Kiwi.com Reviews 

Our flight from Perth to Malang was cancelled by carrier (so they claim). They try to charge extra to rebook the SAME flight, we declined. We ask for refund but kiwi.com want me to wait 3 months for refund !! I've started a dispute with credit card, I BELIEVE il be leaving negative reviews everywhere to make sure everyone is aware PS check all other sites for kiwi.com negative reviews.

flights cancelled by carrier and refunded to kiwi.com however kiwi want me to wait 3 months for refund !! I've started a dispute with credit card il give them a few weeks before I go ahead with claim ALSO you can only contact them via call before your flights, once your flights are over its via email only !! ORGANISED SCAM ARTISTS I BELIEVE il be leaving negative reviews everywhere to make sure everyone is aware PS check all other sites for kiwi.com negative reviews. they are all of that same nature !

They are just thieves. I traveled with a large group and they took the money twice and we couldn't get our money back

I wanted to get refund legally and formally, and they only said we cannot refund it.
I got robbed my 1300$. They are banned selling tiket by American Airline and other 4 big airlines lol.
They deserve it because they realise that they are nit trustworthy company who rip off the customer. That’s how they earn money, they dont know how to earn miney honestly, they only think about how to decieve customer.
I tried to gey refund my 1300$ and waiting for 3 months and what I get is 10€ lol. Kiwi.com has to shut down their bussiness i will fight for my money till i get my money back. What a group of fraud.

Hi, customer.
It's Shinhan Card.

First of all, I apologize for the inconvenience caused by the related information.

Your inquiry of 2022.8.10 KIWI.The COM 256.69 euro transaction was not reflected as a cancellation transaction to our company.

The URL address you attached to the inquiry cannot be checked because the external site is not connected,
As for whether or not Kiwi Dotcom approves the payment, we will send your transaction information to Kiwi Dotcom
It is difficult to check because it cannot be searched arbitrarily.

The domestic credit card company does not have the authority to cancel the forced approval of overseas transactions, so you will receive a request from Kiwi Dotcom
If the refund consultation is completed, even though 15 days have passed from the date of the refund completion
If it is not refunded, you can file an objection by attaching a document according to the brand company's regulations.

[Evidence document]
① Reservation confirmation mail (Reservation number, transaction date, amount, product name, etc.)
Data to check the matching details)
② Cancellation receipt (referred to as Refund or Cancellation) or
Evidence of cancellation agreement (data confirming refund date, amount, refund method, etc.)

Totally deceptive strategy with Blue Ribbon Insurances. They make it look as you need to pay extra for you luggage in order to check it in, but in reality the sell you a useless luggage insurance from Blue Ribbon. Totally deceptive and betrayal.

Do not book flights with Kiwi.com. They never respond you properly. They never refund your money. They use your emergency situation. Basically cheaters.