Roomia Self Storage - O'Connor Reviews 

22
TrustScore 4.5 out of 5

4.6

Oconnor@roomia.com.au, 22 Stockdale Road, 6163 O'Connor, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are always helpful and courteous. The facility is clean, modern and well kept and I feel my belongings are safe and secure. Easy to access.

Company replied

Rated 5 out of 5 stars

Staff were extremely friendly and helpful. A seamless process with very good rates. The facilities are well laid out and accessible.

Company replied

Rated 5 out of 5 stars

Our local junior footy club has been required to move locations this season. With limited storage available at the new facilities, we've had to source additional storage. The staff at Roomia O'Connor... See more

Company replied

Rated 5 out of 5 stars

Natasha and Scott were so down to earth and incredibly calm and helpful. It made this situation easier

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Moving Supply Shop
  4. Packaging Supply Shop
  5. Caravan Storage Facility
  6. Storage facility

About Roomia Self Storage - O'Connor

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • Oconnor@roomia.com.au, 22 Stockdale Road, 6163, O'Connor, WA, Australia

  • 9473 9180

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(22)

646 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott was Really helpful

Scott was Really helpful, understanding and couldn’t do more

27 June 2026
Roomia Self Storage  - O'Connor logo

Reply from Roomia Self Storage - O'Connor

Thank you for the lovely review.

We're delighted Scott was able to support you and make your experience a positive one. We'll be sure to pass your kind words on to him.

Thanks for choosing Roomia! 😊

Rated 5 out of 5 stars

Natasha and Scott were so down to earth…

Natasha and Scott were so down to earth and incredibly calm and helpful. It made this situation easier

30 June 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for the lovely review.

We're so pleased Natasha and Scott were able to make a challenging situation a little easier, and we're delighted they were there to support you when you needed it.

Thanks for choosing Roomia, and we wish you all the very best. 💚

Rated 5 out of 5 stars

Staff are always helpful and courteous

Staff are always helpful and courteous. The facility is clean, modern and well kept and I feel my belongings are safe and secure. Easy to access.

29 June 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for the wonderful review.

We're delighted to hear our team continues to provide helpful, friendly service and that you feel confident storing your belongings with us. Knowing you find the facility clean, secure and easy to access is exactly what we love to hear.

Thanks for choosing Roomia. We really appreciate your continued support! 😊

Rated 5 out of 5 stars

Great facillity and experience

Staff were extremely friendly and helpful. A seamless process with very good rates. The facilities are well laid out and accessible.

26 June 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for the wonderful review.

We're delighted to hear you found the process seamless and enjoyed the friendly service from our team. It's also great to know you found the facility easy to access and good value.

Thanks for choosing Roomia and for taking the time to share your experience. 😊

Rated 5 out of 5 stars

The manger Natasha was very efficient…

The manger Natasha was very efficient and very nice, was helpful in all aspects, will use again in future for my storage needs.

8 June 2026
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Reply from Roomia Self Storage - O'Connor

Thanks so much for your kind feedback. We’re delighted to hear Natasha made the experience easy and helpful from start to finish. We’ll be sure to pass this on to her and we’d love to help again whenever you need storage in the future.

Rated 5 out of 5 stars

Service was great

Service was great, always willing to assist with any inquiry. Would definitely recommend this storage company

5 June 2026
Unprompted review
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Reply from Roomia Self Storage - O'Connor

Thanks for the kind words and recommendation. We’re always happy to help, so it’s great to hear the team has been able to assist whenever needed. Really appreciate your support.

Rated 5 out of 5 stars

It’s a clean facility & the staff were…

It’s a clean facility & the staff were always helpful & friendly.

26 May 2026
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Reply from Roomia Self Storage - O'Connor

Thanks so much for your review!

We’re so glad you found the facility clean and the team friendly and helpful. We really appreciate your support 😊

Rated 5 out of 5 stars

Helpful staff (Lynette) helped with a…

Helpful staff (Lynette) helped with a swift operation. Thanks

22 May 2026
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Reply from Roomia Self Storage - O'Connor

Thanks so much, Caleb!

