Root2Ginger Reviews 391

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and delicious taste, often highlighting its natural and organic ingredients. Many find the ginger drinks to be the best they've ever tasted, enjoying them in various ways, from hot beverages to cocktails and even with ice cream. The ordering process is described as smooth and easy, with efficient and well-packaged deliveries that ensure the glass bottles arrive safely. However, some people were dissatisfied with the delivery speed, mentioning that their orders took longer than expected to arrive. A few other people also felt that there was a lack of clarity regarding dosage instructions for certain products.

What people talk about most

Product

Clients share positive opinions on product, frequently praising its delicious taste, fiery kick, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the product as superb and delicious... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery,... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer and fan of Root2ginger for a couple of years now and find the Fiery to be absolutely gorgeous. Whether in a soft drink or a cocktail it is superb and in fact I also pour a bit in... See more

Company replied

Rated 5 out of 5 stars

Have mail ordered and purchased direct - this mix is mind blowing, recommend all the flavours but particular shout out to Spiced, Mint and Sorrel. If the drink could sing it would be singing Bo... See more

Company replied

Rated 5 out of 5 stars

I found this company at a Christmas market and bought 2 bottles after tasting them. The vendor was friendly helpful generous and very informative as we chatted for a while. The drinks were delicious a... See more

Company replied

Rated 5 out of 5 stars

A thoroughly delicious product. Superb with ice cream and in rice pudding. I would not like to be without a bottle since it is used almost daily. Would have every confidence in recommending to anyone... See more

Company replied


Company details

  1. #9 of 30 best companies in Soft drinks shop

Written by the company

​Root2Ginger Natural Ginger Drink Mix Made from organic ingredients years of heritage and packed with the power of premium ginger ​ The Perfect Golden Serve Alcohol Free - Fiery Kick Promised


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely delicious and the product…

Absolutely delicious and the product looks beautiful as well as tastes great. Thank you, Wendy

12 November 2023
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Reply from Root2Ginger

Thanks for enjoying Root2Ginger Wendy we really appreciate your feedback.

Rated 5 out of 5 stars

Expensive but worth it

Very efficient ordering and mailing service.
Company offers a good quality product.

7 November 2023
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Reply from Root2Ginger

Thanks for your review so glad you’re enjoying Root2Ginger

Rated 5 out of 5 stars

I love this spiced ginger drink

I love this spiced ginger drink. Really soothes my throat when I was coughing and warms me wonderfully when I come in from the cold. I bought this at the Manchester Makers Market and met the lovely lady responsible for this fabulous drink. Very well recommended and will be back for more...maybe trying the extra fiery one next time....mmmm

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Delightful

An incredible taste. Even for a ginger-novice, this was an experience worth having and to continue to experience. A great addition to cocktails!

26 November 2023
Unprompted review
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Reply from Root2Ginger

Oh that's great so glad you like your Root2Ginger, may the cocktails begin! See our website for some recipes.

Rated 5 out of 5 stars

My tastebuds are dancing!

My tastebuds are dancing! I've been trying out my Christmas treats and I've stumbled across a combo which I believe is a winner. A hot mince pie accompanied with a swirl of double cream, washed down with a glass of hot Root2ginger Sorrel. Yum, yum, yum. Thank you Root2ginger.

21 November 2023
Unprompted review
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Reply from Root2Ginger

Thanks so much for your review, glad your enjoying Root2Ginger, never too early for a minced pie!

Rated 5 out of 5 stars

Yum yum

I’ve tried lots of the products in this range and wow!! My favourite so far is the sorrel drink mix. It’s delicious on its own but it’s also the perfecttt mixer for a nice lil rum drink 😍 Can’t wait for my next bottle x

18 November 2023
Unprompted review
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Reply from Root2Ginger

Thank you so much for this lovely review, glad you like the Sorrel it is the perfect Christmas mixer!

Rated 1 out of 5 stars

I would love to see the ingredients of…

I would love to see the ingredients of this product before I buy, i.e. how much sugar per 100 ml etc? One star is for the website not for the product! Why isn't this shown? Who would buy a product until they knew what is in it?

16 November 2023
Unprompted review
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Reply from Root2Ginger


Hi Mia as an independent business Root2Ginger welcomes all feedback about our products and service, especially when people have actually tasted them or received an order from us. By leaving this 1 star review despite not having ordered our product it affects our business rating. We have worked hard to make quality products which include a 3 star Great taste award and several others. We are currently rated 4.9 Excellent on Trustpilot following the feedback of verified customers. Some of our products contain organic raw cane sugar and some are sugar free. If you wish to enquire about our products please email info@root2ginger.co.uk we would be happy to help.

Rated 5 out of 5 stars

I’ve been using this product for months…

I’ve been using this product for months now and it’s made such a difference to my juices. Medicinally when I’ve been poorly I really feel it’s helped me recover quickly. I love it with hot water when I’m congested, or even just a shot on its own.

31 October 2023
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Reply from Root2Ginger

Hi Heather so glad your enjoying Root2Ginger. Thank you so much for this feedback.

Rated 5 out of 5 stars

Amazing product 🙌🫚

Amazing product. It really gives you an energy boost and the health properties of ginger & turmeric are extensive. Love the fact that it is family run business. I will certainly be a repeat customer and recommend them to family & friends alike. 🫚

30 October 2023
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Reply from Root2Ginger

Thanks for spreading the word Ashleigh and supporting our family business. We appreciate your feedback it's great motivation for me and my children :-)

Rated 5 out of 5 stars

Purchased your turmeric + at the World…

Purchased your turmeric + at the World Interflora in Manchester. I'm experiencing such relief from hip problem that when it finished I immediately ordered 3 months supply.
The first month came within 2 days. Thanks!

28 October 2023
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Reply from Root2Ginger

Hi Elizabeth so glad your enjoying the benefits of ginger and turmeric. Thanks for subscribing we appreciate your feedback.

Rated 5 out of 5 stars

Excellent product

Excellent product, my daughter and I bought the first mint ginger at Bakewell, and both off us enjoyed it that we reordered.

11 October 2023
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Reply from Root2Ginger

Thank you so much for enjoying Root2Ginger.

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