assistance with.
Kind regards,
The Roomgo Team
team@roomgo.com.sg
Roomgo has been very helpful to me and…
Roomgo has been very helpful to me and the staff are also very kind when asking for assistance.
Thanks
Alex
25 October 2023
Unprompted review
Reply from Roomgo UK
Hello Alex,
Thank you for taking the time to share your feedback with us!
I'm thrilled to hear that your experience with Roomgo and our team has been positive. We're always here to help and ensure that your search is as smooth as possible.
If there's anything else you need, please feel free to ask.
Best regards,
The Roomgo Team
team@roomgo.co.uk
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