We’re so glad Lynette could help make everything quick and easy for you. We’ll be sure to pass your kind words on to her 😊

Rated 5 out of 5 stars

Lynette at O'Connor was helpful and…

Lynette at O'Connor was helpful and concise about the sign up process and daily access of the facilities. thank you

22 May 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for your review. We’re so pleased Lynette was able to make the process simple and straightforward for you. We’ll be sure to pass on your thanks to her and the O’Connor team!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, was a last minute need and the team did everything to help.

23 February 2026
Unprompted review
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Reply from Roomia Self Storage - O'Connor

Thanks so much for your review and for choosing Roomia. We’re really glad we could help when you needed storage at short notice.

Rated 5 out of 5 stars

Helping our community sporting club

Our local junior footy club has been required to move locations this season. With limited storage available at the new facilities, we've had to source additional storage. The staff at Roomia O'Connor have been amazing in helping us find a storage solution and are always friendly and helpful to deal with. The facilities themselves are great quality and easy to access and use.

17 April 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for sharing this, Nicole. It’s great to hear the team at Roomia O’Connor could support your junior footy club during the move.

We know community groups often need flexible, reliable storage, so being able to help you find the right solution, with easy access and quality facilities, is exactly what we aim for.

Wishing your club a fantastic season ahead. If you need anything along the way, we’re always here to help. Thanks for choosing Roomia Self Storage.

Rated 5 out of 5 stars

Friendly staff and very helpful

Friendly staff and very helpful

23 April 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for the great feedback, David. It’s good to hear our team was friendly and helpful throughout your experience. Thanks for choosing Roomia Self Storage.

Rated 5 out of 5 stars

Perfect storage facility

Roomia took over from Storage King a couple months ago. The process was seamless for me as a customer. Clear and good communication.
The storage unit was perfect. I stored my belongings for about a year and everything was in good condition afterwards.
Lastly the staff are very friendly, special mention of Natasha who offered to sweep my unit for me at the end of my lease because I was anxious to see my granddaughter who had broken her collarbone. Thank you so much for that.
I would highly recommend the company for any storage needs.

18 April 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for such a thoughtful review. We’re really pleased the transition to Roomia was seamless for you and that your belongings stayed in great condition during your time with us. Natasha will really appreciate the mention, she genuinely cares about our customers and moments like this matter. We hope everything is going well with your granddaughter and thank you again for the recommendation.

Rated 5 out of 5 stars

Always easy to deal with

Always easy to deal with the staff, great storage options and easy storage process.

10 April 2026
Unprompted review
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Reply from Roomia Self Storage - O'Connor

We love hearing this. Making storage easy and stress free is exactly what we aim for. Thanks for choosing Roomia and for recognising the team.

Rated 5 out of 5 stars

Helpful staff and excellent facilities

Both ladies were very pleasant & helpful & my visits to store my goods over the Easter weekend ran smoothly.

2 April 2026
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Reply from Roomia Self Storage - O'Connor

Thank you for the lovely feedback. Great to hear everything ran smoothly over the weekend and the team looked after you.

Rated 5 out of 5 stars

Excellent service

Natasha was great and very helpful. Excellent service

4 April 2026
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Reply from Roomia Self Storage - O'Connor

Thank you so much! We’ll pass this on to Natasha, she’ll love the shoutout. Glad you had a great experience 😊

Rated 5 out of 5 stars

Very kind and supportive team members…

Very kind and supportive team members helping setting up from Natasha and Lynette. Extremely easy process.

2 April 2026
Unprompted review
Roomia Self Storage  - O'Connor logo

Reply from Roomia Self Storage - O'Connor

Thank you for the kind words. Natasha and Lynette will really appreciate this. Glad the set-up felt simple and well supported.

Rated 5 out of 5 stars

Flexible, Clean and Well-Maintained

Flexible, thorough, quick and thoughtful service from staff at all times. Clean and well-maintained facilities.

21 March 2026
Unprompted review
Roomia Self Storage  - O'Connor logo

Reply from Roomia Self Storage - O'Connor

Thanks so much! Flexible, thoughtful service and a clean facility is exactly what we aim for. Great to hear it’s been your experience.

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