I had been searching for original sash cord for weeks, but was offered only inferior cord with polyester core. Then I found this wonderful company who had just what I needed, Excellent quality, qu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Easy to find what I was after on the website, I bought plain white cotton macrame twine that was on offer as only just starting to learn. Easy to place order, received email notifications providing... See more
Once again great service and great quality products. One of the ropes I ordered was out of stock but I was contacted immediately and offered a similar replacement, or the option to wait for new stock.... See more
I was looking for organic, natural fibre rope to repair to a split branch in an ornamental tree which also needed to look good. Rope Source have ropes in a large number of sizes and materials and I fo... See more
Company details
- #7 of 15 best companies in Fabric product manufacturer
- #5 of 13 best companies in Fabric wholesaler
- #5 of 12 best companies in Manufacturing Service
Written by the company
Rope Source is an online retailer specialising in ropes, twines and cords, proudly rooted in the heritage of James Lever and Sons - family ropemakers now in their sixth generation, established in Bolton, England in 1856. We pride ourselves in our industry leading knowledge and the quality of our products, offering an extensive range of ropes, twines and cords for a wide range of applications. Whether you are looking for a clothesline for your garden, twines for crafting or bungee cords to tie down your load, we have an unrivalled range of cordage products to choose from. We can also offer bespoke and custom orders, so if you can’t see what you’re looking for on our website, please contact our experienced sales team to discuss your requirements and we can identify the samples you send, recommend a suitable alternative and even produce it to your requirements. We aim to dispatch all orders placed before 1pm on the same day of purchase from our Bolton factory when in stock and we offer both a standard 2-3 day and a next day shipping service. Our opening hours are Monday–Friday 9am to 5pm. Thank you for visiting our Trust Pilot page. We hope the reviews you find here will give you the confidence to shop with us.
Contact info
Unit 18, Morris Green Business Park, BL3 3PE, Bolton, United Kingdom
- rope-source.co.uk
4.8
Excellent
553 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Product exactly as required
Product exactly as required, quick despatch and delivery very happy
15 December 2025
Happy chappie. The web site was having a bit a problem…
The web site was having a bit a problem day when I tried to place my order so telephoned, spoke to Debbie who was very helpful and friendly, sorted everything out and I received my order two days later (I had missed the order cut off for that day).
Brilliant, great service, many thanks.
12 December 2025
Great service once again
Great service once again. Very quick turn round that helped with our Christmas sales demand.
2 December 2025
Great products safely delivered very…
Great products safely delivered very quickly. Excellent choice of products clearly described. Many thanks.
10 December 2025
Unprompted review
Good product/good price/ prompt delivery
28 November 2025
Great product!
Great product!! To the point that I’m going already on my second order. The order came quickly and well packed. Thank you for such good quality
3 December 2025
Unprompted review
Great product very happy love the…
Great product very happy love the colours. There was a delay in production but the company kept me up to date on a daily basis. Amazing customer service thank you x
26 November 2025
Website
Basically your website is terrible. I then received multiple emails saying I had left items in my cart, this was after I had made my purchase. Then advised the ropes would have to be made and minutes later told my order had been dispatched. My order did arrive but oh my pull your socks up and get it all fixed.
25 November 2025
Reply from Rope Source
Hi Im sorry about this. The website has just bee revamped so there may be some teething issues. I will get it looked in to. As regards your order, many f our items need to be made in house when not in stock. I think you must have been told it wasn't in stock, then they found some and sent it. So sorry about that. It is a one off. Kind Regards James
Prompt and attentive service.
18 November 2025
Good quality cotton twine
Easy to find what I was after on the website, I bought plain white cotton macrame twine that was on offer as only just starting to learn.
Easy to place order, received email notifications providing regular updates. Delivered quickly.
The twine is lovely to work with and as it is 100% natural cotton, should I decide to dye it different colours, the colours will take really well.
The twine goes unravel easily for fluffy and frayed ends/edges but for knotting, just wrap a bit of tape around where cutting and it holds together perfectly.
12 November 2025
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